Mitchell 1

Poway, CA 92064

COMPANY OVERVIEW

About Mitchell 1

Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for over 95 years. The Mitchell 1 family of products includes a complete line of integrated auto, medium and heavy truck online repair information designed to improve productivity and profitability.

Contact

14145 Danielson St.
Poway, CA 92064
https://mitchell1.com
888.490.3526
888-724-6742
858-391-5266

More Info on Mitchell 1

Mitchell Logo 350x116

Since 1918, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry. Our comprehensive software products and services deliver end-to-end process efficiency that helps automotive and commercial truck service professionals diagnose and repair vehicles quickly, efficiently manage shop operations, and acquire and retain customer.

Products & Press Releases

Photo courtesy of Mitchell 1
2024 Emission Control Application Guide
Shop Management and Point of Sale

2024 Emission Control Application Guide

Oct. 9, 2023
The Mitchell 1 2024 Emission Control Application Guide is a resource for shops that do emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
Mitchell 1 2023 Emission Control Application Guide
Shop Management and Point of Sale

2023 Emission Control Application Guide

Dec. 12, 2022
The Mitchell 1 2023 Emission Control Application Guide is a resource for any shop that does emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update
Diagnostic Test Equipment

ProDemand Advanced Interactive Wiring Diagrams Update

Nov. 16, 2022
The latest Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update now includes a wire-to-wire feature, saving technicians time as they navigate electrical issues on ...
Manager SE Software Release
Shop Management and Point of Sale

Manager SE Software Release

Nov. 14, 2022
The latest software release of the Mitchell 1 Manager SE includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line...
Mitchell 1 - Ben Johnson Tool Tech
Industry News

Repair shop owners discuss recent industry trends during ToolTech 2022

May 18, 2022
The 75th-anniversary event brought together thought leaders in the automotive repair industry to discuss current trends and how suppliers can best serve the repair community.
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Company/Association News

Mitchell 1’s SocialCRM now includes AAA Approved Auto Repair consumer surveys

March 1, 2022
Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner...
Mitchell 1 Logo
Company/Association News

Mitchell 1 names “Thank You Thursdays” sweepstakes winners

Dec. 21, 2021
Contest named a winner of a $100 gift card on its Facebook page each Thursday for 11 weeks
Ecat 2022 Front Cover Vol 1 (002)
Shop Management and Point of Sale

2022 Emission Control Application Guide

Dec. 10, 2021
The Mitchell 1 2022 Emission Control Application Guide is a source for auto repair shops that do smog testing. The guide is for domestic and import cars, light trucks, vans (diesel...
Mitchell 1 Manager Se Time Manager
Shop Management and Point of Sale

Manager SE Time Manager Update

Dec. 1, 2021
The Mitchell 1 Manager SE shop management software now includes new Time Manager features that automatically generate productivity statistics for auto repair shops based on actual...
Pro Demand Interactive Wiring Diagram Camshaft Position Sensor
Diagnostic Test Equipment

ProDemand Advanced Interactive Wiring Diagrams Update

Nov. 9, 2021
The Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update further integrates diagrams with related information assets provided in ProDemand repair information software...

Articles & News

Photo courtesy of Mitchell 1
TSBs

Checking Honda electric battery

April 9, 2024
The 2017 Honda Clarity Electric vehicle features a lithium-ion battery with an eight-year or 100,000-mile warranty.
Photo courtesy of Infiniti
TSBs

Revising Infiniti diagnosis

April 9, 2024
This bulletin applies to 2017-2019 Infiniti Q50, Q60, QX60 and QX80 vehicles.
Photo courtesy of Toyota
TSBs

Recalibrating Toyota Camry

April 9, 2024
Some 2018 Toyota Camry HV vehicles may have a MIL on with DTC P261093 (ECM/PCM engine off timer performance no operation).
Photo courtesy of Alfa Romeo
TSBs

Quieting Alfa Romeo clicking noise

April 9, 2024
This bulletin applies to 2015 Alfa Romeo 4C Spider vehicles built on or before July 10, 2015.
Photo courtesy of Mitchell 1
TSBs

Identifying correct Bosch part numbers

April 9, 2024
The current version of the ETK may incorporate multiple part number errors for the Bosch-type fuel injectors for a number of BMW vehicles.
Photo courtesy of Mitchell 1
TSBs

Replacing Chevy generator

April 1, 2024
This bulletin applies to 2018-2023 Chevy Express and GMC Savana vehicles equipped with a 4.3L LV1 or 6.6L L8T engine.
Photo courtesy of Ford
TSBs

