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    • Mitchell 1

    Poway, CA 92064

    COMPANY OVERVIEW

    About Mitchell 1

    Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for over 95 years. The Mitchell 1 family of products includes a complete line of integrated auto, medium and heavy truck online repair information designed to improve productivity and profitability.

    Contact

    14145 Danielson St.
    Poway, CA 92064
    https://mitchell1.com
    888.490.3526
    888-724-6742
    858-391-5266

    More Info on Mitchell 1

    Mitchell Logo 350x116

    Since 1918, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry. Our comprehensive software products and services deliver end-to-end process efficiency that helps automotive and commercial truck service professionals diagnose and repair vehicles quickly, efficiently manage shop operations, and acquire and retain customer.

    Products & Press Releases

    Photo courtesy of Mitchell 1
    2024 Emission Control Application Guide
    Shop Management and Point of Sale

    2024 Emission Control Application Guide

    Oct. 9, 2023
    The Mitchell 1 2024 Emission Control Application Guide is a resource for shops that do emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
    Mitchell 1 2023 Emission Control Application Guide
    Shop Management and Point of Sale

    2023 Emission Control Application Guide

    Dec. 12, 2022
    The Mitchell 1 2023 Emission Control Application Guide is a resource for any shop that does emissions testing and/or repair. The guide is for domestic and import cars, light trucks...
    Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update
    Diagnostic Test Equipment

    ProDemand Advanced Interactive Wiring Diagrams Update

    Nov. 16, 2022
    The latest Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update now includes a wire-to-wire feature, saving technicians time as they navigate electrical issues on ...
    Manager SE Software Release
    Shop Management and Point of Sale

    Manager SE Software Release

    Nov. 14, 2022
    The latest software release of the Mitchell 1 Manager SE includes new features designed to help automotive repair shops speed up the repair process and maximize their bottom line...
    Mitchell 1 - Ben Johnson Tool Tech
    Industry News

    Repair shop owners discuss recent industry trends during ToolTech 2022

    May 18, 2022
    The 75th-anniversary event brought together thought leaders in the automotive repair industry to discuss current trends and how suppliers can best serve the repair community.
    Mitchell 1 Logo 2 28 22
    Company/Association News

    Mitchell 1’s SocialCRM now includes AAA Approved Auto Repair consumer surveys

    March 1, 2022
    Mitchell 1’s SocialCRM auto shop marketing service now includes AAA Approved Auto Repair consumer surveys. This feature is part of a new relationship between Mitchell 1 partner...
    Mitchell 1 Logo
    Company/Association News

    Mitchell 1 names “Thank You Thursdays” sweepstakes winners

    Dec. 21, 2021
    Contest named a winner of a $100 gift card on its Facebook page each Thursday for 11 weeks
    Ecat 2022 Front Cover Vol 1 (002)
    Shop Management and Point of Sale

    2022 Emission Control Application Guide

    Dec. 10, 2021
    The Mitchell 1 2022 Emission Control Application Guide is a source for auto repair shops that do smog testing. The guide is for domestic and import cars, light trucks, vans (diesel...
    Mitchell 1 Manager Se Time Manager
    Shop Management and Point of Sale

    Manager SE Time Manager Update

    Dec. 1, 2021
    The Mitchell 1 Manager SE shop management software now includes new Time Manager features that automatically generate productivity statistics for auto repair shops based on actual...
    Pro Demand Interactive Wiring Diagram Camshaft Position Sensor
    Diagnostic Test Equipment

    ProDemand Advanced Interactive Wiring Diagrams Update

    Nov. 9, 2021
    The Mitchell 1 ProDemand Advanced Interactive Wiring Diagrams Update further integrates diagrams with related information assets provided in ProDemand repair information software...

