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Mitchell 1

Mitchell 1, a division of Snap-on Incorporated, provides industry-leading auto repair software and services, including vehicle repair information, business management, and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability.
16067 Babcox St.
San Diego, CA 92127
888-724-6742
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More Info on Mitchell 1

Mitchell Logo 350x116 5f2b7b691c06c

As a member of the Snap-on Total Shop Solutions brand family, Mitchell 1 has provided quality repair information solutions to the vehicle industry for over 100 years. Its key products include ProDemand automotive repair and diagnostic information;  Manager SE  shop management software; TruckSeries repair and diagnostic information for Class 4-8 trucks; and SocialCRM shop marketing and customer engagement services.

Products

Photo courtesy of Mitchell 1
job view update
The Mitchell 1 Manager SE 9.2 Software Update includes enhancements for the Job View feature with an expanded Revisions tab. The new Revisions tab offers unlimited sub-estimates...
June 5, 2025
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The Mitchell 1 2025 Emission Control Guide provides vehicle-specific emission system details for shops that perform smog inspections. The guide covers domestic and import cars...
Nov. 20, 2024
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Job View
The Mitchell 1 Job View feature in Manager SE 9.1 allows shops to streamline workflows for estimates and invoices while providing instant visibility into profit margins for informed...
Nov. 11, 2024
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SocialCRM
The Mitchell 1 SocialCRM | LocalSearch Website Themes are available within the SocialCRM shop marketing service and allow shops to refresh and reinvigorate their online...
June 18, 2024
Photo courtesy of Mitchell 1
2024 Emission Control Application Guide
The Mitchell 1 2024 Emission Control Application Guide is a resource for shops that do emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
Oct. 9, 2023
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mitchell_google_optimization
Google Optimization Suite from Mitchell 1, available exclusively through Mitchell 1's SocialCRM | LocalSearch services, offers drastically simplified online and digital marketing...
June 26, 2023
Mitchell 1 2023 Emission Control Application Guide
The Mitchell 1 2023 Emission Control Application Guide is a resource for any shop that does emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
Dec. 12, 2022
Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update
The latest Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update now includes a wire-to-wire feature, saving technicians time as they navigate electrical issues on ...
Nov. 16, 2022
Manager SE Software Release
The latest software release of the Mitchell 1 Manager SE includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line...
Nov. 14, 2022
Ecat 2022 Front Cover Vol 1 (002)
The Mitchell 1 2022 Emission Control Application Guide is a source for auto repair shops that do smog testing. The guide is for domestic and import cars, light trucks, vans (diesel...
Dec. 10, 2021

Press Releases

Mitchell 1 - Ben Johnson Tool Tech
The 75th-anniversary event brought together thought leaders in the automotive repair industry to discuss current trends and how suppliers can best serve the repair community.
May 18, 2022
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Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner...
March 1, 2022
Mitchell 1 Logo
Contest named a winner of a $100 gift card on its Facebook page each Thursday for 11 weeks
Dec. 21, 2021
Mitchell 1 Tyt
Mitchell 1 announces the return of its “Thank You Thursdays” sweepstakes, running now through Dec. 14.
Oct. 4, 2021
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Mitchell 1 announces the most recent release of its Manager SE shop management software includes new automotive fleet management and communication features.The latest enhancements...
Sept. 29, 2021
Mitchell1
Mitchell 1 has awarded seven of its Facebook fans a $100 Omaha Steaks gift card in the “Sizzlin’ Summer Sweepstakes.”
Sept. 7, 2021
Accelerate Profitability Stack 01
Mitchell 1 is hosting a free three-part virtual workshop series called “Accelerate Profitability” to help independent automotive repair shops increase profitability and plan for...
May 28, 2021
The latest release of the Mitchell 1 Manager SE TruckEdition truck shop management software adds the capability to access select shop reports from the cloud.
March 24, 2021
Each year, Heavy Duty Trucking selects their Top 20 Products based on innovation, ability to address important industry issues and their potential to improve a fleet’s bottom ...
March 16, 2021
Congrats + Thanks Snow Much Fun
Mitchell 1 recently concluded its newest Facebook sweepstakes, which named a winner of a $25 Amazon gift card every day from Feb. 1 to Feb. 25
March 8, 2021

Videos

Introducing 'Job View', a Game-Changing Feature in Manager SE
In this video, Mitchell 1 demonstrates the Job View feature for Manager SE.
March 28, 2025
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In this video, Mitchell 1 shares its latest Advanced Interactive Wiring Diagrams update.
Nov. 14, 2022
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PTEN editor, Sara Scullin, sits down with Marcus Mackell, product marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the SocialCRM.
Dec. 2, 2020
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PTEN editor, Sara Scullin, sits down with Gary Hixson, marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the ProDemand.
Nov. 23, 2020
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In this video, Mitchell introduces the LocalSearch feature for SocialCRM.
April 16, 2018
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In this video, Mitchell 1 introduces the 1Search Plus feature of ProDemand.
April 9, 2018
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This video shows an overview of Manager SE with the medium and heavy duty truck models.
April 4, 2017
VIDEO: Mitchell 1 Manager SE Demo
A quick overview of the program's workflow.
June 6, 2016
VIDEO: Mitchell 1 Manager SE Workflow Review - part 3
A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
June 6, 2016
VIDEO: Mitchell 1 Manager SE Workflow Review - part 2
A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
June 6, 2016

