Mitchell Logo 350x116 5f2b7b691c06c

Mitchell 1

Mitchell 1, a division of Snap-on Incorporated, provides industry-leading auto repair software and services, including vehicle repair information, business management, and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability.
16067 Babcox St.
San Diego, CA 92127
888-724-6742
Visit Company Website

More Info on Mitchell 1

Mitchell Logo 350x116 5f2b7b691c06c

As a member of the Snap-on Total Shop Solutions brand family, Mitchell 1 has provided quality repair information solutions to the vehicle industry for over 100 years. Its key products include ProDemand automotive repair and diagnostic information;  Manager SE  shop management software; TruckSeries repair and diagnostic information for Class 4-8 trucks; and SocialCRM shop marketing and customer engagement services.

Products

The Mitchell 1 Manager SE Inspections is a mobile multi-point inspection (MPI) tool that allows technicians to capture photos, videos, notes, and recommendations using customizabl...
June 26, 2026
Photo courtesy of Mitchell 1
job view update
The Mitchell 1 Manager SE 9.2 Software Update includes enhancements for the Job View feature with an expanded Revisions tab. The new Revisions tab offers unlimited sub-estimates...
June 5, 2025
The Mitchell 1 2025 Emission Control Guide provides vehicle-specific emission system details for shops that perform smog inspections. The guide covers domestic and import cars...
Nov. 20, 2024
Photo courtesy of Mitchell 1
Job View
The Mitchell 1 Job View feature in Manager SE 9.1 allows shops to streamline workflows for estimates and invoices while providing instant visibility into profit margins for informed...
Nov. 11, 2024
Photo courtesy of Mitchell 1
SocialCRM
The Mitchell 1 SocialCRM | LocalSearch Website Themes are available within the SocialCRM shop marketing service and allow shops to refresh and reinvigorate their online...
June 18, 2024
Photo courtesy of Mitchell 1
2024 Emission Control Application Guide
The Mitchell 1 2024 Emission Control Application Guide is a resource for shops that do emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
Oct. 9, 2023
Photo courtesy of Mitchell 1
mitchell_google_optimization
Google Optimization Suite from Mitchell 1, available exclusively through Mitchell 1's SocialCRM | LocalSearch services, offers drastically simplified online and digital marketing...
June 26, 2023
The Mitchell 1 2023 Emission Control Application Guide is a resource for any shop that does emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
Dec. 12, 2022
The latest Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update now includes a wire-to-wire feature, saving technicians time as they navigate electrical issues on ...
Nov. 16, 2022
The latest software release of the Mitchell 1 Manager SE includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line...
Nov. 14, 2022

Press Releases

The 75th-anniversary event brought together thought leaders in the automotive repair industry to discuss current trends and how suppliers can best serve the repair community.
May 18, 2022
Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner...
March 1, 2022
Contest named a winner of a $100 gift card on its Facebook page each Thursday for 11 weeks
Dec. 21, 2021
Mitchell 1 announces the return of its “Thank You Thursdays” sweepstakes, running now through Dec. 14.
Oct. 4, 2021
Mitchell 1 announces the most recent release of its Manager SE shop management software includes new automotive fleet management and communication features.The latest enhancements...
Sept. 29, 2021
Mitchell 1 has awarded seven of its Facebook fans a $100 Omaha Steaks gift card in the “Sizzlin’ Summer Sweepstakes.”
Sept. 7, 2021
Mitchell 1 is hosting a free three-part virtual workshop series called “Accelerate Profitability” to help independent automotive repair shops increase profitability and plan for...
May 28, 2021
The latest release of the Mitchell 1 Manager SE TruckEdition truck shop management software adds the capability to access select shop reports from the cloud.
March 24, 2021
Each year, Heavy Duty Trucking selects their Top 20 Products based on innovation, ability to address important industry issues and their potential to improve a fleet’s bottom ...
March 16, 2021
Mitchell 1 recently concluded its newest Facebook sweepstakes, which named a winner of a $25 Amazon gift card every day from Feb. 1 to Feb. 25
March 8, 2021

