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    • Mitchell 1

    San Diego, CA 92127

    COMPANY OVERVIEW

    About Mitchell 1

    Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for over 95 years. The Mitchell 1 family of products includes a complete line of integrated auto, medium and heavy truck online repair information designed to improve productivity and profitability.

    Contact

    16067 Babcox St.
    San Diego, CA 92127
    https://mitchell1.com
    888-724-6742

    More Info on Mitchell 1

    Mitchell Logo 350x116 5f2b7b691c06c

    Since 1918, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry. Our comprehensive software products and services deliver end-to-end process efficiency that helps automotive and commercial truck service professionals diagnose and repair vehicles quickly, efficiently manage shop operations, and acquire and retain customers.

    Products & Press Releases

    Photo courtesy of Mitchell 1
    2024 Emission Control Application Guide
    Shop Management and Point of Sale

    2024 Emission Control Application Guide

    Oct. 9, 2023
    The Mitchell 1 2024 Emission Control Application Guide is a resource for shops that do emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
    Photo courtesy of Mitchell 1
    Shop Management and Point of Sale

    Google Optimization Suite

    June 26, 2023
    Google Optimization Suite from Mitchell 1, available exclusively through Mitchell 1's SocialCRM | LocalSearch services, offers drastically simplified online and digital marketing...
    Mitchell 1 2023 Emission Control Application Guide
    Shop Management and Point of Sale

    2023 Emission Control Application Guide

    Dec. 12, 2022
    The Mitchell 1 2023 Emission Control Application Guide is a resource for any shop that does emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
    Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update
    Diagnostic Test Equipment

    ProDemand Advanced Interactive Wiring Diagrams Update

    Nov. 16, 2022
    The latest Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update now includes a wire-to-wire feature, saving technicians time as they navigate electrical issues on ...
    Manager SE Software Release
    Shop Management and Point of Sale

    Manager SE Software Release

    Nov. 14, 2022
    The latest software release of the Mitchell 1 Manager SE includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line...
    Mitchell 1 - Ben Johnson Tool Tech
    Industry News

    Repair shop owners discuss recent industry trends during ToolTech 2022

    May 18, 2022
    The 75th-anniversary event brought together thought leaders in the automotive repair industry to discuss current trends and how suppliers can best serve the repair community.
    Mitchell 1 Logo 2 28 22
    Company/Association News

    Mitchell 1’s SocialCRM now includes AAA Approved Auto Repair consumer surveys

    March 1, 2022
    Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner...
    Mitchell 1 Logo
    Company/Association News

    Mitchell 1 names “Thank You Thursdays” sweepstakes winners

    Dec. 21, 2021
    Contest named a winner of a $100 gift card on its Facebook page each Thursday for 11 weeks
    Ecat 2022 Front Cover Vol 1 (002)
    Shop Management and Point of Sale

    2022 Emission Control Application Guide

    Dec. 10, 2021
    The Mitchell 1 2022 Emission Control Application Guide is a source for auto repair shops that do smog testing. The guide is for domestic and import cars, light trucks, vans (diesel...
    Mitchell 1 Manager Se Time Manager
    Shop Management and Point of Sale

    Manager SE Time Manager Update

    Dec. 1, 2021
    The Mitchell 1 Manager SE shop management software now includes new Time Manager features that automatically generate productivity statistics for auto repair shops based on actual...

    Articles & News

    Photo courtesy of Mazda
    TSBs

    Fixing Mazda braking errors

    July 25, 2024
    This bulletin applies to 2020-2021 Mazda CX-30 vehicles built before Jan. 19, 2021, 2019-2021 Mazda3 (Japan built) produced before Dec. 25, 2020, and 2019-2021 Mazda3 (Mexico ...
    Photo courtesy of Toyota
    TSBs

    Correcting Toyota fuel pump condition

    July 25, 2024
    Some 2018-2019 Toyota Highlander Hybrid (HV) vehicles may exhibit a MIL on with DTC P107B (fuel rail pressure sensor B circuit range/performance).
    Photo courtesy of Mitchell 1
    TSBs

