This may be one of the busiest times of the year, but staying up-to-date on what's happening in the industry can be easy. Check out this month's playlist to learn more about public perception of automotive careers, the value of texting with your customers, transferring technical knowledge, and more.
1. Public perception of automotive careers
In this episode of Remarkable Results Radio, host Carm Capriotto is joined by Bill Thompson, president of IMR.INC, to discuss the release of the United States household perception of the trades, focusing on the automotive career path. Find out who recommends the industry to young people as a career path, the perception of the automotive industry, and more.
Find the episode here.
2. The value of texting with your customers
In this episode of The Busy Bays podcast, they dive deep into the advantages of texting with Leadferno Co-Founder and CEO Aaron Weiche. Weiche also speaks to some of the concerns that small business owners have about texting with their customers and how Leadferno has been built to handle those concerns.
Find the episode here.
3. Transferring technical knowledge
In this episode of Remarkable Results Radio, host Carm Capriotto is joined by Isaac Rodell and Keith Perkins to talk about the struggle to improve the transfer of technical knowledge when the same people show up to every training seminar. There are a few new faces but not enough to make a larger impact on the need and value of training.
Find the episode here.
4. The future of analytics and service
In this episode of Beyond the Wrench from WrenchWay, Marcus Aman, CEO and co-founder of Bayley Service Intelligence talks about the tool he created to help shops measure data and increase profit, the importance of analytics, and the future of service work.
Find the episode here.
5. The lead technician
In this episode of Matt Fanslow's Diagnosing the Aftermarket A to Z, Fanslow talks with Jeff Barnes about the definitions of what a lead tech is, the processes, the leadership it involves, and much more.
Find the episode here.
