No matter how busy you get staying up-to-date on what's happening in the industry can be easy. Check out this month's playlist to learn more about what it's like to be a young, female tech in the industry, how to stay productive and efficient in the shop, the impact of reviews, and more. 

1. Perspective of a young tech 

In this episode of Beyond the Wrench from WrenchWay, Madelynn Vant Hoff, an automotive technician at Don Miller Subaru East, talks about her experience as a young female joining the industry, what drove her to the industry, and the importance of having a mentor.

Find the episode here. 

2. Technician time management 

In this episode of Remarkable Results Radio, Casey McGowan, owner of Casey’s Independent Auto Repair in Vancouver, Wash., discusses the difference between productivity and efficiency in a shop and the importance of measuring technician time management.

Find the episode here.

3. The impact of reviews: Here's what matters most 

A recent survey shows that elements of reviews were four of the top five factors for how consumers choose local service providers. Find out what those four factors are and how auto repair shops should approach asking for reviews to give themselves the best chance to be found in this episode of The Busy Bays podcast.

Find the episode here.

4. The value of exit interviews 

In this episode of Remarkable Results Radio, we’re talking exit interviews. Some shop owners do them religiously. Some don’t want to face the music. Some don’t know what to do in an exit interview. Is it a smart time not to burn a bridge? Is there a format to follow? We are going to attempt to answer these questions and more.

Find the episode here. 

5. Do you show appreciation with acknowledgment? 

In this episode of Matt Fanslow's Diagnosing the Aftermarket A to Z, Matt is joined by Brin Kline to discuss appreciation and acknowledgment, expectations of perfection, staying aware of everyone's needs, and more. 

Find the episode here.