Reprogramming Ford F-150

April 1, 2024
Some 2019-2020 Ford F-150 trucks equipped with a 5.0L flex fuel engine may exhibit an illuminated MIL with DTC P0171, P0172, P0174 and/or P0175.
Photo courtesy of Mitchell 1
TSBs

Verifying Cadillac fuel injector

April 1, 2024
This bulletin applies to 2014-2020 Cadillac vehicles.
Photo courtesy of Mitchell 1
TSBs

Correcting Jeep coil spring

April 1, 2024
A knock or clunk may be heard at the left front suspension on a 2019 Jeep Cherokee.
Photo courtesy of Mitchell 1
TSBs

Fixing Buick EVAP canister

April 1, 2024
A customer’s 2017-2018 Buick LaCrosse may have the SES light on.

Videos & Resources

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Product Demos

Video: ProDemand Advanced Interactive Wiring Diagrams Update

Nov. 14, 2022
In this video, Mitchell 1 shares its latest Advanced Interactive Wiring Diagrams update.
Whitepapers

FAQ: Working Safely with ADAS

Oct. 4, 2021
Even basic repairs run the risk of interference with advanced driver assistance systems. As an improper repair can be deadly, it is critical to understand how to work with and...
Video Network

Are You Sure You're Not Doing ADAS Work?

May 14, 2021
ADAS - a suite of safety systems that will save lives and reduce injuries. That is, if they work properly. Did you know that many of the routine services you perform can impact...
Dreamstime L 163647111
Whitepapers

Ask the Expert: Changing Customer Communications

May 3, 2021
In this Ask the Expert, Marcus Mackell, product marketing manager at Mitchell 1 SocialCRM, shares guidelines and best practices for how to effectively use new technologies to ...
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Service Repair

PTEN Innovation Award winner: Mitchell 1 SocialCRM

Dec. 2, 2020
PTEN editor, Sara Scullin, sits down with Marcus Mackell, product marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the SocialCRM.
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Diagnostics and Drivability

PTEN Innovation Award winner: Mitchell 1 ProDemand

Nov. 23, 2020
PTEN editor, Sara Scullin, sits down with Gary Hixson, marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the ProDemand.
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Whitepapers

Prepare vehicles and your shop for ADAS calibration

Aug. 6, 2020
Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
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Service Repair

VIDEO: SocialCRM - Introducing LocalSearch

April 16, 2018
In this video, Mitchell introduces the LocalSearch feature for SocialCRM.
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Service Repair

VIDEO: ProDemand - Introducing 1Search Plus

April 9, 2018
In this video, Mitchell 1 introduces the 1Search Plus feature of ProDemand.
Home

Incorporating Mobile Platforms into an Auto Repair Shop Workflow

Aug. 8, 2017
The technology that goes into caring for cars and managing auto repair shops has featured many innovations.

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All content from Mitchell 1

Photo courtesy of Mitchell 1
TSBs

Replacing Audi oxygen sensor

March 26, 2024
This bulletin applies to 2013-2018 Audi A8, S6, S7, S8, RS 6, and 2014-2018 RS 7 vehicles equipped with a 4.0L engine.
Photo courtesy of Mitchell 1
TSBs

Flushing Honda ATF

March 26, 2024
This bulletin applies to 2017-2019 Honda Ridgeline vehicles.
Photo courtesy of Mazda
TSBs

Stopping Mazda3 shift shock

March 26, 2024
This bulletin applies to 2017-2018 Mazda3 vehicles.
Photo courtesy of Mitchell 1
TSBs

Completing Kia EV readiness checks

March 26, 2024
This bulletin applies to 2015-2019 Kia Soul EV vehicles. A customer may comment about a no-start condition.
Photo courtesy of Toyota
TSBs

Repairing Toyota misfire

March 26, 2024
Some 2013-2015 Toyota Prius PHV, Prius and 2013-2016 Prius V vehicles may exhibit a vibration due to rough idle and/or tapping noise from the HV transaxle at cold start.
Photo courtesy of General Motors
TSBs

Quieting Chevy squeaking noise

March 14, 2024
This bulletin applies to 2019 Chevy Sierra 1500, 2021 Suburban and 2021 Tahoe vehicles.
Photo courtesy of Chrysler
TSBs

Replacing Jeep Gladiator fuel gauge

March 14, 2024
This bulletin applies to 2020 Jeep Gladiator vehicles equipped with a 3.6L V6 24V VVT engine.
Photo courtesy of Mitchell 1
TSBs

Thawing Ram DEF tank

March 14, 2024
This bulletin applies to 2019-2022 Ram 2500/3500/4500/5500 trucks equipped with a 6.7L Cummins Turbo Diesel engine.
Photo courtesy of Mitchell 1
TSBs