    Articles & News

    Photo courtesy of Toyota
    TSBs

    Completing Toyota exhaust weld

    April 23, 2024
    Some 2016-2019 Toyota Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a MIL with DTC P013A00 and/or P013C00 due to an incomplete weld around the front exhaust pipe ...
    Photo courtesy of Mitchell 1
    TSBs

    Unsticking Mazda thermostat

    April 23, 2024
    This bulletin applies to 2019-2022 Mazda3 and 2018-2021 Mazda6 vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Quieting BMW driveshaft noise

    April 23, 2024
    This bulletin applies to BMW M5 sedans built from November 2017 through May 18, 2018.
    Photo courtesy of Mitchell 1
    TSBs

    Reminder for Acura HDS

    April 23, 2024
    In case you were not already aware, Acura immobilizer functions within the legacy Honda Diagnostic System (HDS) are no longer possible (such as adding, deleting or replacing lost...
    Photo courtesy of Mitchell 1
    TSBs

    Replacing Mercedes EPS gear assembly

    April 23, 2024
    This bulletin applies to Mercedes-Benz Sprinter vehicles equipped with electric power steering.
    Photo courtesy of Mitchell 1
    TSBs

    Replacing Jeep Wrangler belt tensioner

    April 15, 2024
    This bulletin applies to 2020 Jeep Wrangler vehicles built on or after Dec. 13, 2019, and on or before Jan. 25, 2020, equipped with a 3.6L V6 24V E-Torque engine.
    Photo courtesy of Lincoln
    TSBs

    Repairing Lincoln electrical connection

    April 15, 2024
    Some 2010-2019 Lincoln MKT vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings.
    Photo courtesy of GMC
    TSBs

    Improving GMC brake booster vacuum

    April 15, 2024
    Some owners of 2018-2021 GMC Terrain vehicles equipped with an LTG or LYX engine may comment on a Service Brake Assist message.
    Photo courtesy of Chevrolet
    TSBs

    Rerouting Chevy injector connectors

    April 15, 2024
    This bulletin applies to 2011-2015 Chevy Cruz, 2016 Cruze Limited, 2012-2020 Sonic and 2013-2021 Trax vehicles, all equipped with a 1.4L engine.
    Photo courtesy of Ford
    TSBs

    Updating Ford EcoBoost

    April 15, 2024
    Some 2019 Ford Edge vehicles equipped with a 2.0L EcoBoost engine, built on or before Jan. 23, 2019, may exhibit an illuminated MIL.

    Videos & Resources

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    Product Demos

    Video: ProDemand Advanced Interactive Wiring Diagrams Update

    Nov. 14, 2022
    In this video, Mitchell 1 shares its latest Advanced Interactive Wiring Diagrams update.
    Whitepapers

    FAQ: Working Safely with ADAS

    Oct. 4, 2021
    Even basic repairs run the risk of interference with advanced driver assistance systems. As an improper repair can be deadly, it is critical to understand how to work with and...
    Video Network

    Are You Sure You're Not Doing ADAS Work?

    May 14, 2021
    ADAS - a suite of safety systems that will save lives and reduce injuries. That is, if they work properly. Did you know that many of the routine services you perform can impact...
    Dreamstime L 163647111
    Whitepapers

    Ask the Expert: Changing Customer Communications

    May 3, 2021
    In this Ask the Expert, Marcus Mackell, product marketing manager at Mitchell 1 SocialCRM, shares guidelines and best practices for how to effectively use new technologies to ...
    1
    Service Repair

    PTEN Innovation Award winner: Mitchell 1 SocialCRM

    Dec. 2, 2020
    PTEN editor, Sara Scullin, sits down with Marcus Mackell, product marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the SocialCRM.
    2
    Diagnostics and Drivability

    PTEN Innovation Award winner: Mitchell 1 ProDemand

    Nov. 23, 2020
    PTEN editor, Sara Scullin, sits down with Gary Hixson, marketing manager for Mitchell 1, to discuss Mitchell 1's Innovation Award winning product, the ProDemand.
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    Whitepapers

    Prepare vehicles and your shop for ADAS calibration

    Aug. 6, 2020
    Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
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    Service Repair

    VIDEO: SocialCRM - Introducing LocalSearch

    April 16, 2018
    In this video, Mitchell introduces the LocalSearch feature for SocialCRM.
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    Service Repair

    VIDEO: ProDemand - Introducing 1Search Plus

    April 9, 2018
    In this video, Mitchell 1 introduces the 1Search Plus feature of ProDemand.
    Home

    Incorporating Mobile Platforms into an Auto Repair Shop Workflow

    Aug. 8, 2017
    The technology that goes into caring for cars and managing auto repair shops has featured many innovations.

