Ask the Expert: What can I do if my service team can’t keep up with inspections in the service drive?

Question: What can I do if my service team can’t keep up with inspections in the service drive?

Answer:

We know that service advisors average between 16 and 20 customer vehicles to check-in per day. Especially at busy times in the early morning and late afternoon, it gets hectic. Walkarounds are an important selling tool according to anyone you ask, but it can be near impossible to keep up.

Since there are only so many hours in the day, taking the inspection out of the service advisor’s hands could free them up for other important tasks. By using an automated inspection system by UVeye, your service advisors have the ability to be more thorough with the customer at check-in while getting an even better inspection performed.

Information provided by UVeye