Detailed MOOG U-joint diagrams latest user-friendly research tools offered in Epicor PartExpert eCatalog

Sept. 19, 2018
These new diagrams, as with an array of additional user-friendly graphical resources added to the eCatalog over the past year, are designed to help PartExpert users more quickly identify all of the right parts for a repair, leading to increased sales and a superior customer experience.

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced that an array of detailed MOOG® universal-joint diagrams from Federal-Mogul Motorparts are now available in the industry-leading Epicor PartExpert electronic catalog. These new diagrams, as with an array of additional user-friendly graphical resources added to the eCatalog over the past year, are designed to help PartExpert users more quickly identify all of the right parts for a repair, leading to increased sales and a superior customer experience.

The new diagrams provide highly detailed visual reference and associated, application- and part-specific information for the full range of MOOG U-joints available for millions of popular domestic and foreign-nameplate vehicles. Helpful diagrams highlight all U-joints needed for driveshaft and axle fitment on specific vehicle models along with associated part number references. The diagrams cover two- and three-joint driveshaft applications as well as two-, four- and all-wheel-drive models. Specific vehicle versioning information, part specifications and other details further aid the eCatalog user in making the best choice for each repair.

“Professionals choose MOOG products for proven quality, reliability, performance, and ease of installation,” said Brent Berman, director of training and consumer experience for Federal-Mogul Motorparts. “Each of these characteristics is reinforced by our commitment to empower customers with world-class product information. We are pleased to offer this engaging content at thousands of aftermarket points-of-sale via the Epicor catalog.”

In addition to expanding the number of vehicle, system and part diagrams and other value-added information embedded in the PartExpert eCatalog, Epicor has introduced an optional, graphical eCatalog interface, PartExpert GFX, that helps distributor and jobber personnel, service writers, technicians and other users enhance lookup efficiency through the use of detailed system visualizations featuring embedded part intelligence. Rather than requiring keyed prompts to drill down to a specific part, GFX interface allows users to identify and navigate to available aftermarket and original equipment parts represented within corresponding vehicle system diagrams.

“Epicor eCatalog products are engineered to help users make the right choices, faster and with unsurpassed accuracy, whether they are working online, in a warehouse or parts store, at a service counter or even in a repair bay,” said Scott Thompson, senior vice president, automotive and business services, Epicor. “An electronic catalog should make you more efficient and confident on the job; it certainly shouldn’t slow you down or cause you to second-guess the information you’re providing to your customers.

“The difference between those two scenarios explains why Epicor is considered by many as the gold standard in cataloging.”

It is estimated that Epicor PartExpert replacement parts data and/or eCatalog products are used in more than 70 percent of aftermarket parts sales in North America. The comprehensive PartExpert database, which includes more than 12 million parts from over 9,000 product lines and covers approximately 525 million applications, helps parts and service businesses remain “fit” for strong growth in an increasingly information-intensive industry.

About Epicor Software Corporation

Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 45 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.

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