    Quieting Audi axle noise

    July 25, 2024
    This bulletin applies to 2018-2024 Audi A3, S3 and RS 3 vehicles, 2018 A3 Sportback etron, 2018-2019 A3 Cabriolet and 2019-2024 Q3 vehicles.
    Photo courtesy of BMW
    TSBs

    Recognizing BMW key fob

    July 25, 2024
    This bulletin applies to 2020 -2022 BMW vehicles. A Check Control message (CCM) may display a “Vehicle key missing” warning after the engine starts.
    Photo courtesy of Honda
    TSBs

    Updating Honda oil pressure reading

    July 25, 2024
    This bulletin applies to 2017-2018 Honda CR-V, 2016-2018 Civic with 1.5L engine and CVT, and 2018-2019 Accord vehicles with CRV.
    Photo courtesy of Chevrolet
    TSBs

    Clearing Chevy codes

    July 22, 2024
    Owners of a 2019-2020 Chevy Trax vehicle may comment on a check engine light and Service Power Steering message displayed.
    Photo courtesy of Ford
    TSBs

    Replacing Ford catalytic converter

    July 22, 2024
    Some 2019-2020 Ford Ranger vehicles may exhibit a MIL on with DTC P0420 (catalyst system efficiency) stored in the PCM.
    Photo courtesy of Buick
    TSBs

    Diagnosing Buick driveability concerns

    July 22, 2024
    A 2017-2018 Buick Envision with a 2.5L or 2.0L engine or 2014-2018 Regal with a 2.0L engine may have a MIL on with DTC P2097 but with no driveability concerns.
    Photo courtesy of Mitchell 1
    TSBs

    Verifying correct Chrysler belt

    July 22, 2024
    This bulletin applies to 2017 Chrysler 300 vehicles built on or after May 12, 2017, and on or before May 17, 2017, and equipped with a 3.6L V6.
    Photo courtesy of Jeep
    TSBs

    Correcting Jeep wandering condition

    July 22, 2024
    This bulletin applies to 208-2019 Jeep Wrangler vehicles built on or after Oct. 15, 2017, and on or before Jan. 22, 2019.

    Videos & Resources

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    Product Demos

    Video: ProDemand Advanced Interactive Wiring Diagrams Update

    Nov. 14, 2022
    In this video, Mitchell 1 shares its latest Advanced Interactive Wiring Diagrams update.
    Dreamstime L 163647111
    Whitepapers

    Ask the Expert: Changing Customer Communications

    May 3, 2021
    In this Ask the Expert, Marcus Mackell, product marketing manager at Mitchell 1 SocialCRM, shares guidelines and best practices for how to effectively use new technologies to ...
    1
    Service Repair

    PTEN Innovation Award winner: Mitchell 1 SocialCRM

    Dec. 2, 2020
    PTEN editor, Sara Scullin, sits down with Marcus Mackell, product marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the SocialCRM.
    2
    Diagnostics and Drivability

    PTEN Innovation Award winner: Mitchell 1 ProDemand

    Nov. 23, 2020
    PTEN editor, Sara Scullin, sits down with Gary Hixson, marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the ProDemand.
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    Whitepapers

    Prepare vehicles and your shop for ADAS calibration

    Aug. 6, 2020
    Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
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    Service Repair

    VIDEO: SocialCRM - Introducing LocalSearch

    April 16, 2018
    In this video, Mitchell introduces the LocalSearch feature for SocialCRM.
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    Service Repair

    VIDEO: ProDemand - Introducing 1Search Plus

    April 9, 2018
    In this video, Mitchell 1 introduces the 1Search Plus feature of ProDemand.

