Every year in the United States, about 1% of vehicles will need a transmission replacement. Although an unlikely occurrence, when a transmission replacement is needed, it is important that the vehicle owner has a positive experience.
“When it happens, it's scary,” said Noah Rickun, Chief Executive Officer at ETE REMAN. “The reason that ETE REMAN exists is to provide auto repair shops with a way to give vehicle owners a cost-effective and quality transmission.”
By providing efficient service and reliable transmissions to auto repair shops, ETE REMAN can help them become a hero to their customers.
To continue supporting auto repair shops on their journey, ETE REMAN has introduced new initiatives to help shop owners build a more profitable and trusted business.
Faster Delivery
To help increase the speed and efficiency of transmission replacements, ETE REMAN has opened several satellite warehouses across the US.
“We started with three satellite warehouses in 2025, one in Reno, Nevada; one in Dallas, Texas; and one in Orlando, Florida,” Rickun said. “We're looking to expand in 2026, likely to the East Coast.”
Through this expansion, ETE REMAN now has a broader footprint. This allows it to ship to repair shops that were once a three-to-five-day period, in one to two business days. This gives ETE REMAN customers a competitive advantage, helping them perform transmission replacements faster.
Quality Transmissions
ETE REMAN dyno and leak-tests every single transmission that it remanufactures before it ships it to customers. It tests each transmission, cold and hot, and puts it through all the paces.
“Because of in-house testing, ETE REMAN can catch drivability issues and know what the transmission is going to feel like in the car,” Rickun said. “We try to do all that fine-tuning here at ETE as opposed to expecting the shops to do it themselves.”
Leak-testing and dyno-testing are just another way ETE REMAN ensures that repair shops experience turnkey transmission installations, reduce comebacks, and make happy customers.
Unlimited Mile Warranty
ETE REMAN transmissions come with a World’s Best, 3-Year, Unlimited-Mile warranty.
“Our philosophy is, ‘It always costs less to fix the problem than it does to not fix the problem,’” Rickun said. “In other words, the cost of an unhappy customer is far greater than the cost of just doing what's right.”
Not only that, but ETE REMAN’s warranty requires no registration. The VIN is taken at the time of the order, and then the warranty is up to five years from the date of installation. Plus, the warranty follows the transmission even if the owner sells the vehicle.
With the help of ETE REMAN and its sister company, ATSG, transmission technicians can work with shops on the phone to diagnose and repair the issue in the field. If the issue requires a replacement transmission, ETE REMAN will send a replacement and make the shop whole on labor as well.
ETE REWARDS
Another initiative ETE REMAN has rolled out is its ETE REWARDS. ETE REWARDS was designed to acknowledge the shop's continuous hard work.
“We treat every customer like gold, but we do want to recognize and reward those who are doing more business with us,” Rickun said.
With ETE REWARDS, shops can accumulate points from ETE REMAN purchases and unlock rewards like discounts on future purchases, gift cards, merchandise, and even travel experiences. This further builds upon the success of the “Switch to ETE” campaign that rewards new or returning customers with a $100 Amazon gift card with each purchase for 100 days.
Making Life Easier
With these new initiatives, ETE REMAN has invested in ways to assist auto repair shops in being the best for their customers.
“ETE REMAN has all the repair manuals, we have all the diagnostic aids and tools, and we've got people here that want to help,” Rickun said. “If this is an area that you've shied away from in the past, I would say now's a great time to get started.”
To learn more about ETE REMAN and its offerings, visit: BUYETE.COM.