Chris Jones
Trey Magee is a third-generation parts store owner. His family bought into Carquest Auto Parts in 1981.

Silent partner

Aug. 4, 2023
Auto parts stores — like Trey Magee’s Carquest franchise — are unseen but important cogs in the wheel of independent repair shops.
'Hydrogen battery' illustration

What should we expect in the automotive industry in 2023?

Dec. 1, 2022
Automotive manufacturing industry principal gives his top 5 predictions for the new year
Adobe Stock 229972576

Supply chains and customer experience provide big opportunities for the automotive aftermarket

June 29, 2022
After the e-commerce jump in the aftermarket in 2020 and expected growth of 15.1 percent for the next few years, retailers and distributors in the industry will face tremendous...
In June, Jill Trotta, subject-matter expert in automotive propulsion technologies, will point her hydrogen-powered Toyota eastward from Oakland, California, to Indianapolis for a conference, where she'll lead a panel discussion.

Getaway road trip!

April 12, 2022
Five industry execs share their dream ride and maintenance requirements amid multiple crises – and you can use these road trip checklist ideas to sell to DIY and DIFM customers...
Photo 14231129 © Iakov Filimonov |
Dreamstime M 14231129

EXCLUSIVE: Just-in-time risk management defined by leading strategy firm  

April 11, 2022
Long-term outlook from these externalities may force automotive aftermarket businesses to rethink these risks to everyday operations, as Roland Berger Partner Neury Freitas explains...
Audra Headshot

How 2021 shaped these business leaders’ outlooks

Feb. 24, 2022
What they learned from the shifting dynamics helped them fortify a resilient supply chain strategy.
Hollenshade's Automotive
Hollenshade's Automotive's Tim (l.) and Tom (r.) Hollenshade, and Tim Hollenshade Jr. have had business growth but report technicians spend more time to complete a repair because of the need to buy parts piecemeal instead of in kits.
Industry News

Limited control at the final mile

Feb. 7, 2022
Four frontline workers share their stressful tasks in clearing supply hurdles: Prices take a backseat to availability, and shops spend additional time sourcing from multiple suppliers...
Photo 166247870 © Alexander Khitrov |
Dreamstime M 166247870

What’s in store for 2022?

Dec. 21, 2021
Automotive manufacturing industry principal gives his top 3 predictions for trends in the new year
Photo 85831310 © Kamonrutm |
Dreamstime M 85831310
Parts Distributor

How long will global supply chain disruptions last?

Nov. 16, 2021
Resolving semiconductor shortages is just one piece of the puzzle.
Photo 150688819 © Designer491 |
Dreamstime M 150688819
Parts Distributor

Stop the costly trade conflict with Beijing

Nov. 1, 2021
In this op-ed piece by Aftermarket Business World Contributing Editor Alan Segal, he calls on President Biden to end tariffs on Chinese goods, arguing they harm consumers and ...
Photo 78423972 © Syda Productions |
Dreamstime M 78423972
Parts Distributor

Sorry, you can’t be the best at everything! (But alliance-building helps)

Oct. 7, 2021
Managing mutually beneficial expectations from each side is less intuitive than what common sense asks.
Photo 89192351 © Andrey Popov |

Inflation putting pressure on shops to either raise parts prices or labor rates

Aug. 3, 2021
As the used car market gets even more competitive, the demand for vehicle repair is also spiking as consumers want to hold onto vehicles longer, unable to find replacements within...
Dave Illes Lumileds 18

Aftermarket demands forcing more production to North America

Aug. 2, 2021
Standard Motor Products’ David Illes talks about the aftermarket’s changing production model, how electrification will make its way into the aftermarket supply chain, and the ...
Photo 151441455 © Piotr Swat |
Dreamstime S 151441455

Bringing DoorDash to the aftermarket

Aug. 1, 2021
The industry could consider applying lessons from an unprofitable fast food delivery app to successfully bring parts delivery to the aftermarket.