Turn Alignment Insights into Longer-Lasting Repairs and Happier Customers
In this episode of Around the Wheel, Erik Screenden, technical and multimedia content director for Motor Age, covers one of the most critical and often misunderstood aspects of vehicle maintenance: how tire wear diagnostics, vehicle alignment accuracy and ride height measurement work together to uncover hidden issues in the steering and suspension system. Screeden emphasizes that alignment isn’t just about setting numbers on a screen — it’s about understanding the complete picture underneath the vehicle.
He walks technicians through the process of connecting tire wear patterns, alignment readings and ride height measurements to identify worn components and ensure repairs that last. Screeden also demonstrates how using advanced tools like the Launch Tech X-613 alignment system, a portable 3D wheel aligner, can save time, open new revenue opportunities and deliver precise, reliable results without tying up a dedicated alignment bay.
By taking a holistic approach to alignment — one that starts with inspection and ends with verified results — technicians can boost customer trust, reduce comebacks and improve shop efficiency.
Watch the full video to see how experts combine real-world diagnostics with cutting-edge technology to deliver lasting alignments. For more information, visit https://www.launchtechusa.com/.
About the Author
Erik Screeden
Technical and Multimedia Content Director
Erik Screeden is the Technical and Multimedia Content Director for the Vehicle Service & Repair Group. He has been in the automotive industry for over 25 years. During that time, Screeden was a technician. He started out at a Ford dealership and continued to several independent repair facilities as well as spent time in the specialty aftermarket where he had the opportunity to work at a GM-specific performance shop. After his time as a technician came to an end, Screeden transitioned into a role providing scan diagnostic and J2534 tool support. He was then able to parlay his experience as a technician and a support specialist and use that in several technical sales roles.
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