RepairPal announced a new partnership with HopDrive, a concierge service for customer vehicle pick-up, delivery, loaner drop-offs, and driveway appraisals. HopDrive makes customer concierge easier than ever and consistently updates customers about the status of their vehicle during the trip. RepairPal’s certified network now has the power of making concierge pick up and delivery an integral part of service, giving customers the convenience of pick up and delivery during maintenance and repairs.
"RepairPal is excited HopDrive will help our certified shops and dealers bring the convenience of pick-up and drop off services for customers," said Kathleen Long, chief revenue officer at RepairPal. "HopDrive’s mission of providing total transparency is a perfect marriage with RepairPal’s core values, as customers are always updated on the status of their vehicle. We believe this service will improve overall quality and customer satisfaction within our network of shops and dealers."
"HopDrive is excited to enable the RepairPal network of service stations with a convenient solution that allows their customers to transact from their home or work," said Nick Mottas, CEO at HopDrive. "We believe pickup and delivery is a service that should be widely available to consumers, and the partnership with RepairPal will make that a reality."
