Mitchell Logo 350x116 5f2b7b691c06c

Mitchell 1

Mitchell 1, a division of Snap-on Incorporated, provides industry-leading auto repair software and services, including vehicle repair information, business management, and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability.
16067 Babcox St.
San Diego, CA 92127
888-724-6742
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More Info on Mitchell 1

Mitchell Logo 350x116 5f2b7b691c06c

As a member of the Snap-on Total Shop Solutions brand family, Mitchell 1 has provided quality repair information solutions to the vehicle industry for over 100 years. Its key products include ProDemand automotive repair and diagnostic information;  Manager SE  shop management software; TruckSeries repair and diagnostic information for Class 4-8 trucks; and SocialCRM shop marketing and customer engagement services.

Products

Manager SE Inspections
The Mitchell 1 Manager SE Inspections is a mobile multi-point inspection (MPI) tool that allows technicians to capture photos, videos, notes, and recommendations using customizabl...
June 26, 2026
Photo courtesy of Mitchell 1
job view update
The Mitchell 1 Manager SE 9.2 Software Update includes enhancements for the Job View feature with an expanded Revisions tab. The new Revisions tab offers unlimited sub-estimates...
June 5, 2025
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The Mitchell 1 2025 Emission Control Guide provides vehicle-specific emission system details for shops that perform smog inspections. The guide covers domestic and import cars...
Nov. 20, 2024
Photo courtesy of Mitchell 1
Job View
The Mitchell 1 Job View feature in Manager SE 9.1 allows shops to streamline workflows for estimates and invoices while providing instant visibility into profit margins for informed...
Nov. 11, 2024
Photo courtesy of Mitchell 1
SocialCRM
The Mitchell 1 SocialCRM | LocalSearch Website Themes are available within the SocialCRM shop marketing service and allow shops to refresh and reinvigorate their online...
June 18, 2024
Photo courtesy of Mitchell 1
2024 Emission Control Application Guide
The Mitchell 1 2024 Emission Control Application Guide is a resource for shops that do emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
Oct. 9, 2023
Photo courtesy of Mitchell 1
mitchell_google_optimization
Google Optimization Suite from Mitchell 1, available exclusively through Mitchell 1's SocialCRM | LocalSearch services, offers drastically simplified online and digital marketing...
June 26, 2023
Mitchell 1 2023 Emission Control Application Guide
The Mitchell 1 2023 Emission Control Application Guide is a resource for any shop that does emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
Dec. 12, 2022
Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update
The latest Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update now includes a wire-to-wire feature, saving technicians time as they navigate electrical issues on ...
Nov. 16, 2022
Manager SE Software Release
The latest software release of the Mitchell 1 Manager SE includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line...
Nov. 14, 2022

Press Releases

Mitchell 1 - Ben Johnson Tool Tech
The 75th-anniversary event brought together thought leaders in the automotive repair industry to discuss current trends and how suppliers can best serve the repair community.
May 18, 2022
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Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner...
March 1, 2022
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Contest named a winner of a $100 gift card on its Facebook page each Thursday for 11 weeks
Dec. 21, 2021
Mitchell 1 Tyt
Mitchell 1 announces the return of its “Thank You Thursdays” sweepstakes, running now through Dec. 14.
Oct. 4, 2021
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Mitchell 1 announces the most recent release of its Manager SE shop management software includes new automotive fleet management and communication features.The latest enhancements...
Sept. 29, 2021
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Mitchell 1 has awarded seven of its Facebook fans a $100 Omaha Steaks gift card in the “Sizzlin’ Summer Sweepstakes.”
Sept. 7, 2021
Accelerate Profitability Stack 01
Mitchell 1 is hosting a free three-part virtual workshop series called “Accelerate Profitability” to help independent automotive repair shops increase profitability and plan for...
May 28, 2021
The latest release of the Mitchell 1 Manager SE TruckEdition truck shop management software adds the capability to access select shop reports from the cloud.
March 24, 2021
Each year, Heavy Duty Trucking selects their Top 20 Products based on innovation, ability to address important industry issues and their potential to improve a fleet’s bottom ...
March 16, 2021
Congrats + Thanks Snow Much Fun
Mitchell 1 recently concluded its newest Facebook sweepstakes, which named a winner of a $25 Amazon gift card every day from Feb. 1 to Feb. 25
March 8, 2021

