Tenneco Hosts the Alliance Service Center Advisory Council in Michigan

Tenneco Inc. hosted the Auto Value and Bumper to Bumper 2018 Fall Service Center Advisory Council (SCAC) meeting in Dearborn, Mich., October 8-11, 2018.

Ten Auto Value and Bumper to Bumper SCAC members from the United States and Canada, along with key Aftermarket Auto Parts Alliance headquarters staff and shareholder personnel attended.

This three-day meeting kicked off Tuesday at the Dearborn Inn followed by an dinner hosted by Tenneco at the historical Henry Ford Museum.  On Wednesday the group met at the Tenneco headquarters in Monroe, Mich. 

The council members met with key Tenneco management to discuss issues and opportunities to improve the Alliance’s Certified Service Center (CSC) program and also provide feedback, input and direction on Tenneco products in the steering, suspension and exhaust markets. 

“This is a great forum for the Alliance to bring in some of our top shop owners in North America,” says Daniel Morales, sales and market development manager for the Alliance.  “This meeting gives us the quality time to discuss how Auto Value and Bumper to Bumper can support our shops better and provide solutions to business, product and technical issues in this highly competitive marketplace.”

The meeting wrapped Thursday morning with a very informative discussion on ways to improve the CSC program elements and upcoming promotions.  This was also the first SCAC meeting that included the Alliance product team.  They were able to get invaluabe tech and shop owner feedback on several product categories and new product line opportunties.

The meeting benefited greatly from the support of Tenneco, according to Morales.”We would also like to extend a special thank-you to our Tenneco hosts, Larry Friesner and Rachel Dupras for their assistance in setting up and supporting the 3-day SCAC meeting.”

The SCAC members are appointed to this council for being an expert Auto Value, Bumper to Bumper and Confidence Plus CSC shop owner.  Each member serves a two-year term with an annual rotation replacing five members.

Current SCAC members are: