Reston, VA 20191


About Decisiv


11180 Sunrise Valley Drive
Suite 100
Reston, VA 20191
804-762-4153 Ext: 303

More Info on Decisiv

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Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. Decisiv is driving improvement in asset performance and utilization for manufacturers, service providers, and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share, and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Isuzu, Peterbilt, and Kenworth, as well as their dealers and call centers, service networks, and asset owners.

Products & Press Releases

Industry News

Decisiv expands integration with Noregon's in-shop diagnostics to support multi-brand dealers

Aug. 23, 2018
Users will have the capability to submit a case to the appropriate OEM, allowing multi-brand dealers to use the same processes with all of their vehicles.

Articles & News

Videos & Resources


SRM, Asset Maintenance and the technology alphabet soup

Dec. 8, 2017
This whitepaper includes tips for optimizing the service process for commercial assets in the confusing IT world.
Decisiv 58b59c468d8dd

VMRS: The next level

Feb. 28, 2017
Inconsistent application, limited adoption and misconceptions have limited the VMRS' broader value. Decisiv discusses how organizations can leverage VMRS benefits with little ...
Whitepaper By Decisiv Beyond Cost Per Mile The Right Metrics To Measure Fleet Health 2 541707727f172

Beyond Cost-Per-Mile: The Right Metrics to Measure Fleet Health

Sept. 15, 2014
For years, fleets have used cost-per-mile to measure how well they’re doing. While there’s no standard formula for determining cost-per-mile, most of you include some (or all)...

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All content from Decisiv

Service Repair

Decisiv examines how collaboration technology drives uptime

July 11, 2013
Report outlines the value of service relationship management technology.
Service Repair

Decisiv and Procede Software deliver operational efficiency and improved data integrity

June 27, 2013
Partnership improves product offering, which provides a seamless "one-click" update environment.
Service Repair

Decisiv automates inspection and maintenance processes

March 5, 2013
LTL carrier Saia deploying QR Codes on 17,000 assets.
Service Repair

Decisiv reports record growth, positions for 2013 expansion

Jan. 23, 2013
Cloud-based platform drives uptime for commercial assets and fleets.
Service Repair

Decisiv expands software capabilities

Sept. 20, 2012
Cloud-based technology enhancements help better serve a growing number of fleet customers