Fascia Frustration with Dodge Ram

This bulletin applies to 2013-2015 RAM 1500 trucks equipped with Active Grille Shutters (AGS).

\This bulletin applies to 2013-2015 RAM 1500 trucks equipped with Active Grille Shutters (AGS). 

If the fascia is removed for any reason during service, the MIL may illuminate and DTC U11E9 may be stored or active (lost communication with AGS is set if the vehicle is started while the AGS electrical harness connector is disconnected). 

Confirm that the AGS electrical harness connector is properly connected, and clear any DTCs that may have been set. Perform a test drive and then use a scan tool to check for any set or pending DTCs.

About the Author

Information courtesy of Mitchell 1

Information for Technical Service Bulletins comes from ProDemand, Mitchell 1's auto repair information software for domestic and import vehicles. Headquartered in San Diego, Mitchell 1 has provided quality repair information solutions to the automotive industry since 1918.

Mike Mavrigian

Motor Age Editor

Mike Mavrigian has written thousands of automotive technical magazine articles involving a variety of  specialties, from engine building to wheel alignment, and has authored more than a dozen books that crisscross the automotive spectrum. Mike operates Birchwood Automotive, an Ohio shop that builds custom engines and performs vintage vehicle restorations. The shop also features a professional photo studio to document projects and to create images for articles and books.

Sign up for our eNewsletters
Get the latest news and updates

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!