    Request More Information

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    All content from Mitchell 1

    Photo courtesy of BMW
    TSBs

    Mending BMW run rough condition

    July 15, 2024
    This bulletin applies to 2018 BMW 2 Series Coupe/Convertible, 3 Series Sedan/Sports Wagon/Gran Turismo, 4 Series Coupe/Convertible/Gran Coupe, X3 Sports Activity Vehicle, 7 Series...
    Photo courtesy of Tesla
    TSBs

    Updating Tesla steering assist

    July 15, 2024
    This bulletin applies to 2017-2021 Tesla Model S and Model X vehicles. Certain vehicles may require a firmware update to address a possible reduction or loss of power steering...
    Photo courtesy of Mitchell 1
    TSBs

    Replacing Genesis fuel pump control module

    July 15, 2024
    This bulletin applies to 2019-2020 Genesis G80 vehicles. The technician may find DTC U0109/U010100 (communication error/lost communication with fuel pump control module FPCM) ...
    Photo courtesy of Mitchell 1
    TSBs

    Reminder for Mercedes-Benz

    July 15, 2024
    Mercedes-Benz reminds technicians that when installing front or rear brake discs, excessive scaling/corrosion which may have developed on the axle hub should be removed.
    Photo courtesy of Mitchell 1
    TSBs

    Fixing Mazda smart city braking

    July 15, 2024
    This bulletin applies to all Mazda vehicles equipped with smart city brake support (SCBS).
    Photo courtesy of Mitchell 1
    TSBs

    Quieting Chevy rattling noise

    July 9, 2024
    This bulletin applies to 2019-2024 Chevy Blazer and 2018-2023 Traverse vehicles. A rattle or clunk noise may be heard coming from the front of the vehicle.
    Photo courtesy of Ford
    TSBs

    Do not replace Ford PCM

    July 9, 2024
    Some 2016-2019 Ford Transit vehicles equipped with a 3.2L diesel engine may indicate a blank PCM when connected to the Ford diagnostic scan tool. Do not replace the PCM.
    Photo courtesy of GMC
    TSBs

    Mending GMC low voltage condition

    July 9, 2024
    This bulletin applies to 2017-2018 GMC Sierra and 2019-2021 Sierra 2500HD/3500HD trucks equipped with an L5P turbocharged diesel engine.
    Photo courtesy of Mitchell 1
    TSBs

    Correcting Lincoln braking software

    July 9, 2024
    Some 2020-2021 Lincoln Aviator hybrid vehicles may exhibit a brake pedal pulsation or vibration when brakes are applied.
    Photo courtesy of Mitchell 1
    TSBs

    Replacing Jeep Adaptive Cruise Control Module

    July 9, 2024
    This bulletin applies to 2017 Jeep Compass vehicles built on or after March 20, 2017, and on or before June 14, 2017.
    Photo courtesy of Mitchell 1
    TSBs

    Fixing Toyota fuel cap condition

    July 1, 2024
    Some 2017-2018 Toyota Tundra trucks may exhibit a “no click” or a “no spring return” condition from the fuel cap when fully seated and sealed.
    Photo courtesy of Mitchell 1
    TSBs

    Installing room fuse 15A to Mazda

    July 1, 2024
    You may experience a 2013-2021 Mazda CX-5, 2016-2021 CX-3, 2014-2021 Mazda6, 2016-2021 MX-5, 2014-2018 Mazda3 or 2016-2021 CX-9 vehicle with the check engine light on and DTC ...
    Photo courtesy of Mitchell 1
    TSBs

    Verify correct tool for Nissan Altima

    July 1, 2024
    This bulletin applies to 2019-2023 Nissan Altima, 2018-2023 LEAF, 2022-2023 Pathfinder, 2021-2023 Rogue and 2020-2023 Sentra vehicles.
    Subaru
    TSBs

    Completing Subaru self-shutoff procedure

    July 1, 2024
    This bulletin applies to all 2020 Subaru models equipped with a 2.0 or 2.4L DIT (turbo) engine.
    Photo courtesy of Mitchell 1
    TSBs

    Replacing BMW stabilizer link

    July 1, 2024
    This bulletin applies to 2020 BMW X2 Sports Activity Group, 2 Series Gran Coupe and X1 Sports Activity Vehicle models.
    Photo courtesy of Mitchell 1
    TSBs

    Cooling Chrysler air conditioning

    June 24, 2024
    This bulletin applies to 2017 Chrysler Pacifica vehicles built on or after March 10, 2016, and on or before July 18, 2016, and equipped with Rear Air Conditioning.
    Photo courtesy of Chevrolet
    TSBs