Fixing Ford camera washer leak

March 14, 2024
Some 2015-2020 Ford F-150 (except Raptor) and 2017-2020 F-Super Duty trucks may exhibit a washer fluid leak at the front camera washer jet when not in use.
Photo courtesy of Lincoln
TSBs

Updating Lincoln Nautilus

March 14, 2024
This bulletin applies to some 2019 Lincoln Nautilus vehicles equipped with a 2.0L EcoBoost engine.
Photo courtesy of Volvo
TSBs

Upgrading Volvo engine management software

March 11, 2024
This bulletin applies to 2016-2018 Volvo XC60/XC90, 2017 S90, 2017- 2018 V90/V90CC and 2018 S90 vehicles.
Photo courtesy of Mitchell 1
TSBs

Replacing EPS gearbox

March 11, 2024
This bulletin announces the availability of a new electronic power steering (EPS) gearbox assembly.
Photo courtesy of Toyota
TSBs

Addressing Toyota surging condition

March 11, 2024
Some 2016-2018 Toyota Tacoma vehicles may exhibit a surge feeling when traveling between 40 and 50 mph.
Photo courtesy of Audi
TSBs

Fixing parked Audi problem

March 11, 2024
This bulletin applies to 2018-2021 Audi vehicles.
Photo courtesy of Mitchell 1
TSBs

Preventing BMW electrostatic discharge

March 11, 2024
This bulletin applies to 2017 and later BMW M5 sedan, M6 GranCoupe, M6 convertible and M6 Coupe vehicles.
Photo courtesy of Mitchell 1
TSBs

Silencing Dodge brake click

March 5, 2024
This bulletin applies to 2018-2020 Dodge Challenger and Charger vehicles.
Photo courtesy of Buick
TSBs

Fixing Buick vacuum pipe

March 5, 2024
This bulletin applies to 2017-2020 Buick Envision vehicles.
Photo courtesy of Mitchell 1
TSBs

Mending GMC parking brake conditions

March 5, 2024
This bulletin applies to 2018 GMC Acadia vehicles.
Photo Courtesy of Mitchell 1
TSBs

Replacing exhaust camshaft on Chevy

March 5, 2024
This bulletin applies to 2016-2021 Chevy Spark vehicles equipped with a 1.4L LV7 engine.
Photo courtesy of Ford
TSBs

Updating Ford EcoSport software

March 5, 2024
Some 2018-2020 Ford EcoSport vehicles may exhibit a recurring illuminated MIL with DTC P04DB.
Photo courtesy of Jaguar
TSBs

Rectifying Jaguar drive control problem

Feb. 23, 2024
Owners of 2018 Jaguar E-Pace vehicles may report a change of Jaguar drive control to “Comfort Mode” without driver input.
Photo courtesy of Mazda
TSBs

Avoiding Mazda shift shock

Feb. 23, 2024
Some owners of 2016 Mazda CX-9 vehicles may complain about a slight shift shock while accelerating.
Photo courtesy of Toyota
TSBs

Reprogramming Toyota Prius

Feb. 23, 2024
Some 2014-2016 Toyota Prius V vehicles may exhibit a MIL on with DTC P2610.
Photo courtesy of Audi
TSBs

Quieting Audi squeaking noise

Feb. 23, 2024
This bulletin applies to 2016-2018 Audi A6 equipped with the 0CK transmission.
Photo courtesy of Mitchell 1
TSBs

Stopping the Honda Pilot judder

Feb. 23, 2024
This bulletin applies to 2016-2017 Honda Pilot vehicles.
Photo courtesy of Ford
TSBs

Configuring Ford Mustang module properly

Feb. 15, 2024
This bulletin applies to 2010-2014 Ford Mustang ZF S197N and 2015-2019 Mustang ZG S550N vehicles.
Photo courtesy of Mitchell 1
TSBs

Stopping Cadillac vibration problem

Feb. 15, 2024
Owners of 2016-2018 Cadillac XTS vehicles equipped with an LF3 engine may comment that a vibration is felt.
Photo courtesy of Jeep
TSBs

Correcting Jeep barometric pressure sensor reading

Feb. 15, 2024
This bulletin applies to 2018 Jeep Renegade, Cherokee and Compass vehicles equipped with a 2.4L engine.
Photo courtesy of Chevrolet
TSBs

Fixing Chevy premature brake pad wear

Feb. 15, 2024
Some owners of 2019 Chevy Silverado 1500 trucks may notice a quick drop in the brake pad life percentage.
Photo courtesy of Chrysler
TSBs