Resources

Sponsored
Even basic repairs run the risk of interference with advanced driver assistance systems. As an improper repair can be deadly, it is critical to understand how to work with and...
Oct. 4, 2021
ADAS - a suite of safety systems that will save lives and reduce injuries. That is, if they work properly. Did you know that many of the routine services you perform can impact...
May 14, 2021
Dreamstime L 163647111
Sponsored
In this Ask the Expert, Marcus Mackell, product marketing manager at Mitchell 1 SocialCRM, shares guidelines and best practices for how to effectively use new technologies to ...
May 3, 2021
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Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
Aug. 6, 2020
The technology that goes into caring for cars and managing auto repair shops has featured many innovations.
Aug. 8, 2017

Blogs

Suretrack image 54b67bc058d60
This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2005 GMC Sierra 2500 HD.
Jan. 14, 2015
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This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2000 Oldsmobile Silhouette.
Dec. 12, 2014
Pten Halloween Shop Mitchell1 Revised
Read how one technician came across a 'haunted' vehicle where windows rolled up on their own, and doors automatically locked.
Oct. 29, 2013
Mitchell1 Sure Track Verus Techs
Stumped on a diagnosis? Get a sneak peek at how the Mitchell 1 SureTrack community works, and how it can help you with future fixes.
Oct. 7, 2013
Common Replaced Parts Nissan Throttle Body Pten
One customer had issues with vibrations while accelerating a 2005 Nissan Sentra. Learn how one tech determined it was an erratic throttle position signal.
Aug. 27, 2013
Common Replaced Parts Pten
This tech used the Mitchell 1 SureTrack resource to determine a MAF issue on a 2002 Nissan Xterra.
Aug. 1, 2013

Articles

Photo courtesy of Lexus
Some vehicles may also enter limp mode, and the MID (multi-informational display) will display the message “reduced engine power – take vehicle to nearest dealer.” This may be caused by cylinder compression pressure drop due to improper exhaust valve sealing from worn valve guides.
This bulletin applies to 2016-2017 Lexus GS200T, IS200T and RC200T; 2018-2019 GS300; 2018-2024 IS300/RC300; 2015-2017 NX200T and 2018-2021 NX300 vehicles.
Sept. 9, 2025
Photo courtesy of Mitchell 1
Clean brake discs thoroughly. Blow all disc cooling holes using compressed air.
This bulletin applies to 2017-2021 Acura NSX vehicles. A clicking noise may be heard from the wheel area while driving.
Sept. 9, 2025
Photo courtesy of BMW
The cause is weakness in the DSC processor. The fault is rectified with ISTA 4.28.1x.
This bulletin applies to 2020-2021 BMW M5 and G30 5-series vehicles.
Sept. 9, 2025
Photo courtesy of Honda
Update the PGM-FI software using i-HDS software version 1.006.026 or later, and HDS software version 3.104.014 or later.
This bulletin applies to 2021 Honda Odyssey vehicles. The MIL may be on, accompanied by DTC U0155 (lost communication with Gauge Control Module).
Sept. 9, 2025
Photo courtesy of Chevrolet
Refer to diagnostic procedures for DTC C05B0 and verify that there are no leaks in any of the brake components before proceeding.
This bulletin applies to 2020 Chevy Corvette and Blazer vehicles (as well as other models equipped with eBoost.) Performing a brake inspection or any repair that requires the ...
Sept. 2, 2025
Photo courtesy of Ford
DTCs P2282, P0106 and/or P1A0C may be stored in the PCM in temperatures below 32 degrees Fahrenheit. This may be due to various software parameters within the PCM and condensation buildup in the intake manifold.
Some 2020-2021 Ford Escape hybrid electric vehicles (HEV) built on or before March 29, 2021, may experience a lack of power, a crank/no start and a Stop Safely Now message.
Sept. 2, 2025
Photo courtesy of Mitchell 1
Inspect for a gap between the exhaust valve actuator and the housing, and check for loose nuts.
This bulletin applies to 2018-2020 Dodge Challenger and Charger vehicles equipped with Active Exhaust System.
Sept. 2, 2025
Photo courtesy of Mitchell 1
Example of a tire that has slipped on the rim.
This bulletin, released by GM, applies to a broad range of vehicles. Shortly after a tire (or multiple tires) has been mounted to a wheel and properly balanced, the customer may...
Sept. 2, 2025
Photo courtesy of Mitchell 1
Purge hose at the intake manifold.
This bulletin applies to 2021-2022 Jeep Grand Cherokee vehicles built on or after Nov. 11, 2021, and on or before Jan. 1, 2022, equipped with a 5.7L V8.
Sept. 2, 2025
Photo courtesy of Mitchell 1
Clean the axle bellows boots and apply a thin coat of spray wax.
This bulletin applies to 2016 and later Volvo XC90, 2017 S90, 2017 and later V90, 2018 and later S90, 2019 and later S60 and V60, and 2020 and later V60CC vehicles.
Aug. 26, 2025

