This bulletin applies to 2013-2015 Mitsubishi Outlander Sport/RVR vehicles. If the customer cannot shift the transmission out of Park, even intermittently, refer to Group 52A in the service manual (floor console assembly) and perform the following procedures before replacing the shifter.
Remove the RH console side panel. While watching the movement of the shift lock solenoid, have someone apply the brake pedal with the ignition on to determine if the solenoid reacts. If the solenoid does not retract, it may be due to foreign material residue built up in the solenoid plunger bore and on the solenoid plunger. This prevents the solenoid from retracting and the shifter cannot be moved from Park. Remove the solenoid for cleaning as follows:
- Remove the solenoid from the shifter assembly by GENTLY releasing Tab 1 (see photo).
- Carefully wedge a small screwdriver into the channel of Tab 2 to release the lower locking tab.
- Remove the solenoid by pulling it straight out.
- Unplug the electrical connector.
- Remove the spring and plunger and clean with soap and water.
- Dampen a paper towel or lint-free rag with water and insert it into the bore of the solenoid to clean it.
- Re-attach the electrical connector and reinstall the solenoid to the shifter in reverse order of removal.
- Confirm solenoid and shifter operation and reinstall the console side panel.
