As the temperatures continue to drop, stay in and catch on what's new in the industry. This month's list features podcasts covering topics such as marketplace purchases, HEVs and BEVs, how to build customer loyalty, and more.
1. Buyer beware. My learning curve with a marketplace purchase
In this episode of Matt Fanslow's Diagnosing the Aftermarket A to Z, he talks about his experience making a marketplace purchase.
Find the episode here.
2. HEV's and BEV's: You're probably more ready than you think
In this episode of ASA's podcast, Craig Van Battenburg discusses what shop owners and technicians need to know to incorporate hybrid-electric vehicles (HEVs) and battery-electric vehicles (BEVs) into the service mix in their shops.
Find the episode here.
3. Creating lifetime customers
In this episode of Remarkable Results Radio, Carm speaks with Brittany Schindler, general manager of Rod’s Japanese Auto Care in Bellingham, Washington, on how to build loyalty and ensure customers are educated properly.
Find the episode here.
4. Torque Factor - Episode 17: Matt Haugh - ASE ADAS Certification
In this episode of the Torque Factor podcast, Scott Brown chats with Matt Haugh who is the lead on ASE’s upcoming ADAS credential.
Find the episode here.
5. Bridging the gap between schools and industry
In this episode of Beyond the Wrench, George Arrants, vice president of the ASE Education Foundation discusses why students are losing interest in the industry, the struggles of being a new technician, mentorship programs, and more.
Find the episode here.
About the Author
Emily MarkhamEmily Markham
Editor | PTEN and Professional Distributor
Emily Markham is the editor of Professional Tool & Equipment News (PTEN) and Professional Distributor magazines. She has been writing about the automotive aftermarket since 2019, after graduating from UW-La Crosse with a bachelor's degree in English. During her first three years with EndeavorB2B's Vehicle Service & Repair Group, Markham also wrote for Fleet Maintenance magazine.
Don't miss Markham's next article. Sign up for PTEN or Professional Distributor's weekly newsletter.
Related
Headphones
headphones