For any business owner in any industry, it should always be about the customer. For repair shops, understanding how to get and keep a customer is one of the primary lessons they...
A 2021 survey has revealed that 31 percent of U.S. drivers have put off getting necessary car repairs due to anxiety and distrust around technicians. What can auto-service professionals...
Your estimates aren’t that good. And it’s not your fault. The estimate is one of the most important documents used in the collision repair industry, yet it hasn’t evolved much...
Interacting with customers through social media channels means making an instant, continued connection with them. You as a business owner are meeting them where they’re at and...
Going digital with your shop is one way to build a level of greater trust with your customers. There are many options in the digital process that will make it easier for your ...
Those working in the auto market today face challenges; missing calls from customers and prospects shouldn’t be one of them. Learn about VoIP, its benefits and why it might make...
