Wrench Tales #16: "A 'Shift' In Approach" with Tony Mossuto

May 13, 2025
Intermittent network faults are challenging unless you have an efficient diagnostic approach like this.

Motor Age Technical Editor Brandon Steckler is back with Wrench Tales #16 and his very good friend from Jacksonville, FL, Tony Mossuto. Tony runs a very successfully shop in the Jacksonville area called Everything Automotive and he was faced with what appears to be a very challenging subject vehicle.

Tony encountered a 2015 Jeep Grand Cherokee suffering from multiple symptoms including “No-crank conditions,” “Runs, but won’t come out of 'park',” accompanied by nearly 60 DTCs spread across 14 different control units and on two different bus networks.

Synonymously throughout the automotive community most techs will concur that intermittent network faults tend to be some of the most challenging faults to encounter. However, the biggest part of that challenge is typically a lack of efficient diagnostic approach.

Listen carefully to Tony and Brandon as this story of diagnostic success is shared, amazingly with virtually no disassembly whatsoever. Tony fixed this network fault issue with logic, patience and the implementation of a solid game plan.

This is among the great diagnostic techniques that simply can’t be learned from reading flowcharts and factory service information. Want to know more? Be sure to tune into this episode of Wrench Tales! 

About the Author

Brandon Steckler | Technical Editor | Motor Age

Brandon began his career in Northampton County Community College in Bethlehem, Pennsylvania, where he was a student of GM’s Automotive Service Educational program. In 2001, he graduated top of his class and earned the GM Leadership award for his efforts. He later began working as a technician at a Saturn dealership in Reading, Pennsylvania, where he quickly attained Master Technician status. He later transitioned to working with Hondas, where he aggressively worked to attain another Master Technician status.

Always having a passion for a full understanding of system/component functionality, he rapidly earned a reputation for deciphering strange failures at an efficient pace and became known as an information specialist among the staff and peers at the dealership. In search of new challenges, he transitioned away from the dealership and to the independent world, where he specialized in diagnostics and driveability. 

Today, he is an instructor with both Carquest Technical Institute and Worldpac Training Institute. Along with beta testing for Automotive Test Solutions, he develops curriculum/submits case studies for educational purposes. Through Steckler Automotive Technical Services, LLC., Brandon also provides telephone and live technical support, as well as private training, for technicians all across the world.

Brandon holds ASE certifications A1-A9 as well as C1 (Service Consultant). He is certified as an Advanced Level Specialist in L1 (Advanced Engine Performance), L2 (Advanced Diesel Engine Performance), L3 (Hybrid/EV Specialist), L4 (ADAS) and xEV-Level 2 (Technician electrical safety).

He contributes weekly to Facebook automotive chat groups, has authored several books and classes, and truly enjoys traveling across the globe to help other technicians attain a level of understanding that will serve them well throughout their careers.