Tekmetric has launched the Tekmetric Shop Index, a free benchmarking tool that gives shop owners instant visibility into how their performance compares to top shops across the country, or in their own state. 

The tool is designed to measure the four metrics that drive shop profitability: average repair order (ARO), car count, parts margin, and effective labor rate. Shop owners enter their numbers and instantly see how they compare to other shops on the Tekmetric platform. All results are anonymous and free, no account is required. 

The four key performance indicators are highlighted below:

• Average Repair Order (ARO): The average dollar value per repair order, the most direct indicator of revenue per vehicle and one of the clearest levers for improving profitability.
• Car Count: The number of vehicles serviced in a given period. Combined with ARO, car count determines total revenue capacity.
• Parts Margin: The percentage markup applied to parts. Unprotected parts margins are among the most common sources of profit loss in independent shops.
• Effective Labor Rate: The actual revenue generated per labor hour billed. The gap between a shop's posted and effective labor rate points directly to opportunity.

Results can be filtered by state or nationally.

A word from Tekmetric

"You can't improve what you're not measuring," said Sunil Patel, founder and CEO of Tekmetric. "As a former shop owner, I know firsthand how hard it is to make decisions without real industry data to compare against. The Tekmetric Shop Index changes that — giving every shop owner honest, real-world benchmarks so they can see exactly where they stand, spot their biggest opportunities and take the next step toward better results."