    Re-saturating Chevy DEF pump filter

    June 24, 2024
    This bulletin applies to 2019-2020 Chevy Silverado 1500/2500/3500/4500/5500/6500 and LD vehicles equipped with a diesel engine.
    Photo courtesy of Ford
    TSBs

    Installing new flange nut on Ford

    June 24, 2024
    Some 2015-2019 Ford Mustang GT350/GT350R vehicles may exhibit a hesitation or surge with no DTCs present.
    Photo courtesy of GMC
    TSBs

    Confirming GMC computer connection

    June 24, 2024
    Some owners of 2020-2021 GMC Sierra 2500HD/3500HD vehicles may comment about a false traction control or stability event during slow speed sharp turns and hearing a buzzing noise...
    Photo courtesy of Lincoln
    TSBs

    Replacing Lincoln fuel tank

    June 24, 2024
    Some 2020 Lincoln Corsair vehicles equipped with a 1.5L/2.0L/2.3L EcoBoost engine and built on or before Nov. 15, 2019, may exhibit a fuel gauge that does not move and/or DTC ...
    Photo courtesy of Jaguar
    TSBs

    Quieting Jaguar noisy cooling fan

    June 18, 2024
    This bulletin applies to 2019 and later Jaguar E-Pace, F-Pace, F-Type, XE and XF vehicles equipped with a 2.0L engine.
    Photo courtesy of Acura
    TSBs

    Updating Acura EP control unit software

    June 18, 2024
    After driving in reverse and steering in a 2014-2015 Acura MDX, the owner may hear a buzz or grunt after shifting from reverse to drive while turning the steering wheel.
    Photo courtesy of Mitchell 1
    TSBs

    Stopping Mitsubishi EVAP leak

    June 18, 2024
    This bulletin applies to 2018-2019 Mitsubishi Eclipse Cross vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Correcting BMW programming glitch

    June 18, 2024
    This bulletin applies to 2018 BMW vehicles. After programming the head unit (HU-H2), activating the FSC Enabling Codes repeatedly fails.
    Photo courtesy of Mitchell 1
    TSBs

    Reminder on Subaru Forester battery sensor

    June 18, 2024
    This bulletin applies to 2019 Subaru Forester vehicles. There have been several cases involving damaged or deformed battery sensors.
    Photo courtesy of Mitchell 1
    TSBs

    Inspecting Jeep for water intrusion

    June 11, 2024
    This bulletin applies to inspecting for water intrusion at the electronic limited slip differential (ELSD) connectors on 2018 Jeep Grand Cherokee vehicles (built on or before ...
    Photo courtesy of Cadillac
    TSBs

    Reminder on Cadillac trim height

    June 11, 2024
    Some owners of 2013-2019 Cadillac XTS vehicles may comment that their vehicle is sitting low after being parked for several days or more.
    Photo courtesy of Ford
    TSBs

    Replacing Ford VCT units

    June 11, 2024
    Some 2017-2020 Ford F-150 trucks equipped with a 3.5L EcoBoost turbo engine and built on or before Oct. 31, 2019, may exhibit a ticking/tapping or rattle type noise.
    Photo courtesy of Chevrolet
    TSBs

    Getting rid of unwanted Chevy message

    June 11, 2024
    Some owners of 2007-2013 Chevy Avalanche, 2007-2023 Silverado, 2007-2023 Suburban and Tahoe vehicles may comment on an unwanted Stability Activation and/or a Service Stability...
    Photo courtesy of Dodge
    TSBs

    Stopping Dodge Charger leak

    June 11, 2024
    This bulletin applies to 2014-2020 Dodge Charger Pursuit law enforcement vehicles equipped with the Performance Handling Group.
    Photo courtesy of Mitchell 1
    TSBs

    Reseating Subaru loose connector

    June 4, 2024
    This bulletin applies to 2019 Subaru Forester vehicles. A small number of field reports have been received with a concern involving DMS (drive monitoring system) being inoperative...
    Photo courtesy of Mitchell 1
    TSBs

    Inspecting BMW flex disc cracks

    June 4, 2024
    This bulletin applies to all BMW models. When performing a routine underbody inspection, the flexible disc located at the front, rear or at both ends of the propeller shaft may...
    Photo courtesy of Mini Cooper
    TSBs

