This bulletin applies to 2011-2016 Kia Optima Hybrid (TF P/HEV), 2017 and later Optima Hybrid (JF P/HEV), 2017 and later Niro (P/HEV) and 2015-2019 Soul EV (PSEV) vehicles. A customer may complain about intermittent no-start.
If the ignition is turned to START or the engine start/stop button (SSB) is pressed with the brake pedal depressed and then the vehicle is quickly shifted from Park to Drive or reverse, the vehicle may not start or may not go to READY mode. This is also known as “Shift Before READY.”
If shift before ready occurs, the green READY symbol will not be illuminated. The transmission needs to be shifted back to the Park position and then re-started (ignition cycle).
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