This bulletin applies to 2015-2019 Kia Soul EV vehicles. A customer may comment about a no-start condition.
If the ignition is turned to START or the Engine Start/Stop button (SSB) is depressed with the brake pedal depressed and then the vehicle is quickly shifted from park to drive or reverse, the vehicle may not start or may not go to READY mode.
This is because the vehicle’s HV system readiness checks have not been completed. This is also known as “Shift Before READY.” If “Shift Before READY” occurs, the green READY symbol will not be illuminated. The transmission will need to be shifted back into the park position and then restarted (ignition cycled).
