AssistConnect from Autologic Diagnostics provides access to multiple vehicle manufacturer licensed data in real time

Autologic Diagnostics recently announced the release of its new solution, AssistConnect. AssistConnect is a centralized web-based system that provides automotive repair shops and technicians direct access to the latest approved, licensed vehicle manufacturer data immediately via Autologic’s secure cloud server. Customers are able to access the cloud server through their AssistPlus scan tool device.

The AssistConnect service provides instantaneous access to multiple vehicle manufacturers’ licensed data without requiring multiple downloads. With AssistConnect, there is no longer a need to perform software or data updates or upgrades. Since the service is cloud-based, Autologic automatically manages the update process so that customers are always assured they have the most up-to-date data.

Additionally, connecting to the cloud provides direct connection to the Autologic Fault2Fix team of nearly 100 master technicians. Similar to all other Autologic solutions, users of AssistConnect gain direct access to the company’s award-winning Fault2Fix team of master technicians via a dedicated live support website, mobile app or phone line.

AssistConnect uses Autologic’s Communication Interface (ACI), allowing customers to connect the vehicles on which they are working directly to Autologic’s cloud solution. Data is stored in the centralized Autologic Dynamic eXchange (ADX) database, which provides instantaneous, multi-user access to services and solutions that can be shared in real-time. This dynamically enables the movement of work across teams, as well as easy management of myriad resources in the workshop repair realm. Once the virtual, dealer-trained master technician expertise from Autologic is accessed and applied to repairs as needed, the shop can fix vehicles properly and efficiently, thereby reaping a very high fix rate. 

AssistConnect is launching initially through a license agreement with Volvo in North America and Europe. The new technology draws on an extensive online knowledge base of step-by-step guides to diagnosing and repairing vehicles that has been written by technicians, for technicians - and puts this detail directly into the hands of repair shops and technicians while they are working on vehicles.

Autologic will be hosting live, ongoing demonstrations of AssistConnect in action during NACE Automechanika Chicago, one of the industry’s largest trade shows. The Company will also host an event for the media in attendance on Wednesday, July 26 at 2 PM on the main Media Stage.