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Additional content from Mitchell 1

Photo courtesy of Mitchell 1
Clean the solenoid mounting area before removal. Torque each solenoid bolt to 9 ft.-lb.
This bulletin applies to 2019-2020 Acura RDX vehicles equipped with AWD. The AWD indicator may illuminate with DTC C1843-62 (left rear differential fluid pressure deviation) and...
Aug. 26, 2025
Photo courtesy of Mitchell 1
Inspect for dirt/rust.
This bulletin applies to 2017-2022 Honda Ridgeline vehicles. The MIL may be on, accompanied by DTC P2422 (EVAP canister vent shut valve stuck closed malfunction).
Aug. 26, 2025
Photo courtesy of Land Rover
The PCM needs to identify a variety of engine running conditions in order to re-learn the adaptations, allowing the EV driving mode to operate as expected.
This bulletin applies to 2020 Land Rover Range Rover Evoque R-Dynamic S vehicles. The electric vehicle (EV) driving mode may not operate as expected when selected by the driver...
Aug. 26, 2025
Photo courtesy of Mitchell 1
Check that the vacuum line is seated correctly at the control box.
This bulletin applies to all 2017 Porsche models. The warning message “Fault cooling system, visit workshop” may appear in the instrument cluster.
Aug. 26, 2025
Photo courtesy of Mitchell 1
Example of male thread damage caused by the use of a power tool.
This bulletin applies to 2021-2023 Chevy Blazer and Traverse vehicles equipped with all wheel drive.
Aug. 19, 2025
Photo courtesy of Mitchell 1
Inspect wiring for damage.
Some 2021-2022 Ford Mustang Mach-E vehicles built on or before March 15, 2022, may exhibit a Parking Brake Fault Service Now message.
Aug. 19, 2025
Photo courtesy of General Motors
Reprogram the brake system control module with the latest software.
This bulletin applies to 2020-2021 Buick Encore GX vehicles.
Aug. 19, 2025
Photo courtesy of Lincoln
To correct the condition, follow the service manual steps to perform a coordinated flash on the PCM and ABS module using the latest available software level.
Some 2020-2021 Lincoln Aviator hybrid vehicles may exhibit a brake pedal pulsation when the brakes are applied.
Aug. 19, 2025
Photo courtesy of Mitchell 1
Remove, apply thread sealant and reinstall both water inlet tube fasteners one at a time.
This bulletin applies to 2018-2022 Jeep Wrangler vehicles built on or before March 10, 2022, and equipped with a 2.0L I4 turbo PHEV, 2.0L I4 turbo E-torque or 2.0L I4 turbo engine...
Aug. 19, 2025
Photo courtesy of Mitchell 1
Check the cooling fan assembly part number.
This bulletin applies to 2019-2022 Infiniti QX50 and 2022 QX55 vehicles built on or before Feb. 15, 2022. A roaring noise may be heard from the engine cooling fan assembly (engine...
Aug. 12, 2025
Photo courtesy of Porsche
In the event of a complaint and if the plug is loose, the coolant reservoir must be replaced. It is not enough to just reconnect the electric plug connection to the existing coolant reservoir. New reservoirs are available as P/N 982.121.407.C.
This bulletin applies to 2017-2018 Porsche Boxster vehicles. The red warning message “Refill coolant immediately! Do not drive on” may appear in the instrument cluster at times...
Aug. 12, 2025
Photo courtesy of Mitchell 1
1 & 2: Remove the steering column lower cover. 3 & 4: Add lube to syringe. 5 & 6: Apply lube to the inside of the seal.
This bulletin applies to 2019-2021 Mercedes-Benz models with electrical steering. A squeaking noise may be heard from the input shaft area. The cause is inadequate lubrication...
Aug. 12, 2025
Photo courtesy of BMW
Note that if the noise continues with the fuel cap removed, the noise may be related to the fuel pump itself.
While driving slowly with low RPM or while idling, a faint knocking or fluttering noise can be heard from the fuel tank with a low fuel level (less than two gallons).
Aug. 12, 2025
Photo courtesy of Volkswagen
VW says not to diagnose or replace any components due to this DTC before performing an update.
This bulletin applies to 2019-2020 Volkswagen Tiguan vehicles. You may see a DTC C10AC07 (steering mechanical malfunction) stored.
Aug. 12, 2025
Photo courtesy of Chevrolet
This condition may be caused by the transmission harmonics traveling through the transmission range selector cable.
This bulletin applies to 2019-2020 Chevy Equinox vehicles equipped with a 6-speed automatic transmission.
Aug. 5, 2025
Photo courtesy of Mitchell 1
Check the GSM for an identifying number. If number one, two or three, replace the GSM. I number four or blank, reprogram the existing GSM.
Some select Ford models may exhibit a shift knob that can be rotated without stepping on the brake pedal, although the transmission remains in park.
Aug. 5, 2025
Photo courtesy of General Motors
Certain vehicles have a condition where the transmission control module (TCM) could drain the battery if the battery has previously been disconnected/reconnected.
This bulletin applies to 2021 Buick Envision vehicles.
Aug. 5, 2025
Photo courtesy of Jeep
Replace the fuel tank with P/N 68332305AC and O-ring 55366298AA. Clear all DTCs. Labor time is estimated at 1.5 hours.
