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Columnists
Contributed
Columnists
Pedler: Hell’s Revenge at the Parts Store: A memoir
In this humorous column, Courtney Pedler recounts a hectic Saturday working at a small auto parts store in Moab, Utah, during the peak of Jeep Safari.
Nov. 26, 2025
Contributed
Columnists
Andonian: From Shop Floor to Deal Room: How Shop Floor Experience Shapes Industry Analysis
March 26, 2026
Contributed
Columnists
Nkana: Leadership as the Service Guarantee
March 18, 2026
Contributed
Columnists
Pedler: Interview With a Service Advisor, Part Two: The Human Firewall
March 5, 2026
Contributed
Columnists
Hughes:2026: From Crisis Response to Strategic Opportunity
Feb. 26, 2026
Contributed
Columnists
Nkana: Emotional Intelligence: The Human Edge That Drives Aftermarket Parts Performance
Feb. 19, 2026
Contributed by Adam Faulkner
Columnists
Faulkner: Accountability: What It Looks Like in Today's Aftermarket
Feb. 12, 2026
Contributed
Columnists
Pedler: Interview With a Service Advisor, Part One: Have We Actually Fixed Parts Buying?
Feb. 3, 2026
Contributed
Columnists
Nkana: Flawless Execution in the Aftermarket Starts With Leadership, Not Luck!
Jan. 29, 2026
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