    Mending Mini Cooper software error

    June 4, 2024
    This bulletin applies to 2017-2019 Mini Cooper SE Countryman ALL4 vehicles produced from March 3, 2017, to March 1, 2019.
    Photo courtesy of Mitchell 1
    TSBs

    Protecting Audi brake shield

    June 4, 2024
    This bulletin applies to 2015-2019, 2022-2023 Audi A3 and S3 vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Reducing contamination in Mazda engine oil

    June 4, 2024
    Some 2018-2020 Mazda CX-5, Mazda6 and Mazda3 vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory.
    Photo courtesy of Lincoln
    TSBs

    Updating Lincoln Nautilus

    May 28, 2024
    Some 2019 Lincoln Nautilus vehicles equipped with a 2.0L EcoBoost engine and built on or before Jan. 23, 2019, may exhibit a MIL on with DTCs P0128, P0217, P02EE, P02F0, P02F1...
    Photo courtesy of Mitchell 1
    TSBs

    Verifying Chevy missing tabs

    May 28, 2024
    This bulletin applies to 2011-2019 Chevy Volt.
    Photo courtesy of Buick
    TSBs

    Replacing Buick lower arm bushings

    May 28, 2024
    This bulletin applies to 2016-2020 Buick Envision vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Shutting off GMC brake lights

    May 28, 2024
    Certain 2017 GMC Acadia vehicles may have a brake pedal position sensor (BPPS) flag bracket which allows too much rotation, causing the BPPS sensor to indicate that the brake ...
    Photo courtesy of Ford
    TSBs

    Heating up Ford seat

    May 28, 2024
    Some 2016-2019 Ford Explorer vehicles may exhibit a heated lower front seat cushion that does not operate properly after turning the ignition on after a remote start event.
    Photo courtesy of Mitchell 1
    TSBs

    Updating Hyundai thermostat

    May 21, 2024
    This bulletin applies to 2017-2019 Hyundai Ioniq HEV/PHEV (hybrid/plug-in hybrid) vehicles equipped with 1.6L engine.
    Photo courtesy of Mazda
    TSBs

    Quieting Mazda tapping noise

    May 21, 2024
    Some owners of 2016-2022 Mazda CX-3, 2013-2022 CX-5 and 2017-2018 Mazda3 vehicles may complain about a tapping/knocking noise coming from the rear seat area after a fuel fill....
    Photo courtesy of Mitchell 1
    TSBs

    Upgrading Porsche parking brake shoes

    May 21, 2024
    This bulletin applies to 2017-2018 Porsche Boxster vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Checking Volvo axle seal ring

    May 21, 2024
    This bulletin applies to all 2007-2018 Type 1XX Volvo models.
    Photo courtesy of Mitchell 1
    TSBs

    Replacing Acura starter relay

    May 21, 2024
    This bulletin applies to 2015-2020 Acura TLX vehicles equipped with a V6 engine and AWD.
    Photo courtesy of GMC
    TSBs

    Activating GMC exhaust brake

    May 7, 2024
    This bulletin applies to 2020 GMC Sierra trucks equipped with a 6.6L L5P engine.
    Photo courtesy of Chevrolet
    TSBs

    Mending Corvette lift system

    May 7, 2024
    Some owners of 2020-2022 Chevy Corvette vehicles equipped with the Front Suspension Lift System (RPO E60) may comment on a Service Front Lift System message displayed in the DIC...
    Photo credit Mitchell 1
    TSBs

    Seating Chrysler exhaust pipe correctly

    May 7, 2024
    This bulletin applies to 2017 Chrysler Pacifica vehicles built on or after Oct. 31, 2016, or on or before Nov. 1, 2016.
    Photo courtesy of Mitchell 1
    TSBs

    Reprogramming Jeep shift module

    May 7, 2024
    This bulletin applies to 2017-2021 Jeep Compass vehicles.
    Photo courtesy of Ford
    TSBs

    Replacing Ford catalytic converter

    May 7, 2024
    Some 2013-2018 Ford Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (Ti-VCT) engine may exhibit a MIL on with DTC P0420 and/...