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    All content from Mitchell 1

    Photo courtesy of Mitchell 1
    TSBs

    Checking Honda electric battery

    April 9, 2024
    The 2017 Honda Clarity Electric vehicle features a lithium-ion battery with an eight-year or 100,000-mile warranty.
    Photo courtesy of Infiniti
    TSBs

    Revising Infiniti diagnosis

    April 9, 2024
    This bulletin applies to 2017-2019 Infiniti Q50, Q60, QX60 and QX80 vehicles.
    Photo courtesy of Toyota
    TSBs

    Recalibrating Toyota Camry

    April 9, 2024
    Some 2018 Toyota Camry HV vehicles may have a MIL on with DTC P261093 (ECM/PCM engine off timer performance no operation).
    Photo courtesy of Alfa Romeo
    TSBs

    Quieting Alfa Romeo clicking noise

    April 9, 2024
    This bulletin applies to 2015 Alfa Romeo 4C Spider vehicles built on or before July 10, 2015.
    Photo courtesy of Mitchell 1
    TSBs

    Identifying correct Bosch part numbers

    April 9, 2024
    The current version of the ETK may incorporate multiple part number errors for the Bosch-type fuel injectors for a number of BMW vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Replacing Chevy generator

    April 1, 2024
    This bulletin applies to 2018-2023 Chevy Express and GMC Savana vehicles equipped with a 4.3L LV1 or 6.6L L8T engine.
    Photo courtesy of Ford
    TSBs

    Reprogramming Ford F-150

    April 1, 2024
    Some 2019-2020 Ford F-150 trucks equipped with a 5.0L flex fuel engine may exhibit an illuminated MIL with DTC P0171, P0172, P0174 and/or P0175.
    Photo courtesy of Mitchell 1
    TSBs

    Verifying Cadillac fuel injector

    April 1, 2024
    This bulletin applies to 2014-2020 Cadillac vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Correcting Jeep coil spring

    April 1, 2024
    A knock or clunk may be heard at the left front suspension on a 2019 Jeep Cherokee.
    Photo courtesy of Mitchell 1
    TSBs

    Fixing Buick EVAP canister

    April 1, 2024
    A customer’s 2017-2018 Buick LaCrosse may have the SES light on.
    Photo courtesy of Mitchell 1
    TSBs

    Replacing Audi oxygen sensor

    March 26, 2024
    This bulletin applies to 2013-2018 Audi A8, S6, S7, S8, RS 6, and 2014-2018 RS 7 vehicles equipped with a 4.0L engine.
    Photo courtesy of Mitchell 1
    TSBs

    Flushing Honda ATF

    March 26, 2024
    This bulletin applies to 2017-2019 Honda Ridgeline vehicles.
    Photo courtesy of Mazda
    TSBs

    Stopping Mazda3 shift shock

    March 26, 2024
    This bulletin applies to 2017-2018 Mazda3 vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Completing Kia EV readiness checks

    March 26, 2024
    This bulletin applies to 2015-2019 Kia Soul EV vehicles. A customer may comment about a no-start condition.
    Photo courtesy of Toyota
    TSBs

    Repairing Toyota misfire

    March 26, 2024
    Some 2013-2015 Toyota Prius PHV, Prius and 2013-2016 Prius V vehicles may exhibit a vibration due to rough idle and/or tapping noise from the HV transaxle at cold start.
    Photo courtesy of General Motors
    TSBs

