Both Kia and Hyundai are recalling certain vehicles due to loss of drive power. Kia is recalling 69,038 certain 2021-2022 Sorento and 2021-2023 K5 vehicles whereas Hyundai is recalling 53,142 certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles.
According to the National Highway Traffic Safety Administration (NHTSA), the vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
To remedy the situation, dealers will inspect and replace the transmission, as necessary and free of charge. They will also update the transmission control unit software at no charge.
Owner notification letters are expected to be mailed Dec. 5, 2022. Owners may contact Hyundai customer service by calling 1-855-371-9460. Hyundai's number for this recall is 236. The Kia customer service number is 1-800-333-4542 and the number for Kia's recall is SC250.
To check to see if your vehicle has an open recall, visit NHTSA's website and enter the vehicle's 17-digit vehicle identification number.
