Having been in the business for almost three decades, Mac Tools distributor Glen Black has seen and heard almost everything you can imagine. He claims he’s never had a bad day on the road, but he learned early on an important lesson he will never forget — listen to the customer.
“When I first started, I was ordering tool boxes filled with tools to put on my truck that I liked, not necessarily what my customers liked, and they weren’t selling, so I learned quickly to listen to the customer. I don’t necessarily care for a neon green toolbox, but a lot of young people, that’s all they wanted for a while,” Black notes.
Brandon Lewis is a fomer freelance editorial assistant for Endeavor's Vehicle Repair Group. A recent graduate of Kent State University with a Bachelor's Degree in journalism, he held various positions in student media, including Web Director and General Manager at Black Squirrel Radio -- KSU's student-ran radio station. Lewis participated in web managing, copyediting and SEO practices.
