Toolbox Topics: Understanding OEM Diagnostics | An Interview with CAS

In this Toolbox Topics episode, PTEN Editor in Chief Nadine Battah sits down with John Jenkins, founder and CEO of CAS, to explore the growing importance of OEM diagnostic tools in today’s repair environment. As vehicles become more software driven, independent shops are increasingly relying on OEM-level access for advanced diagnostics, programming, and coding.

The conversation covers when OEM tools are required, the challenges shops face in accessing them, and how technicians can balance OEM and aftermarket diagnostics to create a more complete workflow. The episode also looks ahead at how diagnostic needs will continue to evolve and what shops should be thinking about to stay competitive as vehicle technology advances.