Videos

In this video, Mitchell 1 demonstrates the Job View feature for Manager SE.
March 28, 2025
In this video, Mitchell 1 shares its latest Advanced Interactive Wiring Diagrams update.
Nov. 14, 2022
PTEN editor, Sara Scullin, sits down with Marcus Mackell, product marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the SocialCRM.
Dec. 2, 2020
PTEN editor, Sara Scullin, sits down with Gary Hixson, marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the ProDemand.
Nov. 23, 2020
In this video, Mitchell introduces the LocalSearch feature for SocialCRM.
April 16, 2018
In this video, Mitchell 1 introduces the 1Search Plus feature of ProDemand.
April 9, 2018
This video shows an overview of Manager SE with the medium and heavy duty truck models.
April 4, 2017
A quick overview of the program's workflow.
June 6, 2016
A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
June 6, 2016
A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
June 6, 2016

Resources

Sponsored
Even basic repairs run the risk of interference with advanced driver assistance systems. As an improper repair can be deadly, it is critical to understand how to work with and...
Oct. 4, 2021
ADAS - a suite of safety systems that will save lives and reduce injuries. That is, if they work properly. Did you know that many of the routine services you perform can impact...
May 14, 2021
Sponsored
In this Ask the Expert, Marcus Mackell, product marketing manager at Mitchell 1 SocialCRM, shares guidelines and best practices for how to effectively use new technologies to ...
May 3, 2021
Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
Aug. 6, 2020
The technology that goes into caring for cars and managing auto repair shops has featured many innovations.
Aug. 8, 2017

Blogs

This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2005 GMC Sierra 2500 HD.
Jan. 14, 2015
This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2000 Oldsmobile Silhouette.
Dec. 12, 2014
Read how one technician came across a 'haunted' vehicle where windows rolled up on their own, and doors automatically locked.
Oct. 29, 2013
Stumped on a diagnosis? Get a sneak peek at how the Mitchell 1 SureTrack community works, and how it can help you with future fixes.
Oct. 7, 2013
One customer had issues with vibrations while accelerating a 2005 Nissan Sentra. Learn how one tech determined it was an erratic throttle position signal.
Aug. 27, 2013
This tech used the Mitchell 1 SureTrack resource to determine a MAF issue on a 2002 Nissan Xterra.
Aug. 1, 2013

News

The new feature keeps supporting files organized with appropriate repair order details.
Aug. 3, 2026
The Online Scheduler aims to help shows maximize on every appointment with features like Pricing for Services and Suggestions for Recommended Services.
July 9, 2026
QuickSpecs, integrated with 1Search Plus navigation displays only info directly related to the search entered by the user.
June 15, 2026
In addition to the scheduling feature, users will be able to recover incomplete appointment bookings and more.
May 26, 2026
OneFlow Estimator, powered by Snap-on Digital Engine, generates fast, VIN-specific, customer-ready estimates.
April 14, 2026
This latest product integrates directly with Mitchell 1's Manager SE shop management system.
March 18, 2026
Mitchell 1 will be unveiling its latest feature enhancements to the company's shop management solutions including Manager SE, Job View, and more.
Oct. 24, 2025
Photo courtesy of Mitchell 1
View Motor Relay Signal.
This bulletin applies to 2017 Subaru Impreza and 2015-2017 WRX and WRX STI vehicles.
Sept. 9, 2025
Photo courtesy of Mitchell 1
SocialCRM
This feature allows shops to analyze and respond to customer feedback from major review platforms.
Aug. 12, 2025
This bulletin applies to 2013-2022 Subaru Crosstrek and 2018-2022 Forester vehicles.
July 15, 2025

