Business & Finance

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Service Repair

Guest Blog: Not sure where to start with digital vehicle inspection software? Start here.

Feb. 7, 2024
Tips on how to transition from traditional paper inspections to digital vehicle inspection software.
Sponsored

Gearing Up for Growth: Insights to Attract and Convert More Customers

Feb. 1, 2024
Investing in quality tires is one of the most crucial steps a person can take to ensure the safety and the performance of their vehicle. But for many consumers, purchasing a new...
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Mobile payments
Business & Finance

Revolutionizing automotive repairs: The power of quick and easy payment options

Sept. 25, 2023
Offering payment options for automotive repairs can significantly benefit both repair shops and their clients.
AdobeStock
Inspecting a car underhood
Service Repair

Use vehicle inspections as an optimized approach to customer satisfaction

July 28, 2023
Factory-scheduled maintenance guidelines serve as valuable roadmaps for keeping vehicles in optimal condition.
Manon Halliburton Photography
Mike Paton, Vision Lunch Keynote Speaker
Business & Finance

VISION Power Summit management keynote: Getting a grip on your shop using EOS

Mike Paton of EOS Worldwide offered a hands-on look at his management strategy during his lunch keynote at VISION.
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Technician taking a break in the shop
Service Repair

Are you ruining your best employees?

Feb. 1, 2023
You’re probably familiar with the 80/20 rule: what someone accomplishes in three hours of his or her day will net him or her 80 percent of what they get done in a day. Is this...
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Service Repair

The must-have revenue stream for shops in 2023

Jan. 4, 2023
If your shop does not sell tires, then ask yourself — why not?
Photo 97993328 © Alexandersikov | Dreamstime.com
Coaching
Business & Finance

Shop coaching is first the relationship then the numbers

Nov. 15, 2022
In the automotive world, it is not what we know nearly as much as it is what we do and commit ourselves to.
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Manand Woman Techs Exam Car mr music adobe Stock 221156968
Service Repair

The road to profitability

Oct. 6, 2022
Implement a profit model and base all your decisions on how they’ll affect your profit.
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Business & Finance

How to charge for diagnostics

March 31, 2022
As an industry, it seems we’ve been challenged with how to charge for diagnostics as long as we’ve been diagnosing vehicles. Discussed are three common practices that must go ...
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Shops can provide superior customer service by embracing maintenance.
Service Repair

How to increase your average repair order

June 16, 2022
As long as we build great relationships with and educate our customers, our profits naturally increase, because they will feel like we are adding value.
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Adobe Stock 83640646
Service Repair

How to adjust your business plan to have a more successful year

March 21, 2022
If things aren’t going according to plan, it’s time to make some adjustments or change course entirely to ensure that you finish the year strong.
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Dreamstime M 112964592 61ccd11d50096
Business & Finance

Work faster, not harder… with technology

Feb. 28, 2022
Despite unprecedented access to tools, training, systems, processes, and help, there’s no efficiency revolution taking place in the auto repair industry. Before making the investment...
John and Lynn Eanes, owners of Galveston Automotive Professionals in Galveston, Texas, show off the Packard they recently serviced.
Service Repair

Why it's important to be friends with fellow shop owners

Feb. 22, 2022
A trusted friendship provides an impartial outside view into your business from someone who understands what it is to own a repair shop.