If you want to be treated professionally, you need to look the part.

“Who wants to deal with a tool guy that comes walking into your shop looking like a slob?” says Jim Holtz, a Mac Tools district manager with 12 years’ experience as a dealer and eight as a district manager. “Dress professionally.”

How you look says as much about how you perceive yourself as how you want to present yourself. Put your best foot forward.

“Your truck is your store,” Holtz say. “Make sure it’s set up professionally and clean, and doesn’t smell [bad]. Your customers want a professional experience.”