Business & Finance

Mobile payments
Business & Finance

Revolutionizing automotive repairs: The power of quick and easy payment options

Sept. 25, 2023
Offering payment options for automotive repairs can significantly benefit both repair shops and their clients.
Inspecting a car underhood
Service Repair

Use vehicle inspections as an optimized approach to customer satisfaction

July 28, 2023
Factory-scheduled maintenance guidelines serve as valuable roadmaps for keeping vehicles in optimal condition.
Manon Halliburton Photography
Mike Paton, Vision Lunch Keynote Speaker
Business & Finance

VISION Power Summit management keynote: Getting a grip on your shop using EOS

Mike Paton of EOS Worldwide offered a hands-on look at his management strategy during his lunch keynote at VISION.
Technician taking a break in the shop
Service Repair

Are you ruining your best employees?

Feb. 1, 2023
You’re probably familiar with the 80/20 rule: what someone accomplishes in three hours of his or her day will net him or her 80 percent of what they get done in a day. Is this...
Adobe Stock 261284290
Service Repair

The must-have revenue stream for shops in 2023

Jan. 4, 2023
If your shop does not sell tires, then ask yourself — why not?
Photo 97993328 © Alexandersikov |
Business & Finance

Shop coaching is first the relationship then the numbers

Nov. 15, 2022
In the automotive world, it is not what we know nearly as much as it is what we do and commit ourselves to.
Manand Woman Techs Exam Car mr music adobe Stock 221156968
Service Repair

The road to profitability

Oct. 6, 2022
Implement a profit model and base all your decisions on how they’ll affect your profit.
Dreamstime M 32976726
Business & Finance

How to charge for diagnostics

March 31, 2022
As an industry, it seems we’ve been challenged with how to charge for diagnostics as long as we’ve been diagnosing vehicles. Discussed are three common practices that must go ...
Adobe Stock 83640646
Service Repair

How to adjust your business plan to have a more successful year

March 21, 2022
If things aren’t going according to plan, it’s time to make some adjustments or change course entirely to ensure that you finish the year strong.
Dreamstime M 112964592 61ccd11d50096
Business & Finance

Work faster, not harder… with technology

Feb. 28, 2022
Despite unprecedented access to tools, training, systems, processes, and help, there’s no efficiency revolution taking place in the auto repair industry. Before making the investment...
Shops can provide superior customer service by embracing maintenance.
Service Repair

How to increase your average repair order

June 16, 2022
As long as we build great relationships with and educate our customers, our profits naturally increase, because they will feel like we are adding value.
John and Lynn Eanes, owners of Galveston Automotive Professionals in Galveston, Texas, show off the Packard they recently serviced.
Service Repair

Why it's important to be friends with fellow shop owners

Feb. 22, 2022
A trusted friendship provides an impartial outside view into your business from someone who understands what it is to own a repair shop.
Photo 48077585 © Dmitry Kalinovsky |
Over the life of an alignment machine in our example, charging a fair price of $129.95 instead of $99.95 means breaking even in only 33 months instead of 50, and a profit difference over the life of the machine of $45,000.
Business & Finance

STOP! Think before buying that next piece of equipment

Feb. 1, 2022
To maximize your return on investment, focus on your core competencies
Shop Floor
Collision Repair

Dealership shop operator sees specialization as inevitable

Dec. 1, 2021
How to stay the course despite a changing market and insurer challenges