J.D. Power


About J.D. Power


United States

More Info on J.D. Power

J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. 

Products & Press Releases

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2017 Vehicle Dependability Study released; Lexus tops list for sixth consecutive year

Feb. 22, 2017
The study, now in its 28th year, examines problems experienced during the past 12 months by original owners of 2014 model-year vehicles. Overall dependability is determined by...

Articles & News

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EV owners experience more problems than ICE vehicles, study reveals
Service Repair

EV owners experience more problems than ICE vehicle owners, study reveals

Over 80,000 owners of new 2023 model-year EVs reported being less satisfied with the advanced technology in their vehicles than those with ICE vehicles.
New vehicle quality hits all-time low, J.D. Power study reports
Industry News

New vehicle quality hits all-time low, J.D. Power study reports

Disruptions caused by the pandemic contributed to vehicle problems reaching a record high in the 36-year history of this benchmark study.
New Car Technology Dashboard
Industry News

New vehicle technologies not being used by drivers: J.D. Power

Oct. 11, 2021
But highest scores go to rear-view camera and ground-view camera.

Videos & Resources

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Alternative Powertrains: Analysis of recent market trends and value retention

June 19, 2017
This report serves as J.D. Power Valuation Services’ annual assessment of alternative powertrain vehicles with a specific focus on used vehicle prices.
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Battery and Electrical

VSP News: Industry Insights, Episode 3

March 28, 2013
Keep up with legislation issues affecting the automotive industry, why preventative maintenance is important, and new products available.

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