• Sales Tip: Five behaviors behind every successful tool dealer

    “Customer relations and customer service is key,” Baltimore -based Cornwell Tools dealer Rick Huether adds.

    As Baltimore -based Cornwell Tools dealer Rick Huether sees it, there are five behaviors behind every successful tool dealer:

    ●  See every customer every week.

    ●     Work a full day and a full week.

    ●     Show tools and talk tools.

    ●     Ask for money when you have to.

    ●     Follow up.

    “Customer relations and customer service is key,” he adds.

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