Remarkable Results Radio


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About Remarkable Results Radio

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Carm Capriotto is an aftermarket podcast guy who hosts the Remarkable Results Radio Podcast where service professionals, technicians, business coaches, educators, and industry executives among others bring raw, unfiltered, honest, and sincere stories that shaped their success.

Find powerful interviews and enlightening series on every major trend that is shaping the automotive aftermarket. Listen FREE on your favorite podcast listening app or on https://remarkableresults.biz/episodes

Products & Press Releases

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Drop the keys and fix it

May 18, 2021
In this episode of the Remarkable Results podcast, Carm Capriotto talks with Andy Bizub, from Midwest Performance Cars in Chicago, and Charlie Marcotte, owner of American Pride...
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EOS Part 4: Data with Barry Barrett

May 18, 2021
In this episode, hear how data in terms of measurable numbers will give you the pulse on your business.
Coaches
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The importance of having a business coach

April 26, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with the members of the Coalition of Automotive Management Professionals on the importance of ...
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Lessons on third generation family, networking and the front counter

March 25, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Steve Mancinelli, who wears the scars of battle as a third generation shop owner.
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EOS Part 2: Vision with Barry Barrett

March 25, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Barry Barrett on the Entrepreneurial Operating System.
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Rethinking your ASE certifications

March 25, 2021
In this Remarkable Results podcast episode with Carm Capriotto, he speaks to a panel about the importance of ASE certifications in the aftermarket.
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Hiring practices with Bryan Kelley

Feb. 10, 2021
In this episode of Remarkable Results with Carm Capriotto, he speaks with Bryan Kelley, shop owner of Valley Automotive in Covington, Wash. and president of ASA Northwest.
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Building deep ties to the community

Feb. 10, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with a panel of shop owners about building strong relationships with their communities.
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Honoring the Women in Auto Care Awards 2020 winners

Jan. 27, 2021
This episode of Remarkable Results with Carm Capriotto honors the 2020 winners of the Women in Auto Care Awards.
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Owner, technician and service advisors working together

Jan. 27, 2021
In this episode of Remarkable Results with Carm Capriotto, he honors the winners of the AAPEX 2020 Awards — Shop Owner of the Year, Technician of the Year, and Service Advisor...

Articles & News

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Podcast Playlist: March 2023

March 7, 2023
Find your favorite headphones or a speaker, and check out this month's podcast playlist to find out what's new in the auto industry.
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Podcast Playlist: February 2023

Feb. 1, 2023
Avoid the winter chill and stay in with this month's podcast playlist, covering topics like tackling the ASE tests, what it's like for a woman in this industry, advice for new...
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Podcast Playlist: January 2023

Jan. 11, 2023
Add staying up-to-date on what's happening in the industry to your list of resolutions, and check out this month's podcast playlist.
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Podcast Playlist: May 2022

May 13, 2022
Find out what's new in the auto repair industry with this month's podcast playlist.
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Podcast Playlist: April 2022

April 5, 2022
Stay up-to-date on what’s happening in the automotive industry with this month’s podcast playlist.
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Podcast Playlist: March 2022

March 1, 2022
Slide on your headphones and check out what's new in the industry.
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Podcast Playlist: January 2022

Jan. 4, 2022
Check out the first podcast playlist of the year for your industry update.
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Podcast Playlist: December 2021

Dec. 1, 2021
Your on-the-go playlist for what's new in the industry.
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Podcast Playlist: October 2021

Oct. 4, 2021
Listen on the go to stay up-to-date on what's happening in the industry.
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PODCAST: Cut through the fog on the future of electric vehicles

Aug. 9, 2021
In this episode of Remarkable Results, Derek Kaufman discusses the evolving electrification of the vehicle.

Podcasts

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Podcast: From HVAC to thermal system management, opportunities and challenges- RR 845

May 2, 2023
Join us as we discuss some new products and challenges as well as some opportunities the automotive industry faces with climate control, thermal management and the newer EPA regulations...
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Protecting Gross Profit: The Emotional Intelligence Approach- Episode RR 841

April 26, 2023
The importance of balancing empathy with financial responsibility in the automotive industry.
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Podcast: Technology Horizon, Do You See It?- Episode RR838

April 18, 2023
In this episode of Remarkable Results Radio, shop owner Tomi Oliva speaks on the ‘willingness to train,' a common challenge in the industry.
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Podcast: From 'Luscious Garage' to 'Earthling Automotive': A rebranding journey-Episode RR837

April 10, 2023
In this episode of Remarkable Results Radio, Carolynn Coquillette, founder of Luscious Garage and CEO of Shop-Ware, discusses rebranding her automotive repair shop business to...
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Podcast: Remarkable Results Radio #817- Profit does not equal 'cash in the bank'

Jan. 26, 2023
In this episode of Remarkable Results Radio, Carm is with Hunt Demarest, and they discuss his inside view on common new client questions and concerns they may have.
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Podcast: Remarkable Results Radio #816- Finding technicians, Part 2

