A survey, conducted by BOLT ON TECHNOLOGY and Professional Tool and Equipment News (PTEN) Magazine, administered by Paramount Research in June 2019, asked 36,000 repair shops nationwide about business concerns, technician training, use of and investment in technology, and other related topics. This video focuses on the results of that survey surrounding attracting and retaining qualified technicians, technician training, and more. John Burkhauser, director of education, BOLT ON TECHNOLOGY (Left); Sara Scullin, Editor, PTEN (Right).
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