Koole Bolina has been in the automotive industry since 1998, starting with a personal interest in automotive repairs, and he continues to be part of car clubs, drag racing, and keeping up with industry trends. Koole's strong points are long-term retainment of valuable employees, high customer feedback scores, and maintaining a safe working environment—all while exceeding revenue and profit goals. These achievements were possible by making decisions, and changes on a shop-specific basis and not a "one size fits all" approach. ATI's 33 full-time, certified coaches, including Koole, have helped ATI's members earn over TWO BILLION DOLLARS in return on their coaching investment since ATI was founded.