No-Hands Liftgate Glitch

Some 2013-2014 Ford Escape vehicles built on or before 6-12-2013 and equipped with a power or hands-free liftgate may exhibit a customer concern with a Liftgate Ajar warning chime, indicator message illuminated and/or a difficult-to-open-or-close liftgate. DTCs C2006, B1453 and/or U3000 may be stored in the liftgate/trunk module (LTM).

1. Measure body margins (rear panels for liftgate-to-vehicle body fit. Refer to workshop manual section 501-35.

2. If the liftgate measurements are within specification, proceed to Step 3. If not, perform a liftgate alignment (workshop manual section 501-03).

3. Reprogram the LTM to the latest calibration using IDS (Integrated Diagnostic System) release 85.02 and higher.

Calibration files may also be obtained at www.motorcraft.com.