Articles

Audi
audi
This bulletin details the EVAP leak detection system issues affecting various Audi models from 2017 to 2023, highlighting the impact of the sensitive GX36 pump calibration on ...
Sept. 8, 2026
Porsche
porsche
Porsche vehicles equipped with ACC may experience faults in specific conditions such as snow, ice, or featureless roads. Ensuring sensors are clean and understanding environmental...
Sept. 8, 2026
Kia
kia
Some 2025 Kia Niro EV, HEV, and PHEV vehicles may have been manufactured with an incorrect refrigerant charge, affecting the HVAC system's cooling performance.
Sept. 8, 2026
Mazda
mazda
Mazda has identified that some MX-30 models experience accelerated brake pad wear due to dirt and sand entering the gap, and has introduced a new dust cover part to mitigate this...
Sept. 8, 2026
BMW
bmw
This bulletin addresses a software error in the IHKA-PRO2 control unit causing the check engine light to turn on in 2024 BMW X5, X6, and X7 models.
Sept. 8, 2026
Alfa Romeo
alfa
This technical bulletin addresses a common fault in the 2024 Alfa Romeo Stelvio involving control module errors and engine management issues. It guides technicians through reprogramming...
Aug. 25, 2026
Honda
crv
This bulletin details procedures for addressing the MIL illumination in 2023 Honda CR-V Hybrids caused by fluid aeration in the e-CVT during rapid deceleration, including diagnostics...
Aug. 25, 2026
Infiniti
infiniti
This bulletin emphasizes the importance of following proper procedures when using the high amperage quick charge function on Infiniti models from 2013 to 2022, highlighting the...
Aug. 25, 2026
Mazda
mazda
This bulletin details a PCM software update for 2019-2021 Mazda3 and 2020-2022 CX-30 models to resolve false DTC P05A0:00 related to the air shutter system, caused by control ...
Aug. 25, 2026
Nissan
nissan
This bulletin details the steps to address engine shut-off issues in 2023 Nissan Kicks and Versa models, emphasizing ECM part number verification and reprogramming procedures....
Aug. 25, 2026

Request More Information From Mitchell 1

By clicking above, I agree to Endeavor Business Media's Terms of Service and consent to receive promotional communications from Endeavor, its affiliates, and partners per its Privacy Notice. I also understand my personal information will be shared with the sponsor of this content, who may contact me about their offerings per their privacy policy. I can unsubscribe anytime.

Additional content from Mitchell 1

Chevy Corvette E-Ray owners and technicians are advised of a diagnostic trouble code U01BE that may cause the MIL to turn on. The fix involves replacing the drive motor disconnect...
Aug. 18, 2026
Ford has identified a possible misfire condition in certain 2025 Maverick vehicles, linked to ignition coil build dates from April to October 2024. Proper inspection and timely...
Aug. 18, 2026
GM
cad
This bulletin addresses potential issues with the electric engine coolant pump connection in Cadillac vehicles from 2019 to 2024, focusing on MIL illumination and DTC U0672. It...
Aug. 18, 2026
This bulletin addresses rear steering inoperability in 2024 GMC Hummer EV models caused by SDAC authentication issues after vehicle programming, detailing diagnostic and repair...
Aug. 18, 2026
Stellantis
ram
This bulletin addresses a software-related issue in 2024 RAM heavy duty trucks equipped with the 6.4L V8 Hemi engine, which may cause MIL illumination and DTC P1404. Reprogramming...
Aug. 18, 2026
This bulletin details the inspection and replacement procedures for the high voltage battery cooling system's 3-way valve in certain 2025 Kia EV6 models built between August 21...
Aug. 11, 2026
Mazda
mazda
This bulletin addresses a software issue in Mazda CX-50 vehicles causing check engine lights and power loss after cold starts or at high altitudes. Reprogramming the PCM with ...
Aug. 11, 2026
This bulletin details the availability of new oxygen sensors for various Subaru models from 2017 to 2024, designed to address specific diagnostic trouble codes and enhance vehicle...
Aug. 11, 2026
Hyundai
hyundai
Hyundai Venue vehicles may display an incorrect engine oil level warning due to sensor circuit issues. The recommended procedure involves checking the oil level and reprogramming...
Aug. 11, 2026
Mazda
swirl
This bulletin details a software update for 2024-2025 Mazda vehicles, including CX-30, CX-5, CX-50, and Mazda3, to fix a check engine light caused by swirl control valve overheating...
Aug. 11, 2026
This bulletin addresses calibration issues in the K160 brake system control module for 2025-2026 Chevy Trax vehicles built between May 12 and December 5, 2025, preventing false...
Aug. 4, 2026
Ford
ford
This bulletin details procedures for correcting an illuminated MIL and specific DTCs in 2024-2025 Ford Ranger vehicles built before March 17, 2025, including PCM reprogramming...
Aug. 4, 2026