    Quieting Chevy squeaking noise

    March 14, 2024
    This bulletin applies to 2019 Chevy Sierra 1500, 2021 Suburban and 2021 Tahoe vehicles.
    Photo courtesy of Chrysler
    TSBs

    Replacing Jeep Gladiator fuel gauge

    March 14, 2024
    This bulletin applies to 2020 Jeep Gladiator vehicles equipped with a 3.6L V6 24V VVT engine.
    Photo courtesy of Mitchell 1
    TSBs

    Thawing Ram DEF tank

    March 14, 2024
    This bulletin applies to 2019-2022 Ram 2500/3500/4500/5500 trucks equipped with a 6.7L Cummins Turbo Diesel engine.
    Photo courtesy of Mitchell 1
    TSBs

    Fixing Ford camera washer leak

    March 14, 2024
    Some 2015-2020 Ford F-150 (except Raptor) and 2017-2020 F-Super Duty trucks may exhibit a washer fluid leak at the front camera washer jet when not in use.
    Photo courtesy of Lincoln
    TSBs

    Updating Lincoln Nautilus

    March 14, 2024
    This bulletin applies to some 2019 Lincoln Nautilus vehicles equipped with a 2.0L EcoBoost engine.
    Photo courtesy of Volvo
    TSBs

    Upgrading Volvo engine management software

    March 11, 2024
    This bulletin applies to 2016-2018 Volvo XC60/XC90, 2017 S90, 2017- 2018 V90/V90CC and 2018 S90 vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Replacing EPS gearbox

    March 11, 2024
    This bulletin announces the availability of a new electronic power steering (EPS) gearbox assembly.
    Photo courtesy of Toyota
    TSBs

    Addressing Toyota surging condition

    March 11, 2024
    Some 2016-2018 Toyota Tacoma vehicles may exhibit a surge feeling when traveling between 40 and 50 mph.
    Photo courtesy of Audi
    TSBs

    Fixing parked Audi problem

    March 11, 2024
    This bulletin applies to 2018-2021 Audi vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Preventing BMW electrostatic discharge

    March 11, 2024
    This bulletin applies to 2017 and later BMW M5 sedan, M6 GranCoupe, M6 convertible and M6 Coupe vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Silencing Dodge brake click

    March 5, 2024
    This bulletin applies to 2018-2020 Dodge Challenger and Charger vehicles.
    Photo courtesy of Buick
    TSBs

    Fixing Buick vacuum pipe

    March 5, 2024
    This bulletin applies to 2017-2020 Buick Envision vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Mending GMC parking brake conditions

    March 5, 2024
    This bulletin applies to 2018 GMC Acadia vehicles.
    Photo Courtesy of Mitchell 1
    TSBs

    Replacing exhaust camshaft on Chevy

    March 5, 2024
    This bulletin applies to 2016-2021 Chevy Spark vehicles equipped with a 1.4L LV7 engine.
    Photo courtesy of Ford
    TSBs

    Updating Ford EcoSport software

    March 5, 2024
    Some 2018-2020 Ford EcoSport vehicles may exhibit a recurring illuminated MIL with DTC P04DB.
    Photo courtesy of Mazda
    TSBs

    Avoiding Mazda shift shock

    Feb. 23, 2024
    Some owners of 2016 Mazda CX-9 vehicles may complain about a slight shift shock while accelerating.
    Photo courtesy of Jaguar
    TSBs

    Rectifying Jaguar drive control problem

    Feb. 23, 2024
    Owners of 2018 Jaguar E-Pace vehicles may report a change of Jaguar drive control to “Comfort Mode” without driver input.
    Photo courtesy of Toyota
    TSBs

    Reprogramming Toyota Prius

    Feb. 23, 2024
    Some 2014-2016 Toyota Prius V vehicles may exhibit a MIL on with DTC P2610.
    Photo courtesy of Audi
    TSBs