This bulletin applies to 2020 Jeep Gladiator vehicles built on or after April 12, 2019, and on or before May 16, 2019, equipped with a 3.6L V6 24V VVT engine.
Aug. 5, 2025
Photo courtesy of Mitchell 1
Remove the bolts, detach the wiring retainers and remove the BCMC support bracket.
Some 2020-2021 Lincoln Aviator vehicles built on or before Dec. 24, 2020, may exhibit an illuminated ABS warning lamp with DTC C0020 stored in the ABS module.
Aug. 5, 2025
Photo courtesy of Mitchell 1
When replacing the heat protector, torque the bolts/nuts to 12-25 Nm.
Owners of 2013-2020 Mitsubishi Outlander, 2013-2018 Outlander PHEV, 2014-2020 Outlander Sport/RVR or 2018-2020 Eclipse Cross vehicles may report a rattle noise heard from the ...
July 29, 2025
Photo courtesy of Mitchell 1
Low coolant warning light.
This bulletin applies to all 2017-2025 Audi vehicles. The coolant warning light may appear on the instrument cluster.
July 29, 2025
Photo courtesy of Mazda
If the concern has been verified, replace the exhaust manifold with the improved version.
Owners of 2017-2020 Mazda6, 2019-2020 CX-5 or 2016-2020 CX-9 vehicles (all equipped with a 2.5T engine) may experience a squeaking noise from the exhaust manifold when the idle...
July 29, 2025
Photo courtesy of Nissan
If an air leak and/or a loose duct clamp is found, repair the leak and do not replace the MAF sensor. If an air leak and/or a loose duct clamp is not found, perform the MAF component inspection.
This bulletin applies to select Nissan Altima, Armada, Frontier, Kicks, Maxima, Murano, Pathfinder, Rogue, Rogue Sport, Sentra, Titan/Titan XD, Versa and Z vehicles.
July 29, 2025
Photo courtesy of Mitchell 1
The rear subframe features four retaining bolts. Always use the new upgraded bolts.
This bulletin applies to 2010-2021 Subaru Legacy, 2008-2021 Impreza, 2008-2020 WRX, 2008-2020 WRX STI, 2013-2020 BRZ, 2019-2021 Ascent and 2006-2014 Tribeca vehicles.
July 29, 2025
Photo courtesy of Chrysler
Inspect the air system for component failures and repair as needed. Check if the ASCM software is at the latest version. If not, reprogram with the latest available software.
This bulletin applies to 2019-2022 RAM 2500 and 3500 trucks equipped with auto level rear air suspension.
July 22, 2025
Photo courtesy of Ford
Restore communication to the PCM by removing the instrument panel cluster (IPC) fuse while reprogramming the PCM.
Some 2020-2021 Ford Mustang GT500 vehicles built on or before June 30, 2021, may exhibit a no-crank/no-start with a no PCM communication condition if the oil level is about one...
July 22, 2025
Photo courtesy of Mitchell 1
Example of a mechanically operated exhaust valve.
This bulletin applies to 2016-2024 Chevy Camaro vehicles equipped with an LGX, LT1 or LT4 engine. The check engine light may be on and/or an exhaust noise may be heard.
July 22, 2025
Photo courtesy of Lincoln
To correct, inspect the operation of the transmission park manual release cable and, if needed, replace the park manual release cable.
Some 2020 Lincoln Corsair vehicles equipped with an 8F24, 8F35 or 8F40 transmission may exhibit an unable to engage Park condition, with a MIL on and DTC P07E4 stored in the PCM...
July 22, 2025
Photo courtesy of Chrysler
To address the issue, reprogram the ABS module with the latest software. Using the wiTECH application, run ABS initialization.
This bulletin applies to 2017 Dodge Charger and Chrysler 300 vehicles built on or after Sept. 15, 2016, and on or before July 2, 2017, equipped with adaptive cruise control with...
July 22, 2025
Photo courtesy of Mitchell 1
Remove the front wheel drive intermediate shaft housing (indicated by the number 1 illustration).
This bulletin applies to 2016-2020 Cadillac CT6 vehicles. Customers may comment about a whining/whirring, whistling, squeaking or groaning/growling noise at low speed maneuvers...
July 8, 2025
Photo courtesy of Ford
If rubbing is found, replace the front brake hoses. The right side hose is P/N ML3Z-2078-K. The left hose is ML3Z-2078-L. Inspect the front wheel speed sensors and replace them if they have failed.
Some 2021 Ford F-150 trucks built on or before June 14, 2021, may exhibit a rubbing noise at the front of the vehicle while driving and/or DTC C0031 and/or C0034 in the anti-lock...
July 8, 2025
Photo courtesy of Chevrolet
The cause of the condition may be a reduction in the number of cylinders firing during deceleration, which can lead to structure-borne noise/vibration/harshness complaints.
This bulletin applies to 2021 Chevy Silverado 1500 vehicles equipped with a 5.3L engine and 10L80 automatic transmission.
July 8, 2025
Photo courtesy of Lincoln
Recharge the battery and reprogram the RGTM using the latest software level.
Some 2019 Lincoln Nautilus vehicles built on or before Nov. 14, 2018, and equipped with a power liftgate may exhibit a discharged battery, interior lights cycling on/off erratically...
July 8, 2025
Photo courtesy of Chrysler
The customer may experience Active Noise Control (ANC) system not working. DTCs P1404 (EGR position sensor rationality closed), B154F-64 (lost crankshaft pulse signal-signal plausibility failure) and/or B154F-24 (lost crankshaft pulse signal-signal stuck high) may be set.