Jan. 20, 2023
In this episode of Remarkable Results Radio, Carm continues his conversation with Chris Lawson about finding the right technician on Indeed or Facebook
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Podcast: Be the hero when your customer is at their most vulnerable – Episode RR 807

Jan. 3, 2023
Live from the 2022 Transformer’s Summit, keynote speaker John DiJulius categorizes the automotive industry as a ‘grudge buy’ for customers when they are at their most vulnerable...
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Podcast: Under 30: Our future is bright

Dec. 20, 2021
In this episode of Remarkable Results Radio, Carm Capriotto talks with three automotive technicians under 30 about their experiences in the industry, their advice to other technicians...
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Podcast: AAPEX 2021 service award winners

Dec. 8, 2021
In this episode of Remarkable Results Radio, Carm speaks with the AAPEX 2021 service award winners while at the show.
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Podcast: Industry Leaders Update Right to Repair and Discuss AAPEX 2021

Dec. 3, 2021
In this episode of Remarkable Results Radio, Bill Hanvey, Auto Care Association president and CEO, and Paul McCarthy, AASA president, discuss updates on the Right to Repair act...

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All content from Remarkable Results Radio

Photo from Remarkable Results Radio Website
Automotive Car
Shop Operations

We fix cars and trucks. All makes and models. Is this a strategy for the future?

April 12, 2022
Carm Capriotto from Remarkable Results Radio asks the tough questions on positioning your business for the future.
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Podcast: Supply Chain: Getting parts to market post pandemic, Part 2

Nov. 22, 2021
In this episode of Remarkable Results Radio, Tim Allbritten, John Hanighen, and Paul McCarthy discuss continuing supply chain issues and when things will "get better."
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Podcast: "Give me 10" internship program

Nov. 9, 2021
In this episode of Remarkable Results Radio, Sue Dickson, owner of Closs Tire & Auto Inc in Waukegan, Illinois, explains a simple internship program coined “Give me 10.”
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Podcast: Do you have financial peace of mind?

Nov. 9, 2021
In this episode of Remarkable Results Radio, Carm speaks with Bill Haas, owner of Haas Performance Consulting, to discuss simple financial tactics to ease worry and stress.
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Podcast: Creating lifetime customers

Oct. 19, 2021
In this episode of Remarkable Results Radio, Carm speaks with Brittany Schindler, general manager of Rod’s Japanese Auto Care in Bellingham, Washington, on how to build loyalty...
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Podcast: Growing pains when scaling your business

Oct. 19, 2021
In this episode of Remarkable Results Radio, listen and learn from a shop owner and one of his directors on their tactics to controlled chaos when considering opening more shop...
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Podcast: Amazing Women in Automotive

Oct. 8, 2021
In this episode of Remarkable Results Radio, Tiffany Scherado and Maylan Newton discuss how Amazing Women in Automotive got started and what it does for women in the industry....
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Podcast: Scan tools part 3

Sept. 27, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, hear his panel address the difference between a scan tool and a diagnostic platform as well as share scan...
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Podcast: Job expectations - boomers vs. millennials

Sept. 20, 2021
In this episode of Remarkable Results Radio, father-daughter team Bill Haas and Sara Fraser, from Haas Performance Consulting, discuss how both generations can actually work together...
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Podcast: Apprentice journey - high school to graduate

Sept. 20, 2021
In this episode of Remarkable Results Radio, Carm sheds some light on the importance of apprenticeships in the automotive industry.
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Podcast: All electric vehicle business model

Sept. 7, 2021
In this episode of Remarkable Results Radio, David Giles discusses how his electric and hybrid-only business has become a huge success.
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Podcast: Creating a culture of productivity

Sept. 7, 2021
In this episode of Remarkable Results Radio, Scott Brown, from Cardinal Shell, discusses how his five bay shop produces 4.2 million per year by focusing on the culture of the ...
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Podcast: Scan tools Part 2

Sept. 2, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, his panel talks about deciding between aftermarket and OEM-specific scan tools.
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Podcast: The business side of ADAS - Part 2

Aug. 26, 2021
In this episode of Remarkable Results Radio, David Friend, Matt Lachowitzer, and Jim Carpenter continue the discussion on the impact of adding ADAS equipment to your shop.
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Social media marketing to technicians

Aug. 17, 2021
In this episode, Kim and Brian Walker from Shop Marketing Pros offer free advice for making your shop stand out and possibly attract a new technician to your business.
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The business side of ADAS

Aug. 12, 2021
In this episode of Remarkable Results Radio, David Friend, Mike Reynolds, and Scott Brown discuss the challenges of adding ADAS calibration to your shop.
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Right to Repair Update

Aug. 2, 2021
In this Remarkable Results Radio episode, Bill Hanvey, CEO and president of the AutoCare Association and Aaron Lowe, senior vice president of Regulatory and Government Affairs...
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Technician Outlook with Jake Sorensen Part 2

July 28, 2021
In this episode from Remarkable Results Radio, shop manager and diagnostic technician Jake Sorensen shares the benefits of seeing things through the eyes of technicians.
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A Shop Fire. What Happened? Resolution. Aftermath. Prevention.

