Mitchell 1 has announced the expansion of their active recalls feature within their shop management software, Manager SE. The solution aims to provide active recall notification capability for most vehicle makes, where previously the software was limited to only a few automotive brands.
"While we've had the active recall feature in place for a while covering a few makes such Stellantis, Toyota, and Mazda, the overwhelming response and demand for more coverage was so great that we expanded the service," said Ben Johnson, director of product management for Mitchell 1.
Manager SE shop management software is designed to help mechanical auto repair shops streamline workflow and track activity from estimate to invoice. The tools and reports in Manager SE give shops a 360-degree view of the entire operation, helping them manage repairs, customer service, and the overall business more efficiently.
"The enhanced active recalls feature is another way we are helping our customer care for their customers, who view repair shops as trusted partners in keeping their vehicles maintained," Johnson said. "Many shops will facilitate the recall work while the vehicles are in their care, so customers do not have to make a separate visit to the dealership."