This bulletin applies to 2020 Ram 2500/3500 trucks equipped with a 6.4L Hemi engine and 8-speed automatic transmission. Some trucks may have been programmed with incorrect software...
July 8, 2025
Photo courtesy of Mitchell 1
If the pump may require replacement, the new pump is P/N 11 51 5 A44 4F4.
This bulletin applies to BMW G05 (X5 sports activity), G06 (X6 sports activity coupe), G07 (X7 sports activity), G20 (3 series sedan), G22 (4 series coupe), G23 (4 series convertible...
July 1, 2025
Photo courtesy of Mitchell 1
1) air intake link; 2) air intake actuator.
This bulletin applies to 2016-2020 Mazda CX-9 vehicles, including 2021 models with a 10.25” display, produced before Aug. 4, 2020; and those with a 7” or 9” display and made before...
July 1, 2025
Photo courtesy of Mitchell 1
Examples of old vs new switches. The new versions feature a brown harness connection.
Subaru announced the availability of a new stop lamp switch for 2008-2011 Impreza, 2015-2019 WRX, 2017-2018 Forester and 2013-2018 BRZ vehicles, equipped with LED-type rear combination...
July 1, 2025
Photo courtesy of Mitchell 1
Check the fluid with a clean magnet.
On certain 2021-2022 Model S Palladium and Model X Palladium vehicles, the Plaid Rear Drive Unit (RDU) gearbox fluid volume may be between 2.5-4.5 liters due to a faulty gauge...
July 1, 2025
Photo courtesy of Mitchell 1
Exploded view of intercooler assembly.
This bulletin applies to 2019-2020 Acura RDX and 2021 TLX vehicles. The MIL may be flashing accompanied by a loss of power.
July 1, 2025
Photo courtesy of Mitchell 1
Install the foam square (1) as shown between the motor (3) and panel (2).
This bulletin applies to 2018-2021 Chevy Equinox vehicles. The instrument cluster may display a message “Open then close driver window.” You may also notice that the front window...
June 24, 2025
Photo courtesy of Ford
Some 2022 Ford F-Super Duty trucks built on or before July 31, 2022, and equipped with a 10R140 automatic transmission may exhibit a fluid leak from the selector shaft seal. This may be caused by a crack in the manual shaft.
Some 2022 Ford F-Super Duty trucks built on or before July 31, 2022, and equipped with a 10R140 automatic transmission may exhibit a fluid leak from the selector shaft seal. This...
June 24, 2025
Photo courtesy of Mitchell 1
Inspect for a gap between the exhaust valve actuator and housing.
Owners of 2018-2020 Dodge Charger and Challenger vehicles equipped with the Active Exhaust System may describe an exhaust rattle on acceleration and deceleration in the 1500-2400...
June 24, 2025
Photo courtesy of Mitchell 1
Apply the RTV in the locations shown here.
Some 2018-2019 Lincoln Continental, 2018 MKX and 2019 Nautilus vehicles equipped with a 2.7L or 3.0L EcoBoost engine, built on or before Aug. 1, 2019, may exhibit an engine oil...
June 24, 2025
Photo courtesy of Mitchell 1
Example of the location of the exhaust outlet pipe. Check for blockage using an endoscope.
This bulletin applies to 2020-2021 Buick Encore GX vehicles. Customers may comment that the passenger side heating performance is lower than the driver side.
June 24, 2025
Photo courtesy of Mitchell 1
The red box may appear and no audible park distance warning is heard. The cause may be over-inflated tires.
This bulletin applies to 2020 Land Rover Range Rover Velar, Defender, Discovery Sport and Evoque vehicles. When the engine is first started, PDC (park distance control) is fully...
June 17, 2025
Photo courtesy of Mitchell 1
1) Coolant pipe; 2) housing.
Some 216-2022 Mazda CX-3, 2016-2022 Mazda2, 2019-2022 Mazda3, 2017-2021 Mazda6 and 2017-2020 CX-5 vehicles may exhibit accumulation of dried coolant around the water pipe.
June 17, 2025
Photo courtesy of Nissan
Confirm the current ECM part number. Adjust the base idle to 0 rpm with CONSULT-III plus and reprogram the ECM.
Owners of 2020 Nissan Kicks vehicles may complain about an engine shutoff when coming to a stop. The MIL may not be on, and the engine is easily restarted. There may be no stored...
June 17, 2025
Photo courtesy of Mitchell 1
1) Steering shaft collar; 2) plain bearing; 3) guide sleeve; 4) steering column.
This bulletin applies to 2018 BMW X3 and X4 sports activity coupes. Water ingress may occur at the driver-side footwell.
June 17, 2025
Photo courtesy of Mitchell 1
Old and new axle shaft assemblies for Outback. Note the increase in joint dimensions.
This bulletin applies to 2020-2023 Subaru Outback and 2019-2023 Forester vehicles.
June 17, 2025
Photo courtesy of Ford
Some affected vehicles were repaired with a service replacement EPAS gear and may have the secondary digital torque sensor in the steering gear calibrated with an inverted polarity on the secondary sensor and may cause the steering wheel to begin oscillating without warning when attempting to steer, due to the EPAS providing unintended steering assist.
This bulletin applies to a recall involving 2018-2021 Ford Expedition vehicles built in the Kentucky truck plant, 2018-2020 F-150 and F-150 Raptor vehicles built in the Dearborn...
June 10, 2025
Photo courtesy of Buick
Scrub the spring seat of the isolator with Scotch-Brite or similar pad. This will remove the mold release agent from the surface to prevent possible spring rotation in the isolator.
