Missing Video

Sept. 11, 2017
This bulletin applies to 2013 Chevy Tahoe 4WD vehicles equipped with Single Rear Video Screen or Dual Rear Video Screens, where customers complain that one or both of the roof mounted video screens will not turn on.

This bulletin applies to 2013 Chevy Tahoe 4WD vehicles equipped with Single Rear Video Screen or Dual Rear Video Screens, where customers complain that one or both of the roof-mounted video screens will not turn on.

Check X206 and X306 for terminal damage or loose connections. Repair or replace any terminals of concern, power-off the vehicle for 5 minutes, and validate repairs by testing video screen function.

The X206 location: RH A-pillar harness to I/P harness (Y91) or I/P extension harness (except Y91) top right side of the I/P under the defroster deflector near center.

The X306 location: Headliner harness to right A-pillar harness, front center roof behind the left side of the overhead console assembly.

NOTE: Connector X306 can be accessed by removing the overhead console only. Headliner removal is not necessary.

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