Videos

Introducing 'Job View', a Game-Changing Feature in Manager SE
In this video, Mitchell 1 demonstrates the Job View feature for Manager SE.
March 28, 2025
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In this video, Mitchell 1 shares its latest Advanced Interactive Wiring Diagrams update.
Nov. 14, 2022
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PTEN editor, Sara Scullin, sits down with Marcus Mackell, product marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the SocialCRM.
Dec. 2, 2020
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PTEN editor, Sara Scullin, sits down with Gary Hixson, marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the ProDemand.
Nov. 23, 2020
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In this video, Mitchell introduces the LocalSearch feature for SocialCRM.
April 16, 2018
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In this video, Mitchell 1 introduces the 1Search Plus feature of ProDemand.
April 9, 2018
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This video shows an overview of Manager SE with the medium and heavy duty truck models.
April 4, 2017
VIDEO: Mitchell 1 Manager SE Demo
A quick overview of the program's workflow.
June 6, 2016
VIDEO: Mitchell 1 Manager SE Workflow Review - part 3
A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
June 6, 2016
VIDEO: Mitchell 1 Manager SE Workflow Review - part 2
A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
June 6, 2016

Resources

Sponsored
Even basic repairs run the risk of interference with advanced driver assistance systems. As an improper repair can be deadly, it is critical to understand how to work with and...
Oct. 4, 2021
ADAS - a suite of safety systems that will save lives and reduce injuries. That is, if they work properly. Did you know that many of the routine services you perform can impact...
May 14, 2021
Dreamstime L 163647111
Sponsored
In this Ask the Expert, Marcus Mackell, product marketing manager at Mitchell 1 SocialCRM, shares guidelines and best practices for how to effectively use new technologies to ...
May 3, 2021
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Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
Aug. 6, 2020
The technology that goes into caring for cars and managing auto repair shops has featured many innovations.
Aug. 8, 2017

Blogs

Suretrack image 54b67bc058d60
This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2005 GMC Sierra 2500 HD.
Jan. 14, 2015
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This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2000 Oldsmobile Silhouette.
Dec. 12, 2014
Pten Halloween Shop Mitchell1 Revised
Read how one technician came across a 'haunted' vehicle where windows rolled up on their own, and doors automatically locked.
Oct. 29, 2013
Mitchell1 Sure Track Verus Techs
Stumped on a diagnosis? Get a sneak peek at how the Mitchell 1 SureTrack community works, and how it can help you with future fixes.
Oct. 7, 2013
Common Replaced Parts Nissan Throttle Body Pten
One customer had issues with vibrations while accelerating a 2005 Nissan Sentra. Learn how one tech determined it was an erratic throttle position signal.
Aug. 27, 2013
Common Replaced Parts Pten
This tech used the Mitchell 1 SureTrack resource to determine a MAF issue on a 2002 Nissan Xterra.
Aug. 1, 2013

News

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The new feature keeps supporting files organized with appropriate repair order details.
Aug. 3, 2026
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The Online Scheduler aims to help shows maximize on every appointment with features like Pricing for Services and Suggestions for Recommended Services.
July 9, 2026
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QuickSpecs, integrated with 1Search Plus navigation displays only info directly related to the search entered by the user.
June 15, 2026
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In addition to the scheduling feature, users will be able to recover incomplete appointment bookings and more.
May 26, 2026
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OneFlow Estimator, powered by Snap-on Digital Engine, generates fast, VIN-specific, customer-ready estimates.
April 14, 2026
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This latest product integrates directly with Mitchell 1's Manager SE shop management system.
March 18, 2026
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Mitchell 1 will be unveiling its latest feature enhancements to the company's shop management solutions including Manager SE, Job View, and more.
Oct. 24, 2025
Photo courtesy of Mitchell 1
View Motor Relay Signal.
This bulletin applies to 2017 Subaru Impreza and 2015-2017 WRX and WRX STI vehicles.
Sept. 9, 2025
Photo courtesy of Mitchell 1
SocialCRM
This feature allows shops to analyze and respond to customer feedback from major review platforms.
Aug. 12, 2025
Photo courtesy of Mitchell 1
The upgraded propeller shaft now features a flange that prevents the buildup of water/debris.
This bulletin applies to 2013-2022 Subaru Crosstrek and 2018-2022 Forester vehicles.
July 15, 2025