    Quieting Audi squeaking noise

    Feb. 23, 2024
    This bulletin applies to 2016-2018 Audi A6 equipped with the 0CK transmission.
    Photo courtesy of Mitchell 1
    TSBs

    Stopping the Honda Pilot judder

    Feb. 23, 2024
    This bulletin applies to 2016-2017 Honda Pilot vehicles.
    Photo courtesy of Ford
    TSBs

    Configuring Ford Mustang module properly

    Feb. 15, 2024
    This bulletin applies to 2010-2014 Ford Mustang ZF S197N and 2015-2019 Mustang ZG S550N vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Stopping Cadillac vibration problem

    Feb. 15, 2024
    Owners of 2016-2018 Cadillac XTS vehicles equipped with an LF3 engine may comment that a vibration is felt.
    Photo courtesy of Jeep
    TSBs

    Correcting Jeep barometric pressure sensor reading

    Feb. 15, 2024
    This bulletin applies to 2018 Jeep Renegade, Cherokee and Compass vehicles equipped with a 2.4L engine.
    Photo courtesy of Chrysler
    TSBs

    Unblocking Ram transfer case motor

    Feb. 15, 2024
    This bulletin applies to 2016-2020 RAM 1500/2500/3500/4500 vehicles equipped with Elec Shift On Demand transfer case.
    Photo courtesy of Chevrolet
    TSBs

    Fixing Chevy premature brake pad wear

    Feb. 15, 2024
    Some owners of 2019 Chevy Silverado 1500 trucks may notice a quick drop in the brake pad life percentage.
    Photo courtesy of Nissan
    TSBs

    Fixing Nissan no start problem

    Feb. 13, 2024
    This bulletin applies to 2014 Nissan Versa Sedan and Versa Note vehicles with crank/no-start issues.
    Photo courtesy of Mitchell 1
    TSBs

    Quieting Toyota squeaking noise

    Feb. 13, 2024
    Some 2014-2019 Toyota Highlander and Highlander HV vehicles may exhibit a squeaking noise from the rear suspension.
    Photo courtesy of Jaguar
    TSBs

    Releasing Jaguar parking brake

    Feb. 13, 2024
    Owners of 2018 Jaguar F-PACE, XE or XF vehicles may experience park brake and/or ABS warning messages on the instrument cluster.
    Photo courtesy of BMW
    TSBs

    Updating BMW software

    Feb. 13, 2024
    This bulletin applies to 2018 BMW F22, F23, F30, F31, F32, F33, F34, F36, G01, G12, G30 and G32 vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Repairing Mazda smart braking

    Feb. 13, 2024
    This bulletin applies to 2014-2016 Mazda3/Mazda6, 2016-2017 CX-3/CX-9 and 2014-2016 CX-5 vehicles.
    Photo courtesy of Mitchell 1
    TSBs

    Installing new Jeep striker plate

    Feb. 6, 2024
    This bulletin applies to 2017-2019 Jeep Compass vehicles equipped with Stop-Start Single VSM system.
    Photo courtesy of Mitchell 1
    TSBs

    Reprogramming Chevy automatic braking system

    Feb. 6, 2024
    This bulletin applies to 2019 Chevy Blazer vehicles equipped with automatic braking.
    Photo courtesy of Mitchell 1
    TSBs

    Correcting Ford Ranger pinion angle

    Feb. 6, 2024
    Some 2019-2021 Ford Ranger vehicles may exhibit a shudder/vibration when accelerating from a stop.
    Photo Courtesy of Chrysler
    TSBs

    Replacing Dodge Charger halfshaft

    Feb. 6, 2024
    This bulletin applies to 2014-2020 Dodge Charger Pursuit vehicles equipped with Performance Handling Group.
    Photo Courtesy of Lincoln
    TSBs

    Quieting Lincoln slosh noise

    Feb. 6, 2024
    Some 2016-2018 Lincoln MKX vehicles equipped with all-wheel drive may exhibit a slosh noise.