Infiniti Telematics Issue

July 22, 2019
This bulletin applies to 2017-2018 Infiniti QX30. Diagnostic information in the electronic service manuals (ESM) for the following DTCs may be missing or incorrect:

This bulletin applies to 2017-2018 Infiniti QX30. Diagnostic information in the electronic service manuals (ESM) for the following DTCs may be missing or incorrect:

  • B2EF0 (internal battery...circ volt below threshold)
  • B130C (TCU....Telematics Control Unit....pairing error)

If one of these DTCs is stored, follow the steps below along with the ESM to complete the required repairs.

DTC B2FE0:

1. Start the engine and let it idle for 30 minutes to allow charging of the TCU internal battery.

2. Verify that the DTC can be erased.

3. If the DTC will not erase, replace the TCU.

DTC B130C:

1. Collect all keys and re-register them to the vehicle.

2. Verify that the DTC can be erased.

3. If the DTC will not erase, replace the TCU.

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