Articles

Mitchell 1
Example of 3-way valve.
This bulletin details the inspection and replacement procedures for the high voltage battery cooling system's 3-way valve in certain 2025 Kia EV6 models built between August 21...
Aug. 11, 2026
Mazda
mazda
This bulletin addresses a software issue in Mazda CX-50 vehicles causing check engine lights and power loss after cold starts or at high altitudes. Reprogramming the PCM with ...
Aug. 11, 2026
Mitchell 1
The O2 sensor new Denso part number is printed on the sensor body.
This bulletin details the availability of new oxygen sensors for various Subaru models from 2017 to 2024, designed to address specific diagnostic trouble codes and enhance vehicle...
Aug. 11, 2026
Hyundai
hyundai
Hyundai Venue vehicles may display an incorrect engine oil level warning due to sensor circuit issues. The recommended procedure involves checking the oil level and reprogramming...
Aug. 11, 2026
Mazda
swirl
This bulletin details a software update for 2024-2025 Mazda vehicles, including CX-30, CX-5, CX-50, and Mazda3, to fix a check engine light caused by swirl control valve overheating...
Aug. 11, 2026
GM
chevy
This bulletin addresses calibration issues in the K160 brake system control module for 2025-2026 Chevy Trax vehicles built between May 12 and December 5, 2025, preventing false...
Aug. 4, 2026
Ford
ford
This bulletin details procedures for correcting an illuminated MIL and specific DTCs in 2024-2025 Ford Ranger vehicles built before March 17, 2025, including PCM reprogramming...
Aug. 4, 2026
Stellantis
dodge
This guide addresses the software update process for the Power Liftgate Module (PLGM) in 2023 Dodge Hornet vehicles experiencing electrical fault codes B1004-01 and B1014-64, ...
Aug. 4, 2026
GM
cad
Some 2023-2024 Cadillac LYRIQ owners experience shudder and vibration when carrying multiple passengers or heavy loads, caused by rear half shaft geometry issues. Cadillac recommends...
Aug. 4, 2026
Lincoln
lincoln
Certain 2020-2022 Lincoln Corsair models may experience slow or spit-back refueling due to a design flaw in the fuel tank filler pipe, requiring a replacement with an updated ...
Aug. 4, 2026

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Additional content from Mitchell 1

Mercedes-Benz
benz
This bulletin addresses a charging error in 2023 Mercedes-Benz models 206 and 223, caused by software issues in the AC charger control unit, especially during time-delayed charging...
July 28, 2026
Subaru
subaru
This bulletin explains how DTC P0606 can be set in Subaru models with 2.0L or 2.4L DIT engines, especially after battery disconnection or ECM replacement, and provides procedures...
July 28, 2026
JLR
jag
The bulletin provides a detailed procedure for diagnosing and repairing a software fault affecting power steering in certain Jaguar models. It emphasizes the importance of running...
July 28, 2026
Hyundai
hyundai
This guide details the diagnostic process for Hyundai Ioniq 5 and 6 models experiencing 'Power is limited' warnings, focusing on EOP operation and DTC P0A2F troubleshooting.
July 28, 2026
Mazda
mazda
This guide details the necessary software updates and learning cycle procedures to eliminate idle noise caused by the high pressure fuel pump in certain Mazda CX-90 models built...
July 28, 2026
Chevy
chevy
This bulletin applies to 2023-2026 Chevy Equinox vehicles equipped with a 1.5L engine. Customers may notice a surge, misfire, chuggle, hesitation at tip-in acceleration. DTCs ...
July 21, 2026
GM
buick
This bulletin applies to 2025-2026 Buick Encore GX and Envista vehicles. The MIL may be on, with DTC P0690 (engine control ignition relay feedback circuit high voltage) and/or...
July 21, 2026
Mitchell 1
Example of the ASBS label and Julian date code location.
This bulletin applies to 2023 Jeep Gladiator and 2024 Wrangler vehicles built on or after May 15, 2023 and on or before June 30, 2023, equipped with the front disconnecting stabilizer...
July 21, 2026
RAM
ram
This bulletin addresses a pop noise from speakers in 2022-2023 RAM 1500, 2500, and 3500 trucks with specific audio and display systems, caused by ANC software issues. Reprogramming...
July 21, 2026
Subaru
subaru
This bulletin explains how DTC P0606 may be set in Subaru models with 2.0L or 2.4L DIT engines, especially after battery disconnection or ECM replacement, and provides procedures...
July 14, 2026
Mazda
mazda
To fix engine noise concerns, technicians should reprogram the vehicle's control modules, clear DTCs, and perform a series of engine and shift range learning cycles as outlined...
July 14, 2026
Hyundai
hyundai
This guide details the diagnostic process for Hyundai Ioniq 5 and 6 vehicles experiencing 'Power is limited' warnings, focusing on EOP operation checks using GDS tools and procedures...
July 14, 2026