announced that it launched a new track to its video training series. The company says that, in 2021, the KYB Video Training Series provided technicians, shop owners and service providers detailed information to help increase shock sales and better maintain their customer’s vehicles. For 2022, KYB has added new content for parts professionals.
With in-person training still limited, KYB says that its training series allows parts professionals to learn at their own pace. “Training is a critical part of what we do, and the time was right to launch a comprehensive, on-demand training series for parts professionals,” says Aaron Shaffer, KYB's director of marketing and product.
The series consists of seven short videos, each followed by a short quiz. According to KYB, parts professionals will learn how shocks and struts affect critical safety systems, why it’s important to recommend the correct part, what makes KYB different, the difference between twin-tube and monotube shocks, a better way of addressing warranty returns, and how to sell value over price.
The training series can be found at www.kyb.com/training.