The six-million-dollar tool distributor

This Mac Tools distributor helps his customers buy tools that are better, stronger, and faster.

Key Highlights

  • Foster Troutt purchased a 2017 Ford F-650 tool truck to accommodate his expanding route and improve operational efficiency.
  • The truck features a wider body, adjustable shelves, outside storage lockers, and a well-organized workspace, enhancing both customer service and productivity.
  • His organization style, termed 'managed chaos,' involves daily planning with boxes for each day and strategic product displays to keep the truck clutter-free.
  • Foster emphasizes fairness, honesty, and consistency in his sales approach, focusing on helping customers improve their work rather than using pushy sales tactics.

In May of 2025, Mac Tools distributor Foster Troutt bought a new-to-him tool truck. The 2017 Ford F-650 was built by Herr Display Vans and originally owned by a Cornwell distributor, who then became an independent. Foster’s truck is now in its third and final iteration.

Part of his decision to purchase a used tool truck was because he didn’t sell or trade in his old one in hopes that someday he may find a second driver, so he can split up his overflowing route. Foster notes that because there hadn’t been a Mac distributor in his area for so long, his list of stops has grown rather long.

He makes stops throughout Saint Peters and O’Fallon, Missouri at a variety of places – large truck shops, mom and pop shops, dealerships, a few different chains like Firestone, Dobbs Tire and Auto Center, and Plaza Tire Service, and an industrial company that preps land for buildings.

The design

While this truck wasn’t his design, Foster is pleased with the layout and the truck’s many features.

“I really like the way this was built,” he says. “If I was to make my own truck, it would be very similar to this.”

In the past, he had a 16’ “bread truck,” but his new one is a 20’ wide body. Both he and his customers appreciate the extra space the new truck offers, as now, two customers can pass each other shoulder-to-shoulder in the aisle without having to move out of the other’s way. Foster’s only regret is not having gotten a larger truck sooner.

“I would have bought a bigger truck in the beginning had I realized, but I didn't want to go too big,” he explains. “I didn't want to have too big a truck route. And here I am eight years later saying, ‘Why didn't I do that in the first place?’”

Other features include two tall and one short set of shelves and outside storage lockers. The shelves have matching lighting to the rest of the truck, and Foster is able to wheel them in and out depending on whether he’s got a toolbox and cart on the truck. As for the lockers, he notes that there’s a heater in one, a generator in another, and four other compartments where he can keep some of his larger items that don’t move as often but are good to have on the truck.

Organization style

Foster describes his organization style as “managed chaos.”

“I keep a box for each day of the week in my garage for the needs for that day, so I don't have everything on the truck at one time.”

He also likes to keep a shelf at the front of the truck full of new and promotional products so it’s the first thing his customers see. He switches the items out every four weeks when he gets a new flyer with the latest new products.

To keep all the small items organized, he uses a lot of hanging strips as well as four vertical pull-out shelves. Two of the shelves have bungee cords for hanging products, while the other two have Velcro carpet. Foster likes these as he finds that they hold a lot of items in one small spot.

For his workspace, he has an L-shaped desk behind the driver’s seat. Here, he has space for his printer, his laptop, and a monitor to run the sales system. He also plans on adding a microwave to this space. In his drawers, he keeps his ratchet repair tools, office supplies, broken tools, and folder organizers to hold his catalogs. 

Tool truck rules

While a new tool truck can help you get more people on the truck and looking around, the way you run your business is what keeps them coming. Foster lives by the rules of being fair, honest, and consistent.

“When I meet a new customer,” he says, “I tell them, ‘I'm not your pushy sales guy. I'm here to help you do your job like the Six Million Dollar Man — better, stronger, faster.’” 

About the Author

Emily Markham

Emily Markham

Editor | PTEN and Professional Distributor

Emily Markham is the editor of  Professional Tool & Equipment News (PTEN) and Professional Distributor magazines. She has been writing about the automotive aftermarket since 2019, after graduating from UW-La Crosse with a bachelor's degree in English. During her first three years with EndeavorB2B's Vehicle Service & Repair Group, Markham also wrote for Fleet Maintenance magazine. 

Don't miss Markham's next article. Sign up for PTEN or Professional Distributor's weekly newsletter.

Sign up for our eNewsletters
Get the latest news and updates

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!