What Every Repair Shop Needs to Know About Servicing Electric Vehicles Originally published March 12, 2026 John Forro shares practical strategies for service writers and shop teams to promote EV service capabilities. Autel Academy Technical Trainer John Forro discusses one of the biggest challenges shops face as they begin servicing electric vehicles: educating customers about EV maintenance and service needs. He explains how EVs differ from traditional vehicles in areas such as tire wear, suspension stress and battery monitoring, and why shops must communicate those differences clearly to build customer trust. Forro also shares practical strategies for service writers and shop teams to promote EV service capabilities. He outlines how diagnostic tools, reporting features and charging equipment can help shops track battery health, document service history and position themselves as trusted EV service providers. Latest Posts Support Subscribe to our e-newsletter Get the latest Autel product news and updates delivered directly to your inbox. * indicates required First Name Last Name Email Address * Diagnostics ADAS TPMS Click outside to hide the comparison bar Compare