By having years of experience in the field, independent mobile tool dealer, Jason Nelson has a good idea of what type of tools to stock, but he also understands the value of keeping up on new tools.
“If you’re the first guy with a new product, you’re going to sell more of it,” he says. “So, it’s trying to stay on top of getting new products before other distributors. You have to be active about it and pay attention to new things being released.”
It’s just as important to keep an open, constant line of communication with your customers, he adds.
“When you see something in the product making, talk about it with your technicians and say, ‘Hey, I saw this tool I think you would like’,” he suggests. “They will say ‘Well, not really’ or ‘Yeah, that’ll be a very helpful tool’ and then you know if you should get a couple.”
Nelson also keeps in close communication with tool distributors from the surrounding area. They found it to be beneficial to work together and share what tools are doing well for them, especially when it comes to new tools.