Unblocking Ram transfer case motor

Feb. 15, 2024
This bulletin applies to 2016-2020 RAM 1500/2500/3500/4500 vehicles equipped with Elec Shift On Demand transfer case.
Photo courtesy of Nissan
TSBs

Fixing Nissan no start problem

Feb. 13, 2024
This bulletin applies to 2014 Nissan Versa Sedan and Versa Note vehicles with crank/no-start issues.
Photo courtesy of Mitchell 1
TSBs

Quieting Toyota squeaking noise

Feb. 13, 2024
Some 2014-2019 Toyota Highlander and Highlander HV vehicles may exhibit a squeaking noise from the rear suspension.
Photo courtesy of Jaguar
TSBs

Releasing Jaguar parking brake

Feb. 13, 2024
Owners of 2018 Jaguar F-PACE, XE or XF vehicles may experience park brake and/or ABS warning messages on the instrument cluster.
Photo courtesy of BMW
TSBs

Updating BMW software

Feb. 13, 2024
This bulletin applies to 2018 BMW F22, F23, F30, F31, F32, F33, F34, F36, G01, G12, G30 and G32 vehicles.
Photo courtesy of Mitchell 1
TSBs

Repairing Mazda smart braking

Feb. 13, 2024
This bulletin applies to 2014-2016 Mazda3/Mazda6, 2016-2017 CX-3/CX-9 and 2014-2016 CX-5 vehicles.
Photo courtesy of Mitchell 1
TSBs

Installing new Jeep striker plate

Feb. 6, 2024
This bulletin applies to 2017-2019 Jeep Compass vehicles equipped with Stop-Start Single VSM system.
Photo courtesy of Mitchell 1
TSBs

Reprogramming Chevy automatic braking system

Feb. 6, 2024
This bulletin applies to 2019 Chevy Blazer vehicles equipped with automatic braking.
Photo courtesy of Mitchell 1
TSBs

Correcting Ford Ranger pinion angle

Feb. 6, 2024
Some 2019-2021 Ford Ranger vehicles may exhibit a shudder/vibration when accelerating from a stop.
Photo Courtesy of Chrysler
TSBs

Replacing Dodge Charger halfshaft

Feb. 6, 2024
This bulletin applies to 2014-2020 Dodge Charger Pursuit vehicles equipped with Performance Handling Group.
Photo Courtesy of Lincoln
TSBs

Quieting Lincoln slosh noise

Feb. 6, 2024
Some 2016-2018 Lincoln MKX vehicles equipped with all-wheel drive may exhibit a slosh noise.
Photo courtesy of Toyota
TSBs

Updating Toyota Prius

Jan. 30, 2024
This bulletin applies to some 2016-2019 Toyota Prius vehicles with a NiMH HV battery.
Photo courtesy of Honda
TSBs

Reprogramming Honda Accord

Jan. 30, 2024
This bulletin applies to 2018-2022 Honda Accord vehicles equipped with a 2.0L engine.
Photo courtesy of BMW
TSBs

Fixing BMW dead battery

Jan. 30, 2024
This bulletin applies to BMW G-series vehicles that experience total battery discharge.
Photo courtesy of Mazda
TSBs

Inspecting Mazda fuel trims

Jan. 30, 2024
Some Mazda CX-5 models have a MIL on with DTC P0171 (fuel trim too lean) and possibly P030X (misfire).
Photo courtesy of Subaru
TSBs

Changing Subaru EPB cord

Jan. 30, 2024
This bulletin applies to 2015-2018 Subaru Legacy, Outback and WRX vehicles.
Photo courtesy of Mitchell 1
TSBs

Draining Chevy wastegate regulator valve

Jan. 23, 2024
This bulletin applies to certain Chevy Cruze, Equinox, Malibu and Trax vehicles.
Photo courtesy of Mitchell 1
TSBs

Inspecting Ford active exhaust system

Jan. 23, 2024
Some 2018-2022 Ford Mustang vehicles may exhibit various concerns with the active exhaust system.
Photo courtesy of Mitchell 1
TSBs

Finding Cadillac missing retaining clip

Jan. 23, 2024
This bulletin applies to 2019 Cadillac XT4 vehicles equipped with a 2.0L turbo engine.
Photo Courtesy of Lincoln
TSBs

Fixing dead Lincoln battery

Jan. 23, 2024
Some 2018 Lincoln Navigator vehicles may exhibit a battery draw resulting in a discharged battery.
Photo Courtesy of Chrysler
TSBs

Reprogramming Ram ASCM software

Jan. 23, 2024
This bulletin applies to reprograming the ASCM on 2019-2022 RAM 2500 and 3500 trucks equipped with auto-level rear air suspension.