Terex Service Centers to provide support

March 30, 2011
To Terex Construction customers

Terex Corporation (TEX) has announced that its U.S. based network of Service Centers, which were previously committed to serving Genie and Terex utility equipment, now offers support and service for Terex construction equipment. These locations, rebranded as Terex Service Centers, will provide the same superb service which has earned a reputation of leadership.

Terex construction equipment owners who were previously distant from dealer service locations now have access to 16 Terex Service Centers. While those receiving regular support from their local dealer locations can continue to do so. By increasing the number of specially trained and equipped service professionals, Terex is committed to providing the best service possible.

“Terex Service Centers are a key part of the network offered by our company,” said Siva Balakrishnan, Vice President and General Manager of Global Services, Terex AWP. “By expanding offerings across our product lines, We can provide even better support to our customers and continuously improve upon success.”

“Terex Construction customers will see added benefits from these new locations,” said James Robbins, Vice President and General Manager, Terex Construction Americas. “The increase in available service facilities will strengthen our existing support network, helping to reduce equipment downtime and putting workers back on the jobsite more quickly than ever before.”

Terex Service Centers provide a full range of standard services for all equipment types. By working with factory trained experts, customers can receive even the most intensive work at a more convenient location than the original manufacturing facility.

Service and support is available at all 16 Terex Service Centers and by more than 200 experienced field and service technicians located throughout the United States. Technicians are equipped to provide maintenance repair and reconditioning services for various makes and models of aerial, telehandlers, utility equipment, construction equipment, winches, service bodies and portable lighting. Additional offerings include frequent and annual inspection services; maintenance contracts; warranty and service bulletin work; damage and routine repairs; and insurance estimates.

Terex Service Centers are located in: Seattle, and Spokane, Wash.; Fontana, and Stockton, Calif.; Phoenix, Ariz.; Denver, Colo.; San Antonio, Waco, and Fort Worth, Texas; Portland, Ore.; Nashville, Tenn.; Birmingham, Ala.; North Little Rock, Ark.; Richmond, Va.; Fort Wayne, Ind.; and Charlotte, N.C.

For more information, visit the Genie website at www.genieindustries.com.

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