Loose Cable, No EPS

This bulletin applies to 2012 Subaru Tribeca and other Subaru models. If the customer complains that the electronic power steering (EPS) assist is not working properly, with a heavy steering feel, and the EPS light illuminates without a DTC, check the battery terminals for cleanliness an tightness.

If the nut on the battery terminal becomes loose, this can result in a momentary loss in power to the EPS.