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Mitchell 1

Mitchell 1, a division of Snap-on Incorporated, provides industry-leading auto repair software and services, including vehicle repair information, business management, and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability.
16067 Babcox St.
San Diego, CA 92127
888-724-6742
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More Info on Mitchell 1

Mitchell Logo 350x116 5f2b7b691c06c

As a member of the Snap-on Total Shop Solutions brand family, Mitchell 1 has provided quality repair information solutions to the vehicle industry for over 100 years. Its key products include ProDemand automotive repair and diagnostic information;  Manager SE  shop management software; TruckSeries repair and diagnostic information for Class 4-8 trucks; and SocialCRM shop marketing and customer engagement services.

Products

The Mitchell 1 Manager SE Inspections is a mobile multi-point inspection (MPI) tool that allows technicians to capture photos, videos, notes, and recommendations using customizabl...
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job view update
The Mitchell 1 Manager SE 9.2 Software Update includes enhancements for the Job View feature with an expanded Revisions tab. The new Revisions tab offers unlimited sub-estimates...
The Mitchell 1 2025 Emission Control Guide provides vehicle-specific emission system details for shops that perform smog inspections. The guide covers domestic and import cars...
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Job View
The Mitchell 1 Job View feature in Manager SE 9.1 allows shops to streamline workflows for estimates and invoices while providing instant visibility into profit margins for informed...
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SocialCRM
The Mitchell 1 SocialCRM | LocalSearch Website Themes are available within the SocialCRM shop marketing service and allow shops to refresh and reinvigorate their online...
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2024 Emission Control Application Guide
The Mitchell 1 2024 Emission Control Application Guide is a resource for shops that do emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
Photo courtesy of Mitchell 1
mitchell_google_optimization
Google Optimization Suite from Mitchell 1, available exclusively through Mitchell 1's SocialCRM | LocalSearch services, offers drastically simplified online and digital marketing...
The Mitchell 1 2023 Emission Control Application Guide is a resource for any shop that does emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
The latest Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update now includes a wire-to-wire feature, saving technicians time as they navigate electrical issues on ...
The latest software release of the Mitchell 1 Manager SE includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line...

Press Releases

The 75th-anniversary event brought together thought leaders in the automotive repair industry to discuss current trends and how suppliers can best serve the repair community.
Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner...
Contest named a winner of a $100 gift card on its Facebook page each Thursday for 11 weeks
Mitchell 1 announces the return of its “Thank You Thursdays” sweepstakes, running now through Dec. 14.
Mitchell 1 announces the most recent release of its Manager SE shop management software includes new automotive fleet management and communication features.The latest enhancements...

Videos

In this video, Mitchell 1 demonstrates the Job View feature for Manager SE.
In this video, Mitchell 1 shares its latest Advanced Interactive Wiring Diagrams update.
PTEN editor, Sara Scullin, sits down with Marcus Mackell, product marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the SocialCRM.
PTEN editor, Sara Scullin, sits down with Gary Hixson, marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the ProDemand.
In this video, Mitchell introduces the LocalSearch feature for SocialCRM.

Resources

Sponsored
Even basic repairs run the risk of interference with advanced driver assistance systems. As an improper repair can be deadly, it is critical to understand how to work with and...
ADAS - a suite of safety systems that will save lives and reduce injuries. That is, if they work properly. Did you know that many of the routine services you perform can impact...
Sponsored
In this Ask the Expert, Marcus Mackell, product marketing manager at Mitchell 1 SocialCRM, shares guidelines and best practices for how to effectively use new technologies to ...
Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
The technology that goes into caring for cars and managing auto repair shops has featured many innovations.

Blogs

This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2005 GMC Sierra 2500 HD.
This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2000 Oldsmobile Silhouette.
Read how one technician came across a 'haunted' vehicle where windows rolled up on their own, and doors automatically locked.
Stumped on a diagnosis? Get a sneak peek at how the Mitchell 1 SureTrack community works, and how it can help you with future fixes.
One customer had issues with vibrations while accelerating a 2005 Nissan Sentra. Learn how one tech determined it was an erratic throttle position signal.