Owners of 2020-2023 Buick Enclave vehicles may comment about a front-end noise when driving, or bumps during turns.
June 10, 2025
Photo courtesy of Jeep
The MIL may be on and the vehicle may go into limp mode due to an inaccurate barometric pressure sensor reading. DTC P2226 (barometric pressure sensor) may be set.
This bulletin applies to 2018 Jeep Cherokee, Renegade, and Compass vehicles.
June 10, 2025
Photo courtesy of Lincoln
The ABS system appears to be activating without any indicators on the instrument panel. This may be due to the regenerative braking software in the ABS module.
Some 2020-2021 Lincoln Aviator hybrid vehicles may exhibit a brake pedal pulsation or vibration when braking.
June 10, 2025
Photo courtesy of Chevrolet
Verify that the ATF leak is either from the T-case/transmission rear output seal or from the prop shaft slip yoke welch plug.
This bulletin applies to 2015-2023 Chevy Express vehicles. You may find red fluid (ATF) leaking from the middle of the vehicle.
June 10, 2025
Photo courtesy of Mazda
This is caused vt improper control software of the DSC HU/CM. To eliminate this concern, the control software has been modified.
This bulletin applies to 2020-2021 Mazda CX-30 vehicles built before Jan. 19, 2021.
May 31, 2025
Photo courtesy of Mitchell 1
While holding the flange stationary, torque the new collar nut to 60 Nm (44.25 ft-lb).
This bulletin applies to rear wheel drive BMW vehicles equipped with the 8HP51 automatic transmission only (no xDrive models).
May 30, 2025
Photo courtesy of Genesis
Rear differential flanges may require bolts and a washer or bolt, nut and washer.
This bulletin provides information related to changes in the rear differential flange on 2017-2018 Genesis G80 and G90 vehicles.
May 30, 2025
Photo courtesy of Honda
Keep in mind that this is a must-replace part and must never be reused.
This bulletin applies to all Honda vehicles equipped with direct injection engines.
May 30, 2025
Photo courtesy of Mitchell 1
High-pressure fuel pump (HPFP).
This bulletin applies to 2019-2021 Kia Sedona vehicles equipped with a 3.3L engine. The fuel control valve (FCV) plunger in the vehicle’s high-pressure fuel pump may wear unevenly...
May 30, 2025
Photo courtesy of Chrysler
The transfer case shift fork tabs may be broken during range shift. You may experience noisy/clunking/ratcheting transfer case range shifts and failure to complete transfer case range shifts.
This bulletin applies to 2016-2020 Dodge Ram 1500, 2500, 3500 and 4500 vehicles equipped with electronic shift-on-the-fly.
May 22, 2025
Photo courtesy of General Motors
Reprogram the ECM. Refer to K20 Engine Control Module, programming and setup in the service manual.
Certain 2020-2021 Cadillac XT4 vehicles equipped with a 2.0L diesel engine may have a condition where the diesel particulate filter (DPF) sensor indicates a high soot loading....
May 22, 2025
Photo courtesy of Mitchell 1
Fuel injector rail cover.
This bulletin applies to 2021 Dodge Charger vehicles equipped with the 6.4L V8 SRT Hemi engine, built on or after March 16, 2021, and on or before Aug. 11, 2021.
May 22, 2025
Photo courtesy of Mitchell 1
Note the location of the engine cover stud boss.
Some 2019-2020 Ford Ranger vehicles may exhibit an illuminated MIL with DTC P0300, P0301, P0302, P0303, P0304 and/or P0316 stored in the PCM.
May 22, 2025
Photo courtesy of Mitchell 1
Notice the close proximity of the two gasket tabs.
This bulletin applies to 2020-2023 Chevy Blazer vehicles. Some customers may experience a vibration-type noise at highway speeds or with engine speed at 1,300-1,500 rpm, heard...
May 22, 2025
Photo courtesy of Mitchell 1
Notice the two bolts (see arrows). The leak is likely between those two bolts.
This bulletin applies to 2019-2021 Volkswagen Arteon, 2020-2021 Atlas Cross Sport, and 2018-2021 Atlas and Tiguan vehicles. A fluid leak may be observed at the front of the vehicle...
May 20, 2025
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If the DTCs erase, you’re done. If they are still present, follow the instructions in Guided Fault Finding.
This bulletin applies to 2019-2024 Audi A6, A7 and A8 vehicles. Messages displayed in the instrument cluster may include air suspension: system fault or shock absorber system/...
May 20, 2025
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The new pump for Impreza, Crosstrek and Legacy models is 16625AA071. The pump for Outback and Legacy is 16625AA190.
This bulletin announces the design change to the 2021-2024 Subaru Legacy & Outback and 2017-2024 Impreza & Crosstrek high pressure fuel pump developed to prevent DTC P0087 (fuel...
May 20, 2025
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The blue arrows show you where to inspect for traces of water.
This bulletin applies to 2019-2022 Porsche Macan vehicles.
May 20, 2025
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Four claws secure the pedal pad.
Some 2018-2021 Lexus LC500, LC500h, LS500 and LS500h vehicles and some 2021 LC500c vehicles may exhibit a “spring” noise upon release of the accelerator pedal.
May 20, 2025
