This bulletin applies to 2017 Chrysler Pacifica vehicles built on or before Feb. 10, 2017. A rattle noise may be heard at the front of the vehicle while driving over bumps or on rough roads.
Remove the front wheels. Inspect the front struts to see if the coil spring is rubbing on the strut tube.
If the spring is contacting the strut tube or if there is the presence of a witness mark, remove the disassemble the strut(s) and reassemble, installing a new lower spring isolator if the original is worn or out of shape. Reinstall the strut(s) and adjust the toe angle to specification.