News

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Mitchell 1 Google scheduling button
The feature directs customers to a shop’s online scheduling page to book available appointments in real time.
The new feature keeps supporting files organized with appropriate repair order details.
The Online Scheduler aims to help shows maximize on every appointment with features like Pricing for Services and Suggestions for Recommended Services.
QuickSpecs, integrated with 1Search Plus navigation displays only info directly related to the search entered by the user.
In addition to the scheduling feature, users will be able to recover incomplete appointment bookings and more.

Articles

The message may indicate imminent integrated braking system failure, with fault code 480B18 for an electrical fault in the DSC unit’s linear actuator position sensor.
Kia
18740
Kia vehicles with manual tilt steering wheels may develop oily drips on the driver’s floorboard, particularly in high ambient temperatures.
For 2020–2023 Infiniti Q50 vehicles with a factory SOS switch, check whether DTC B2E1B-06 is current in the IVC before replacing the TCU.
Mercedes-Benz
benz
On gasoline-powered Mercedes-Benz 167 series vehicles, a full fuel tank can cause a pulsating or clattering noise under the bench seat as purge airflow repeatedly opens and closes...
For 2019 and later Cayenne PHEVs, ground faults with the hard-wired Wall Charger Connect are typically installation-related. Have an electrician inspect the installation before...
This bulletin details the need to reprogram the K160 Brake System Control Module in 2023-2026 Chevy Colorado and GMC Canyon vehicles to resolve high-pitched tonal noises caused...
Ford
ford
Some 2025 Ford Explorer models with the 2.3L EcoBoost engine may display a MIL or powertrain wrench indicator due to stored DTCs P060A:75 and P0607:45. Reprogramming the PCM with...
Jeep
jeep
This bulletin details the reprogramming procedure for the Transmission Control Module (TCM) in 2024 Jeep Compass vehicles equipped with a 2.0L I4 diesel engine and 8-speed automatic...
Buick
buick
This bulletin addresses a squeal noise from the front brakes of 2020-2024 Buick Encore GX models, often occurring after periods of non-use or in humid conditions, and introduces...
Lincoln
lincoln
Certain 2023 Lincoln Navigator vehicles with the 3.5L EcoBoost engine built between December 2022 and April 2023 may experience power loss and warning lights due to outdated PCM...

Mitchell 1 Categories

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Additional content from Mitchell 1

This bulletin details the inspection and replacement procedures for the turbocharger air inlet pipe in GMC Terrain models equipped with the 1.5L LSD engine, focusing on preventing...
This bulletin addresses a potential software anomaly affecting the DEF pump in 2022 Chevy diesel trucks, which may cause DTC P105A and P208A codes during cold conditions when ...
Buick
buick
Buick has identified a calibration problem affecting the K160 brake system control module in specific 2025-2026 models, leading to warning lights and messages. Technicians should...
lincoln
lincoln
This bulletin details the reprogramming procedure for the PCM and SOBDMC in 2025 Lincoln Nautilus FHEV vehicles to fix MIL illumination caused by DTCs P0300, P0316, and P051B,...
Mazda is recalling certain 2024-2026 CX-90 and 2025-2026 CX-70 vehicles due to coolant blowback caused by deteriorated reserve tank material. The fix involves replacing the coolant...
This bulletin addresses partial or complete dark displays on AMG steering wheel buttons in select 2025 Mercedes-Benz models, recommending software updates and reset procedures...
Subaru
subaru
This bulletin introduces reprogramming files for the 2023 Subaru Solterra, aimed at improving regenerative braking by allowing more frequent engagement under various conditions...
Acura
acura
This bulletin details the steps to resolve the P0011 code in 2024 Acura Integra Type S, focusing on oil level checks, software updates, and learning procedures to correct variable...
Chevy
chevy
This bulletin addresses over-cancelling turn signals in 2025-2026 Chevy Equinox EVs, recommending reprogramming the BCM first, then inspecting wiring and replacing the turn signal...
Ford
ford
Ford has identified a potential issue with the oil fill caps on certain 2024 Econoline and F-Super Duty vehicles.
GMC
gmc
This guide addresses common brake pedal and brake light issues in GMC Savana models from 2023 to 2025, focusing on diagnosing problems related to the Hydro Boost unit and ensuring...
Jeep
jeep
This bulletin addresses a potential wheel bearing defect in certain 2024 Jeep Renegade, 2023-2024 Compass, and Commander models built between June 22 and August 31, 2023, which...