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GM Engineering has released new BSCM calibrations to correct this concern. Reprogram the BSCM with the latest calibrations.
This bulletin applies to 2020 Chevy Silverado 1500 vehicles. Some customers may comment that Service Brake System, Reduced Engine Power and Speed Limited messages appear on the...
May 13, 2025
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Installing the torsional damper on the axle pinion flange.
Some 2015-2020 Ford Transit vehicles equipped with rear wheel drive, single wheel only, and U-joints at the transmission flange and rear driveshaft may experience a boom/moan/...
May 13, 2025
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After filling the engine to the correct capacity per specification, the oil level may show as low on the dipstick due to the slower drainback rate.
This bulletin applies to 2017-2021 Chrysler Pacifica vehicles equipped with a 3.6L Pentastar engine. Recheck the engine oil fill level after filling to the correct specifications...
May 13, 2025
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Locating the transmission solenoid strategy number (1).
Some 2019-2021 Lincoln Nautilus vehicles built on or before March 11, 2021, and equipped with an 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph.
May 13, 2025
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The correction: replace the front brake pad kit with shims that have been released to correct this condition. Replace the front brake pads and the pad wear sensor.
Owners of 2020 Buick Encore GX vehicles may comment on hearing a squealing noise from the front of the vehicle during light brake pedal application.
May 13, 2025
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1) Hub support with improved boot.
Some 2016-2021 Mazda MX-5 vehicles produced before Feb.4, 2021, may exhibit a clunk noise from the rear suspension when driving at low speeds and/or turning, due to the rattling...
May 6, 2025
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Example of low coolant warning.
This bulletin applies to all 2017-2025 Audi vehicles. The coolant warning light may appear in the instrument cluster. You may find that the coolant level is between the minimum...
May 6, 2025
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Coolant may leak from under the car, and a low coolant warning might be displayed. The cause: chemical/thermal reaction with the tank’s plastic material and the coolant.
This bulletin applies to 2020 BMW M5 Sedan, M8 Convertible, M8 Grand Coupe, X5 M and X6 M vehicles, equipped with the S63 engine.
May 6, 2025
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The cause may be a loose connection at connection C34A. Check the condition of the connection at C34A/B in the left-hand rear wheel arch. Check for loose pins/backed-out pins. Repair as needed.
This bulletin applies to 2018 and later Jaguar F-Pace, XE and XF vehicles. The park brake and/or the ABS warning message may be displayed. The park brake may not release.
May 6, 2025
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Example of a broken valve spring.
Owners of 2021-2022 Porsche Cayenne vehicles may complain about misfiring, a loss of power and/or a warning light indicating reduced power and entering limp mode or emergency ...
May 6, 2025
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Example of a stray nut wedged in the transmission mount.
Owners of 2015-2022 Chevy Colorado vehicles equipped with a 6L50 MYB or 8L45 M5T transmission may report a concern of a vibration at idle in gear or at very low speeds.
April 29, 2025
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To correct the conditions, follow the steps listed here to inspect and repair the wiring and reprogram the trailer module (TRM).
Some 2019-2020 Ford Ranger vehicles may exhibit random Trailer Connected/Disconnected messages in the instrument panel cluster when no trailer is connected.
April 29, 2025
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Inspect the front control arm rear bushing for oil leakage.
This bulletin applies to 2019-2020 Buick Envision vehicles. A shaking steering wheel may be experienced after hitting a series of bumps.
April 29, 2025
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Location of the mating surface.
Some 2020-2024 Lincoln Corsair vehicles equipped with the 8F35 or HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during ...
April 29, 2025
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The customer may note that the Tire Fill Alert or Selectable Tire Fill Alert does not work. Make sure that this feature is enabled in the radio’s safety & driving assistance menu.
This bulletin applies to 2019 Ram 3500/4500/5500 trucks involving reconfiguration for the proper operation of the Tire Fill Assist feature. This involves vehicles built on or ...
April 29, 2025
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Subaru offers reprogramming files to optimize the ECM.
This bulletin applies to 2015-2019 Subaru Legacy/Outback vehicles equipped with a 3.6L engine and 2015-2020 WRX STI vehicles equipped with a 2.5L engine.
