Generating revenue in an automotive shop is a team sport—and if your communication, documentation, and diagnostic structure aren't aligned, you're leaving money (and customer ...
The Northwood University president talks about why the aftermarket needs this institution, how companies can support it, and what Wayne Gretzky can teach the industry about "skating...
Anuj Gupta, business line digital North America at ZF Aftermarket, shares ZF's approach to innovation—grounded in customer research, diverse perspectives, and the philosophy that...
The mobile app allows dealers to check in on potential customers to see if they've skipped out on another route, defaulted, or been flagged by a fellow dealer.
The All-In-One Tool Kit, No. 86000, from Just Clips Division of Lisle Corporation includes a patented Snap Ring Plier for removing rings from 1/4" to 1". Includes one small tool...
The Pico Technology PicoBNC+ NVH Diagnostic Kit includes a microphone (TA572), three axis accelerometer (TA573), and extension lead (TA574) for locating and identifying sources...
The Ko-ken 1/4" Square Drive T-Handle w/ Multi-Function Wobble Fix and Standard Square, No. 2716WC, is engineered for precision and control. Featuring both Wobble-Fix and Standard...
The Ko-ken 3/8" Square Drive T-Handle w/ Multi-Function Wobble-Fix and Standard Square, No. 3716WC, features both Wobble-Fix and Standard Square drive ends, offering flexibility...
After over 30 years in federal government, Joshua Lashbrook faced an unexpected career ending but chose to reinvent himself by pursuing automotive technology.
Rivian is conducting a customer satisfaction campaign for certain 2025 R1T and R1S vehicles due to a front halfshaft manufacturing defect that may cause separation and related...
Buick vehicles from 2021 to 2023 may experience engine stalling, loss of power, or erratic fuel gauge readings due to a faulty K111 FPDCM. If standard diagnostics do not identify...
This bulletin details the inspection and replacement process for under-cured front lower control arm bushings in 2023 Chrysler 300 models manufactured between February 8 and 9...
Ford has identified a potential shudder in Maverick FHEV models during low-speed braking, caused by software glitches. The fix involves reprogramming the PCM with the latest diagnostic...
HVAC system services and repairs can be among the costliest vehicle issues a customer may encounter. When performing vehicle climate control diagnostics, it may be difficult to...
Nearly half of independent shops offer ADAS services—but most lack the processes, training, and confidence to deliver them consistently or profitably. Join industry experts as...
Brake service accounts for a large portion of repairs in service facilities, as the system contains numerous components that can fail over time. New model vehicles are equipped...