Sales Tip: Make yourself a resource for reflashing
Sept. 6, 2017
Glen Eaton, product manager, J2534 Products, Drew Technologies shares these tips for becoming more knowledgeable in reprogramming and reflashing tools that help update a vehicle's ECU calibration software.
Reprogramming is software based, so it can be a more challenging sell to the customer. Glen Eaton, product manager, J2534 Products, Drew Technologies recommends these tips to serve as a resource for customers, and to assist with answering questions that might come up:
Have the J2534 equipment on display in the truck
Consider watching and showing how-to videos, available from NASTF.org
Attend training classes and demonstrations at trade shows when available
Contact a J2534 equipment supplier and request a representative provide a presentation/demonstration on-site
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