April 22, 2025
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A customer may report that the HV battery will not charge when the charging cable is connected to the vehicle. During diagnosis, DTCs U019B-87 may be stored in the PCM and U0064-87 may be stored in the BECM (battery energy control module). The cause is software or electrical wiring continuity.
This bulletin applies to Jaguar E-Pace vehicles. JLR (Jaguar Land Rover) is experiencing a higher warranty cost than expected for high-voltage junction boxes (HVJBs) due to incorrect...
April 22, 2025
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Replace the exhaust manifold with P/N PY8V-13-450K. You’ll also need manifold gasket PY8V-13-460C, six manifold nuts P/N SH01-13-465, turbo gasket PY8V-13-710B, gasket PY88-13-490, five exhaust manifold nuts PY88-13-465A, gasket PE23-40-305 and two nuts 9994-61-000.
This bulletin applies to 2017-2020 Mazda6 vehicles produced before July 8, 2020, 2019-2020 CX-5 vehicles built before July 7, 2020, and 2016-2020 CX-9 vehicles built before July...
April 22, 2025
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Techstream software version 13.20.018 or later is required. When replacing the EPB module, the ECU part number is unchanged, but the calibration logic has been updated.
Some 2018-2019 Lexus LC500, LC500h, LS500 and LS500h vehicles may exhibit an EPB (electric parking brake) malfunction warning message with DTC C13A8 (electric parking brake actuator...
April 22, 2025
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The new pink coolant has replaced green coolant in an effort to aid in distinguishing between gas engine and EV applications.
Kia changed its coolant color from green to pink for KMC vehicles built starting July 20, 2020, KMM vehicles built starting Nov. 23, 2020, and KMMG vehicles starting Oct. 26, ...
April 22, 2025
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Example of an electronically controlled actuator.
Owners of 2016-2024 Chevy Camaro vehicles equipped with an LGX, LT1 or LT4 engine may comment about a check engine light on and/or an exhaust noise.
April 15, 2025
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This may be due to the software in the PCM. Reprogram the PCM with the latest available software.
Some 2018-2020 Ford EcoSport vehicles equipped with a 1.0L EcoBoost engine may exhibit a reoccurring illuminated MIL with DTC P04DB.
April 15, 2025
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If the temp sensor is leaking, replace the thermostat housing inlet pipe using P/N 55507975 and sensor 55488246.
A small number of 2021 Cadillac XT4 and XT5 vehicles may have a coolant inlet pipe that may present an obstructed threaded hole for the coolant temperature sensor, which could...
April 15, 2025
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If the noise is coming from the energy absorbing slip joint area of the lower shaft, replace the steering column assembly.
This bulletin applies to 2020-2021 Jeep Wrangler and Gladiator vehicles built on or after July 15, 2020, and on or before March 2, 2021.
April 15, 2025
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Again drive between one to five mph while turning the steering wheel between ¼ turn and full lock. If the noise persists, replace the front driveshaft using new driveshaft bolts.
This bulletin applies to 2021-2023 RAM 2500, 3500, 4500/5500 trucks built on and after Jan. 1, 2021, and on and before March 31, 2023, equipped with four-wheel drive.
April 15, 2025
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Carefully clean the contact surface to remove dust/grease/contaminants.
Owners of 2021 Mercedes-Benz vehicles with front wheel drive (and 4x4 vehicles) may complain about a single throttle lift-off clunk noise when changing from forward to reverse...
April 8, 2025
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If the air spring struts have index AE, replace with index AS.
This bulletin applies to 2019-2020 Audi Q8 vehicles equipped with self-leveling suspension.
April 8, 2025
Photo courtesy of Mazda
Replace the engine oil solenoid valve with a new one according to MGSS online. Replace the engine oil and filter. Reprogram the PCM using IDS 128.06 or later.
This bulletin applies to 2018-2021 Mazda CX-5, 2020-2021 CX-30, 2019-2021 Mazda3 and 2018-2021 Mazda6 vehicles, equipped with cylinder deactivation.
April 8, 2025
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Update the J623 engine/motor control module using the SVM unit code438F and new software version 0005 or higher. New software is P/N 5G0 906 259 Q.
This bulletin applies to 2019-2020 Volkswagen Jetta GLI and Golf GTI vehicles. Under certain conditions, the engine may stall at very low speeds or when the vehicle is already...
April 8, 2025
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Examples of scenarios which can start the groundwork for DTC P0606 include disconnecting the battery, OBD memory clear, a dead or deeply discharged battery.
This bulletin applies to all Subaru vehicles equipped with a 2.0L or 2.4L turbo engine. The engine management system is equipped with a back-up memory.
April 8, 2025