In this episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Emily Chung from AutoNiche about why it is important to code your customer and train your employees.
As automotive service professionals, it’s our job to educate our customers and clients. But did you ever stop to think about your approach? What is the best way to efficiently communicate with each individual (client) based on how they like to receive information? Chung discusses how and why you should code your customer and train your employees.
The key talking points for this episode can be found on the website https://remarkableresults.biz/e636.
Carm Capriotto is the aftermarket podcast guy and hosts the industry's premiere podcast. Carm is connecting aftermarket professionals willing to share their wisdom so we all rise to new levels of success. The Remarkable Results Radio Podcast is where service professionals, technicians, business coaches, educators, and industry executives among others bring raw, unfiltered, honest, and sincere stories that shaped their success.
These are conversations worth hearing. Find powerful interviews and enlightening series on every major trend that is shaping the automotive aftermarket. Listen FREE on your favorite podcast listening app. Subscribe to the podcast and listen anywhere in the world. Listen on your favorite podcast listening app or on https://remarkableresults.biz/episodes. These are “Conversations Worth Hearing!”
