Honda has released a service manual update regarding power window problems, including up/down movement on its own, slow to open/close, squeals, creaks, clunks or clicks.
Affected vehicles include 2003-2010 Accord, 2006-2010 Civic, 2007-2010 Civic Hybrid, 2007-2010 CR-V, 2003-2010 Element, 2009-2010 Fit, 2010 Insight, 2005-2010 Odyssey, and 2009-2010 Pilot and Ridgeline.
SYMPTOM 1
When using the auto-up function, the driver or passenger front window goes up and then reverses on its own.
PROBABLE CAUSE
The power window control unit needs to be reset, or the run channel is damaged or dirty.
REPAIR PROCEDURE
NOTE: You must perform the manual reset from the power window switch at the affected window.
1. Turn the ignition switch ON.
2. Lower the window all the way down with the power window switch.
3. Open the affected door.
NOTE: Perform steps 4 through 7 within 5 seconds of each step. Perform these steps a total of four times in a row. These steps clear the control unit’s memory.
4, Turn the ignition switch to the LOCK position.
5. Push down and hold the power window switch.
6. Turn the ignition switch to the ON position.
7. Release the power window switch. Make sure that the auto-up feature doesn’t work. If it does, perform steps 4 through 7 again, paying close attention to the 5-second time limit for up to three more times for each series of steps.
8. Lower the window all the way down using the power window switch.
9. Pull up and hold the power window switch until the window goes all the way up, then keep holding the switch for 1 second. Make sure that the auto-up/down feature works correctly by lowering and raising the window with the power window switch. If it does not work correctly, repeat the manual reset several times, paying close attention to the 5-second time limit. If it still does not work, troubleshoot the power window circuit.
SYMPTOM 2
The windows are slow to open.
PROBABLE CAUSE
The run channel is damaged or dirty.
REQUIRED MATERIALS
Shin-Etsu Grease P/N 08798-9013
REPAIR PROCEDURE
NOTE: Aftermarket window tinting may also cause the window to move slower and is not covered by the manufacturer’s warranty. According to Honda, no repair attempts should be made if the window features aftermarket tinting.
1. Compare the up and down speed of the affected window to another similar vehicle (where window operation is normal). According to Honda, if the speed is the same as the other vehicle, no further troubleshooting is required. If the speed is not the same, remove the door panel and the door glass, and check the regulator speed. If the speed is the same as it was with the glass in place, replace the window regulator. If the speed is faster without the glass, go to step 2. Note: When evaluating regulator performance without the glass, never allow the regulator to travel to the full-up position, as damage can occur to the regulator.
2. Inspect the visible portion of the run channel for damage or contaminants. If damaged, replace the run channel. If the run channel looks OK, go to step 3.
3. Reinstall the glass into the door without bolting it to the regulator, then manually slide it through its range of travel and check for excessive resistance. If resistance is excessive, to to step 4. If resistance is not excessive, go to step 5.
4. Inspect the run channel alignment, both inside and outside the door. Pay close attention just below the door skin (this is a common area for the run channel to be pinched). If the run channel is pinched, replace it, then adjust the run channels and the glass as needed. If the run channel is not pinched, go to step 5.
5. Clean the run channel using soapy water, then apply Shin-Etsu grease. You may also need to clean the portion of the run channel within the door.
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SYMPTOM 3
During operation, the window squeaks, creaks, clunks or clicks.
REQUIRED MATERIALS
Shin-Etsu grease P/N 08798-9013.
REPAIR PROCEDURE
1. Compare the window’s noise to another similar vehicle with normal operation. If the noise is the same, no repair is needed. Advise the customer that some noise is normal. If the noise is different than the other vehicle, go to step 2.
2. Inspect the run channel for damage. If damaged, replace it. If not damaged, go to step 3.
3. Remove the door panel.
4. Unbolt the glass from the regulator, then manually slide it through its travel to check for excessive resistance. If resistance is excessive, go to step 5. If resistance is not excessive, go to step 6.
5. Clean the run channel using soapy water. Apply Shin-Etsu grease inside the channel. You may also need to clean and lubricate the portion of the channel within the door. If the window operates normally after cleaning and lubricating, no further action is required. If the window noise symptoms remain, go to step 6.
6. Inspect the run channel alignment, both inside and outside the door. Pay close attention just below the door skin and look for pinching. If the channel is pinched, replace the channel.
