Automotive repair entrepreneur Keith Katz is the latest guest
on the aftermarket's only interview-based podcast.Remarkable Results features weekly podcasts that aim to bring you fresh ideas that can inspire you to change or improve. There are two podcasts released each week — a service professional entrepreneur interview and an On-Point interview where the guest discusses a single subject that is industry related. The goal is to welcome successful service professional entrepreneurs to share their personal stories.
The podcasts are hosted by Carm Capriotto, a 35-year veteran of the automotive aftermarket industry.
Katz shares his pathway to remarkable results, along with his outlooks on technician training, processes, suppliers, mentoring, customer service, daily huddles, marketing and community.
Learn what he does to escape and recharge his batteries and what he believes is No. 1 to building a great team. He shares his 2 a.m. wake-up thoughts, and this could be universal for most shop owners. And don't miss his AHA moment on labor rates.
To see all the Remarkable Results podcasts, click here.
