Sales Tip: It helps to have support

A reliable warehouse distributor can help stock products and improve your customer service.

Texas-based independent tool dealer Geoff Beveridge makes sure to wear out Medco catalogs and monthly fliers to promote products and help customers make a well-planning purchase.

“It’s a huge resource for me,” he says.  

The Philadelphia-based warehouse distributor operates fully stocked warehouses across the country and continues to grow, representing more than 400 manufacturer lines over 100,000 SKUs.

Not only does the organization help Beveridge stock product, it also compliments his solid customer service.

“The support I get from Medco on warranties has been top notch,” he says. “Anything that’s broken or that I have a problem with, I have an outside salesman named Gary who takes very good care of me. He’s been a huge support. When I need something shipped straight to a customer or a problem taken care of, they take care of me.”

“The promos I have through Medco make [sales] a lot easier for me as well,” he adds.

About the Author

Professional Distributor staff

Sign up for Vehicle Service Pros eNewsletters

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!