July 16, 2021
In this episode, diagnostic tech/shop manager Matt Fanslow talks about the repercussions of a shop fire and what shops can do to help prevent future fires.
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Ask: What are your car pains?

July 13, 2021
Shouldn’t maintaining their vehicle be the same as maintaining your health? This episode with Rob Choisser should get you to re-think what you do for your customer.
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Golf cart gold mine

July 13, 2021
In this episode, shop owner Mark Roepke says it's time to "think outside the box".
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Facing our challenges head-on

July 7, 2021
In this episode, shop owner Craig Noel shares his passion for changing the perception of the automotive world.
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Industry News

Career paths: Stepping up from technician to manager

July 1, 2021
In this episode, Carm Capriotto's panel of Todd Zimmerman, Adam Trawick, and Paul Foster discuss the different career paths that they have taken while working for Dynamic Automotive...
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Total management commitment to training

June 28, 2021
In this episode, Karim Morsli from Winkler Automotive breaks down the essence of training.
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Building customer trust

June 1, 2021
From marketing to that first phone call, every interaction inches you further in developing trust with customers.
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Technician outlook with Jake Sorensen

June 1, 2021
In this episode Jake Sorensen, ASE Master technician, breaks down all the classic questions and concerns that arise with apprentice programs.
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Partnership Agreements

May 24, 2021
No matter what stage you're in owning a business, it's a necessity to plan for the unexpected now, rather than later when emotions and tensions are high.
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Comebacks: Prevention, Reputation and Cost

May 24, 2021
In this episode, panelists dive into the different scenarios that occur during vehicle comebacks and how to correct them.
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New technology hitting the industry

May 14, 2021
In this episode from the Remarkable Results podcast with Carm Capriotto, he speaks with Chris Cloutier about new industry technology.
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10 things that require zero talent

May 12, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks to a panel about 10 things that require zero talent that everyone can accomplish.
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Service Repair

Understanding NASTF's Assisted Immobilizer Reprogramming Service

May 10, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks to Donny Seyfer about NASTF's Assisted Immobilizer Reprogramming Service that offers secure repairs...
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Why invest in digital signage

May 9, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he discusses the power of digital signs and branding.
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Learn customer communication styles

May 7, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Emily Chung from AutoNiche about why it is important to code your customer and train your...
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Battery and Electrical

Are you fixing hybrid cars?

May 5, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with a panel about embracing hybrid vehicle repairs.
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Creating an emergency plan

May 3, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Seth Thorson from Eurotech Auto Repair about his emergency plan and yellow and red envelopes...
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Legislation

Aaron Lowe talks Supreme Court ruling

April 28, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks to Aaron Lowe with the Auto Care Association about a recent Supreme Court ruling and its impact...
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Talking specialization

April 27, 2021
In the episode of the Remarkable Results podcast with Carm Capriotto, he speaks with John Anello and Tom Palermo about the pros and cons to being a specialist in the industry....
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Podcast: Role of the ASE Education Foundation

April 16, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks to the members of the ASE Education Foundation and its role in the industry.
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Managing family business dynamics

April 14, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with a panel about managing a family business and making it successful.
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Podcast: Scan tools Part 1

April 13, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, his panel talks about scan tools the importance of investing in the right tools.
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Podcast: Women shop owners roundtable

April 13, 2021
In this episode of Remarkable Results with Carm Capriotto, he speaks with a panel of female shop owners to discuss women's roles in the aftermarket.
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How to have a four-day work week

April 10, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Eric Henley about how to create a four-day work week schedule.
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From hobby to drift racing career

April 9, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Matt Haugen about his journey to becoming a professional drifter and YouTube influencer.
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Getting back to basics

April 7, 2021
In this episode of Remarkable Results with Carm Capriotto, he speaks with Judi Haglin from Haglin Automotive about getting back to basics.
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Have you started your apprentice program?

April 6, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Jason Molinar about his shop's apprentice program and why it is so important.
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Auto repair in the decade of the nineties

April 5, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he talks with a panel about how automotive repair has shifted from the 1990s and how successful shops have...
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Chris Cloutier — 20 questions in 30 minutes

March 17, 2021
The Remarkable Results podcast with Carm Capriotto presents 20 Questions in 30 Minutes with Chris Cloutier of AutoText.me and Golden Rule Auto Care.
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The virtual service advisor

March 17, 2021
Imagine having support for your counter in the virtual world. Is there is a future for a virtual service advisor?
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Zoom burn-out

March 17, 2021
In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with a panel that says they are maxed out on virtual training and beyond.
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ASE update: Approaching 50 years of certification excellence

March 10, 2021
In this episode of Remarkable Results with Carm Capriotto, he speaks with ASE Sr. Vice President Communications, Trish Serratore.